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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount sort icon
Sterling Infosystems, Inc. employment screening violation2019$8,500,000
Clarity Services, Inc. consumer protection violation2015$8,000,000
DriveTime Automotive Group, Inc. consumer protection violation2014$8,000,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$7,890,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2015$7,500,000
Global Client Solutions consumer protection violation2014$7,000,000
Think Finance, LLC consumer protection violation2020$7,000,000
CarHop aka Interstate Auto Group consumer protection violation2015$6,465,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2017$6,300,000
Atlantic Union Bank consumer protection violation2023$6,200,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2017$6,000,000
JPay consumer protection violation2021$6,000,000
Kyanite Services, Inc. consumer protection violation2020$5,432,525
DMB Financial, LLC consumer protection violation2021$5,400,001
Carrington Mortgage Services consumer protection violation2022$5,250,000
Security Group Inc. consumer protection violation2018$5,000,000
Nissan Motor Acceptance CorporationNissanmotor vehiclesconsumer protection violation2020$5,000,000
Trustmark National BankTrustmarkfinancial servicesdiscriminatory practices (non-employment)2021(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $5,000,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2020$4,750,000
JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2017$4,600,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2016$4,010,000
JPL Recovery Solutions et al. consumer protection violation2022$4,000,000
Conduent Education Services, LLCConduentmiscellaneous servicesconsumer protection violation2019$3,900,000
Flurish, Inc. dba LendUp consumer protection violation2016$3,630,000
Prospect Mortgage, LLCHomebridge Financial Servicesfinancial servicesconsumer protection violation2017$3,500,000
Dealers' Financial Services consumer protection violation2013$3,300,000
Security National Automotive Acceptance Company consumer protection violation2015$3,280,000
U.S. BankU.S. Bancorpfinancial servicesbanking violation2013$3,200,000
Enova International, Inc.Enova Internationalfinancial servicesconsumer protection violation2019$3,200,000
Fort Knox National Company and Military Assistance Company consumer protection violation2015$3,100,000
M&T BankM&T Bankfinancial servicesconsumer protection violation2014$3,100,000
Certified Forensic Loan Auditors, LLC consumer protection violation2020$3,040,000
ExperianExperianmiscellaneous servicesconsumer protection violation2017$3,000,000
Main Street Personal Finance, Inc. consumer protection violation2020$3,000,000
Chime Inc. consumer protection violation2023$3,000,000
Continental Finance Company LLC consumer protection violation2015$2,950,000
First Investors Financial Services Group Inc. consumer protection violation2014$2,750,000
Hello Digit, LLC consumer protection violation2022$2,700,000
Freedom Stores, Inc., Freedom Acceptance Corporation, and Military Credit Services LLC consumer protection violation2014$2,600,000
EOS CCA consumer protection violation2015$2,593,000
Pressler & Pressler, LLP and New Century Financial Services, Inc. consumer protection violation2016$2,500,000
Transworld Systems, Inc.Platinum Equityprivate equity (including portfolio companies)consumer protection violation2017$2,500,000
Omni Financial of Nevada, Inc. consumer protection violation2020$2,175,000
NewDay Financial LLC consumer protection violation2015$2,000,000
Low VA Rates LLC consumer protection violation2020$1,800,000
Nationstar Mortgage LLCMr. Cooper Groupfinancial servicesconsumer protection violation2017$1,750,000
Freedom Mortgage CorporationFreedom Mortgagefinancial servicesmortgage abuses2019$1,750,000
Freedom Mortgage CorporationFreedom Mortgagefinancial serviceskickbacks and bribery2023$1,750,000
Phoenix Financial Services consumer protection violation2023$1,675,000
Residential Credit Solutions, Inc. consumer protection violation2015$1,600,000
Trans-Fast Remittance LLC consumer protection violation2020$1,600,000
Specialized Loan Servicing, LLC consumer protection violation2020$1,525,000
Prime Credit, LLC, IMC Capital LLC and Commercial Credit Consultants consumer protection violation2017$1,500,000
SMART Payment Plan, LLC consumer protection violation2020$1,500,000
Lobel Financial Corporation consumer protection violation2020$1,445,224
SettleIt, Inc. consumer protection violation2021$1,396,000
Cottonwood Financial, Ltd. dba Cash Store consumer protection violation2020$1,386,675
Meracord LLC consumer protection violation2013$1,376,000
American Advisors Group consumer protection violation2021$1,273,400
Intersections Inc. consumer protection violation2015$1,255,000
Security National Automotive Acceptance Company consumer protection violation2017$1,250,000
Meridian Title Corporation consumer protection violation2017$1,250,000
LendUp Loans, LLC consumer protection violation2021$1,250,000
Fay Servicing consumer protection violation2017$1,150,000
Conduent Business ServicesConduentmiscellaneous servicesconsumer protection violation2017$1,100,000
Driver Loan, LLC consumer protection violation2021$1,100,000
Edfinancial Services consumer protection violation2022$1,000,000
RMK Financial Corporation dba Majestic Home Loans consumer protection violation2023$1,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$900,000
Fair Collections & Outsourcing consumer protection violation2021$850,000
Envios de Valores La Nacional consumer protection violation2020$750,000
Franklin Loan Corporation consumer protection violation2014$730,000
Servicio UniTeller consumer protection violation2022$730,000
Y King S Corp. dba Herbies Auto Sales consumer protection violation2016$700,000
Springstone Financial, LLCLendingClub Corp.financial servicesconsumer protection violation2015$700,000
Works and Lentz, Inc. consumer protection violation2017$655,935
Prime Choice Funding, Inc. consumer protection violation2020$645,000
ClearPath Lending, Inc. consumer protection violation2020$625,000
3rd Generation, Inc. dba California Auto Finance consumer protection violation2021$615,813
RD Legal Funding consumer protection violation2022$600,000
Village Capital & Investment LLC consumer protection violation2018$528,869
RealtySouth consumer protection violation2014$500,000
Park View Law consumer protection violation2017$500,000
Triton Management Group, Inc. consumer protection violation2018$500,000
National Credit Adjusters, LLC consumer protection violation2018$500,000
Maxitransfers Corporation consumer protection violation2019$500,000
Afni, Inc. consumer protection violation2020$500,000
Alder Holdings, LLC consumer protection violation2020$500,000
Sovereign Lending Group, Inc. consumer protection violation2020$460,000
Mortgage Master, Inc. consumer protection violation2013$425,000
USA Discounters, Ltd. consumer protection violation2014$400,000
American Advisors Group consumer protection violation2016$400,000
Sigue Corporation consumer protection violation2020$400,000
Zero Parallel, LLC consumer protection violation2017$350,000
Reverse Mortgage Solutions consumer protection violation2016$325,000
Voyager Financial Group, LLC et al. consumer protection violation2019$275,000
PHLoans.com, Inc. consumer protection violation2020$260,000
RMK Financial Corporation consumer protection violation2015$250,000
Asset Recovery Associates, Inc. consumer protection violation2019$236,800
BSI Financial Services mortgage abuses2019$236,500
Cash Express, LLC consumer protection violation2018$232,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.