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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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Company sort iconCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount
Nationwide Equities Corporation consumer protection violation2021$140,000
Nationstar Mortgage, LLC dba Mr. CooperMr. Cooper Groupfinancial servicesconsumer protection violation2020$74,500,000
Nationstar Mortgage LLCMr. Cooper Groupfinancial servicesconsumer protection violation2017$1,750,000
National Credit Adjusters, LLC consumer protection violation2018$500,000
National Corrective Group consumer protection violation2015$50,000
National Collegiate Student Loan Trusts consumer protection violation2017$19,100,000
National City Bank and its successor PNC BankPNC Financial Servicesfinancial servicesbanking violation2013$35,000,000
National Asset Advisors, LLC and National Asset Mortgage, LLC consumer protection violation2020$10,000
My Loan Doctor, LLC d/b/a Loan Doctor consumer protection violation2022$19,391,530
Mortgage Master, Inc. consumer protection violation2013$425,000
Morgan Drexen, Inc. consumer protection violation2016$172,882,488
Military Credit Services, LLC consumer protection violation2016$200,000
Meridian Title Corporation consumer protection violation2017$1,250,000
Meracord LLC consumer protection violation2013$1,376,000
Maxitransfers Corporation consumer protection violation2019$500,000
Mastercard International Inc.MasterCardfinancial servicesconsumer protection violation2017$13,000,000
Main Street Personal Finance, Inc. consumer protection violation2020$3,000,000
M&T BankM&T Bankfinancial servicesconsumer protection violation2014$3,100,000
Low VA Rates LLC consumer protection violation2020$1,800,000
Lobel Financial Corporation consumer protection violation2020$1,445,224
LoanCare, LLC consumer protection violation2015$100,000
Lighthouse Title consumer protection violation2014$200,000
Lexington Law and CreditRepair.com consumer protection violation2023$2,700,000,000
LendUp Loans, LLC consumer protection violation2021$1,250,000
LendUp Loans consumer protection violation2021$100,000
Kyanite Services, Inc. consumer protection violation2020$5,432,525
JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2017$4,600,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$186,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$900,000
JPL Recovery Solutions et al. consumer protection violation2022$4,000,000
JPay consumer protection violation2021$6,000,000
Intersections Inc. consumer protection violation2015$1,255,000
Hyundai Capital AmericaHyundai Motormotor vehiclesconsumer protection violation2022$19,200,000
Hypotec, Inc. consumer protection violation2020$50,000
Hydra Group consumer protection violation2018$14,000,001
Hudson City Savings BankM&T Bankfinancial servicesbanking violation2015$32,750,000
Hoffman Law Group consumer protection violation2015$27,730,579
Hello Digit, LLC consumer protection violation2022$2,700,000
Harbour Portfolio Advisors, LLC consumer protection violation2020$25,000
Guarantee Mortgage Corporation consumer protection violation2015$228,000
GreenSky, LLCGoldman Sachsfinancial servicesconsumer protection violation2021$11,500,000
Go Direct Lenders, Inc. consumer protection violation2020$150,000
Global Client Solutions consumer protection violation2014$7,000,000
General Information Services and its affiliate, e-Background-checks.com, Inc. employment screening violation2015$13,000,000
GE Capital Retail Bank, now known as Synchrony BankSynchrony Financialfinancial servicesconsumer protection violation2014$225,000,000
GE Capital Retail Bank and CareCreditSynchrony Financialfinancial servicesconsumer protection violation2013$34,100,000
Freedom Stores, Inc., Freedom Acceptance Corporation, and Military Credit Services LLC consumer protection violation2014$2,600,000
Freedom Mortgage CorporationFreedom Mortgagefinancial servicesmortgage abuses2019$1,750,000
Freedom Mortgage CorporationFreedom Mortgagefinancial serviceskickbacks and bribery2023$1,750,000
Freedom Debt Relief, LLC consumer protection violation2019$25,000,000
Franklin Loan Corporation consumer protection violation2014$730,000
Fort Knox National Company and Military Assistance Company consumer protection violation2015$3,100,000
Forster & Garbus, LLP consumer protection violation2023$100,000
Flurish, Inc. dba LendUp consumer protection violation2016$3,630,000
Flagstar BankNew York Community Bancorpfinancial servicesconsumer protection violation2014$37,500,000
Flagship Financial Group consumer protection violation2015$225,000
First National Bank of OmahaFirst National of Nebraskafinancial servicesconsumer protection violation2016$32,250,000
First Investors Financial Services Group Inc. consumer protection violation2014$2,750,000
Fifth Third BankFifth Third Bancorpfinancial servicesconsumer protection violation2015$21,500,000
Fidelity Mortgage Corporation kickbacks and bribery2014$81,076
Fay Servicing consumer protection violation2017$1,150,000
Faloni & Associates LLC consumer protection violation2016$15,000
Fair Collections & Outsourcing consumer protection violation2021$850,000
EZCORP Inc.EZCORP Inc.financial servicesconsumer protection violation2015$10,500,000
ExperianExperianmiscellaneous servicesconsumer protection violation2017$3,000,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2017$6,300,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2019$525,000,000
EOS CCA consumer protection violation2015$2,593,000
Envios de Valores La Nacional consumer protection violation2020$750,000
Enova International, Inc.Enova Internationalfinancial servicesconsumer protection violation2019$3,200,000
Enova International Inc.Enova Internationalfinancial servicesconsumer protection violation2023$15,000,000
Encore Capital Group, Inc.Encore Capital Groupfinancial servicesconsumer protection violation2020$15,079,308
Encore Capital GroupEncore Capital Groupfinancial servicesconsumer protection violation2015$52,000,000
Edfinancial Services consumer protection violation2022$1,000,000
Dwolla, Inc. consumer protection violation2016$100,000
DriveTime Automotive Group, Inc. consumer protection violation2014$8,000,000
Driver Loan, LLC consumer protection violation2021$1,100,000
DMB Financial, LLC consumer protection violation2021$5,400,001
Discover Bank et al.Discover Financial Servicesfinancial servicesconsumer protection violation2020$35,000,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2015$18,500,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2012$214,000,000
Delray Capital, LLC consumer protection violation2019$10,000
Dealers' Financial Services consumer protection violation2013$3,300,000
Cottonwood Financial, Ltd. dba Cash Store consumer protection violation2020$1,386,675
Corinthian Colleges, Inc. consumer protection violation2015$531,224,267
Continental Finance Company LLC consumer protection violation2015$2,950,000
Consumer First Legal Group, LLC consumer protection violation2024$12,000,000
Conduent Education Services, LLCConduentmiscellaneous servicesconsumer protection violation2019$3,900,000
Conduent Business ServicesConduentmiscellaneous servicesconsumer protection violation2017$1,100,000
Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance consumer protection violation2014$92,000,000
ClearPath Lending, Inc. consumer protection violation2020$625,000
Clarity Services, Inc. consumer protection violation2015$8,000,000
Citizens Bank, N.A.Citizens Financial Groupfinancial servicesconsumer protection violation2015$18,500,000
Citizens BankCitizens Financial Groupfinancial servicesconsumer protection violation2023$9,000,000
CitiFinancial Servicing and CitiMortgage, Inc.Citigroupfinancial servicesconsumer protection violation2017$28,800,000
Citibank, N.A.Citigroupfinancial servicesconsumer protection violation2018$335,000,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2015$733,800,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2017$6,000,000
Citibank N.A.Citigroupfinancial servicesdiscriminatory practices (non-employment)2023$25,900,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$7,890,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$45,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.