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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000$17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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Company sort iconCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount
1st Alliance Lending, LLC consumer protection violation2014$83,000
3rd Generation, Inc. dba California Auto Finance consumer protection violation2021$615,813
Accelerate Mortgage, LLC consumer protection violation2020$225,000
Access Funding consumer protection violation2021$50,000
ACE Cash ExpressACE Cash Expressfinancial servicesconsumer protection violation2014$15,000,000
ACI Worldwide consumer protection violation2023$25,000,000
Aegean Financial consumer protection violation2016$65,000
Affinion Group Holdings, Inc.JPMorgan Chasefinancial servicesconsumer protection violation2015$8,700,000
Afni, Inc. consumer protection violation2020$500,000
Alder Holdings, LLC consumer protection violation2020$500,000
Ally Financial Inc. and Ally BankAlly Financialfinancial servicesconsumer protection violation2013$98,000,000
American Advisors Group consumer protection violation2016$400,000
American Advisors Group consumer protection violation2021$1,273,400
American Debt Settlement Solutions, Inc. consumer protection violation2013$15,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2013$69,100,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2012$99,100,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2017$96,000,000
American Honda Finance CorporationHondamotor vehiclesconsumer protection violation2015$24,000,000
American Preferred Lending consumer protection violation2015$85,000
Amerisave Mortgage Corporation and Novo Appraisal Management CompanyAmeriSave Mortgagefinancial servicesconsumer protection violation2014$19,300,000
Asset Recovery Associates, Inc. consumer protection violation2019$236,800
Atlantic Union Bank consumer protection violation2023$6,200,000
BancorpSouth BankCadence Bankfinancial servicesmortgage abuses2016$10,600,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2022$10,000,000
Bank of AmericaBank of Americafinancial servicesbanking violation2022$100,000,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2023$90,000,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2023$12,000,000
Bank of America, N.A.Bank of Americafinancial servicesconsumer protection violation2014$747,000,000
Bluestem Brands, Inc. consumer protection violation2018$200,000
Bridgepoint Education, Inc.Zovio Inc.miscellaneous servicesconsumer protection violation2016$31,500,000
BSI Financial Services mortgage abuses2019$236,500
Burlington Financial Group consumer protection violation2021$135,001
Capital One Bank (U.S.A.), N.A.Capital One Financialfinancial servicesconsumer protection violation2012$165,000,000
CarHop aka Interstate Auto Group consumer protection violation2015$6,465,000
Carrington Mortgage Services consumer protection violation2022$5,250,000
Cash America International Inc.FirstCashfinancial servicespayday lending violation2013$19,000,000
Cash Express, LLC consumer protection violation2018$232,000
Cash Tyme consumer protection violation2019$100,000
Castle & Cooke Mortgage, LLC consumer protection violation2013$13,000,000
Certified Forensic Loan Auditors, LLC consumer protection violation2020$3,040,000
Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2013$329,000,000
Chime Inc. consumer protection violation2023$3,000,000
Chou Team Realty, LLC dba Monster Loans consumer protection violation2020$18,450,001
CitibankCitigroupfinancial servicesconsumer protection violation2016$7,890,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$45,000,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2015$733,800,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2017$6,000,000
Citibank N.A.Citigroupfinancial servicesdiscriminatory practices (non-employment)2023$25,900,000
Citibank, N.A.Citigroupfinancial servicesconsumer protection violation2018$335,000,000
CitiFinancial Servicing and CitiMortgage, Inc.Citigroupfinancial servicesconsumer protection violation2017$28,800,000
Citizens BankCitizens Financial Groupfinancial servicesconsumer protection violation2023$9,000,000
Citizens Bank, N.A.Citizens Financial Groupfinancial servicesconsumer protection violation2015$18,500,000
Clarity Services, Inc. consumer protection violation2015$8,000,000
ClearPath Lending, Inc. consumer protection violation2020$625,000
Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance consumer protection violation2014$92,000,000
Conduent Business ServicesConduentmiscellaneous servicesconsumer protection violation2017$1,100,000
Conduent Education Services, LLCConduentmiscellaneous servicesconsumer protection violation2019$3,900,000
Consumer First Legal Group, LLC consumer protection violation2024$12,000,000
Continental Finance Company LLC consumer protection violation2015$2,950,000
Corinthian Colleges, Inc. consumer protection violation2015$531,224,267
Cottonwood Financial, Ltd. dba Cash Store consumer protection violation2020$1,386,675
Dealers' Financial Services consumer protection violation2013$3,300,000
Delray Capital, LLC consumer protection violation2019$10,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2015$18,500,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2012$214,000,000
Discover Bank et al.Discover Financial Servicesfinancial servicesconsumer protection violation2020$35,000,000
DMB Financial, LLC consumer protection violation2021$5,400,001
Driver Loan, LLC consumer protection violation2021$1,100,000
DriveTime Automotive Group, Inc. consumer protection violation2014$8,000,000
Dwolla, Inc. consumer protection violation2016$100,000
Edfinancial Services consumer protection violation2022$1,000,000
Encore Capital GroupEncore Capital Groupfinancial servicesconsumer protection violation2015$52,000,000
Encore Capital Group, Inc.Encore Capital Groupfinancial servicesconsumer protection violation2020$15,079,308
Enova International Inc.Enova Internationalfinancial servicesconsumer protection violation2023$15,000,000
Enova International, Inc.Enova Internationalfinancial servicesconsumer protection violation2019$3,200,000
Envios de Valores La Nacional consumer protection violation2020$750,000
EOS CCA consumer protection violation2015$2,593,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2017$6,300,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2019$525,000,000
ExperianExperianmiscellaneous servicesconsumer protection violation2017$3,000,000
EZCORP Inc.EZCORP Inc.financial servicesconsumer protection violation2015$10,500,000
Fair Collections & Outsourcing consumer protection violation2021$850,000
Faloni & Associates LLC consumer protection violation2016$15,000
Fay Servicing consumer protection violation2017$1,150,000
Fidelity Mortgage Corporation kickbacks and bribery2014$81,076
Fifth Third BankFifth Third Bancorpfinancial servicesconsumer protection violation2015$21,500,000
First Investors Financial Services Group Inc. consumer protection violation2014$2,750,000
First National Bank of OmahaFirst National of Nebraskafinancial servicesconsumer protection violation2016$32,250,000
Flagship Financial Group consumer protection violation2015$225,000
Flagstar BankNew York Community Bancorpfinancial servicesconsumer protection violation2014$37,500,000
Flurish, Inc. dba LendUp consumer protection violation2016$3,630,000
Forster & Garbus, LLP consumer protection violation2023$100,000
Fort Knox National Company and Military Assistance Company consumer protection violation2015$3,100,000
Franklin Loan Corporation consumer protection violation2014$730,000
Freedom Debt Relief, LLC consumer protection violation2019$25,000,000
Freedom Mortgage CorporationFreedom Mortgagefinancial servicesmortgage abuses2019$1,750,000
Freedom Mortgage CorporationFreedom Mortgagefinancial serviceskickbacks and bribery2023$1,750,000
Freedom Stores, Inc., Freedom Acceptance Corporation, and Military Credit Services LLC consumer protection violation2014$2,600,000
GE Capital Retail Bank and CareCreditSynchrony Financialfinancial servicesconsumer protection violation2013$34,100,000
GE Capital Retail Bank, now known as Synchrony BankSynchrony Financialfinancial servicesconsumer protection violation2014$225,000,000
General Information Services and its affiliate, e-Background-checks.com, Inc. employment screening violation2015$13,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.