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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYear sort iconPenalty Amount
Maxitransfers Corporation consumer protection violation2019$500,000
Student CU Connect CUSO, LLC consumer protection violation2019$168,000,000
Voyager Financial Group, LLC et al. consumer protection violation2019$275,000
USA Service Finance, LLC consumer protection violation2019$79,625
Sterling Infosystems, Inc. employment screening violation2019$8,500,000
Wells Fargo Bank N.A.Wells Fargofinancial servicesconsumer protection violation2018$500,000,000
Hydra Group consumer protection violation2018$14,000,001
TCF National BankHuntington Bancsharesfinancial servicesconsumer protection violation2018$28,000,000
Triton Management Group, Inc. consumer protection violation2018$500,000
National Credit Adjusters, LLC consumer protection violation2018$500,000
Citibank, N.A.Citigroupfinancial servicesconsumer protection violation2018$335,000,000
Security Group Inc. consumer protection violation2018$5,000,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2018$11,790,000
Cash Express, LLC consumer protection violation2018$232,000
Bluestem Brands, Inc. consumer protection violation2018$200,000
Village Capital & Investment LLC consumer protection violation2018$528,869
TransUnionTransUnionmiscellaneous servicesconsumer protection violation2017$16,900,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2017$6,300,000
Works and Lentz, Inc. consumer protection violation2017$655,935
CitiFinancial Servicing and CitiMortgage, Inc.Citigroupfinancial servicesconsumer protection violation2017$28,800,000
Prospect Mortgage, LLCHomebridge Financial Servicesfinancial servicesconsumer protection violation2017$3,500,000
Mastercard International Inc.MasterCardfinancial servicesconsumer protection violation2017$13,000,000
UniRush LLC consumer protection violation2017$13,000,000
ExperianExperianmiscellaneous servicesconsumer protection violation2017$3,000,000
Nationstar Mortgage LLCMr. Cooper Groupfinancial servicesconsumer protection violation2017$1,750,000
Woodbridge Coins and Jewelry Exchange, Inc. consumer protection violation2017$79,000
Security National Automotive Acceptance Company consumer protection violation2017$1,250,000
Park View Law consumer protection violation2017$500,000
Prime Credit, LLC, IMC Capital LLC and Commercial Credit Consultants consumer protection violation2017$1,500,000
Fay Servicing consumer protection violation2017$1,150,000
Zero Parallel, LLC consumer protection violation2017$350,000
Prime Marketing Holdings, LLC consumer protection violation2017$150,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2017$96,000,000
JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2017$4,600,000
Meridian Title Corporation consumer protection violation2017$1,250,000
Top Notch Funding consumer protection violation2017$70,000
National Collegiate Student Loan Trusts consumer protection violation2017$19,100,000
Transworld Systems, Inc.Platinum Equityprivate equity (including portfolio companies)consumer protection violation2017$2,500,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2017$6,000,000
Conduent Business ServicesConduentmiscellaneous servicesconsumer protection violation2017$1,100,000
Pressler & Pressler, LLP and New Century Financial Services, Inc. consumer protection violation2016$2,500,000
Student Aid Institute, Inc. consumer protection violation2016$50,000
Morgan Drexen, Inc. consumer protection violation2016$172,882,488
Dwolla, Inc. consumer protection violation2016$100,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$7,890,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$45,000,000
Solomon & Solomon P.C. consumer protection violation2016$65,000
Faloni & Associates LLC consumer protection violation2016$15,000
Toyota Motor Credit Corp.Toyotamotor vehiclesconsumer protection violation2016$21,900,000
Y King S Corp. dba Herbies Auto Sales consumer protection violation2016$700,000
Santander Bank, N.A.Banco Santanderfinancial servicesconsumer protection violation2016$10,000,000
BancorpSouth BankCadence Bankfinancial servicesmortgage abuses2016$10,600,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2016$4,010,000
First National Bank of OmahaFirst National of Nebraskafinancial servicesconsumer protection violation2016$32,250,000
Wells Fargo BankWells Fargofinancial servicesbanking violation2016$100,000,000
Bridgepoint Education, Inc.Zovio Inc.miscellaneous servicesconsumer protection violation2016$31,500,000
Flurish, Inc. dba LendUp consumer protection violation2016$3,630,000
TMX Finance LLCTMX Financefinancial servicesconsumer protection violation2016$9,000,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2016$28,500,000
American Advisors Group consumer protection violation2016$400,000
Reverse Mortgage Solutions consumer protection violation2016$325,000
Aegean Financial consumer protection violation2016$65,000
Military Credit Services, LLC consumer protection violation2016$200,000
CarHop aka Interstate Auto Group consumer protection violation2015$6,465,000
EZCORP Inc.EZCORP Inc.financial servicesconsumer protection violation2015$10,500,000
EOS CCA consumer protection violation2015$2,593,000
Clarity Services, Inc. consumer protection violation2015$8,000,000
General Information Services and its affiliate, e-Background-checks.com, Inc. employment screening violation2015$13,000,000
Corinthian Colleges, Inc. consumer protection violation2015$531,224,267
Security National Automotive Acceptance Company consumer protection violation2015$3,280,000
Westlake Services, LLC and Wilshire Consumer Credit, LLCHankey Groupdiversifiedconsumer protection violation2015$48,350,000
Fifth Third BankFifth Third Bancorpfinancial servicesconsumer protection violation2015$21,500,000
Hudson City Savings BankM&T Bankfinancial servicesbanking violation2015$32,750,000
Encore Capital GroupEncore Capital Groupfinancial servicesconsumer protection violation2015$52,000,000
Portfolio Recovery Associates consumer protection violation2015$27,000,000
Springstone Financial, LLCLendingClub Corp.financial servicesconsumer protection violation2015$700,000
Citizens Bank, N.A.Citizens Financial Groupfinancial servicesconsumer protection violation2015$18,500,000
Residential Credit Solutions, Inc. consumer protection violation2015$1,600,000
Paymap Inc. consumer protection violation2015$38,400,000
LoanCare, LLC consumer protection violation2015$100,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2015$18,500,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2015$733,800,000
American Honda Finance CorporationHondamotor vehiclesconsumer protection violation2015$24,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$186,000,000
Affinion Group Holdings, Inc.JPMorgan Chasefinancial servicesconsumer protection violation2015$8,700,000
Intersections Inc. consumer protection violation2015$1,255,000
Guarantee Mortgage Corporation consumer protection violation2015$228,000
RPM Mortgage, Inc. consumer protection violation2015$19,000,000
Hoffman Law Group consumer protection violation2015$27,730,579
Provident Funding AssociatesProvident Funding Associatesfinancial servicesconsumer protection violation2015$9,000,000
PayPal Inc.PayPal Holdingsfinancial servicesconsumer protection violation2015$25,000,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2015$50,000,000
VerizonVerizon Communicationstelecommunicationsconsumer protection violation2015$70,000,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2015$7,500,000
Fort Knox National Company and Military Assistance Company consumer protection violation2015$3,100,000
RMK Financial Corporation consumer protection violation2015$250,000
National Corrective Group consumer protection violation2015$50,000
Flagship Financial Group consumer protection violation2015$225,000
American Preferred Lending consumer protection violation2015$85,000
NewDay Financial LLC consumer protection violation2015$2,000,000
Continental Finance Company LLC consumer protection violation2015$2,950,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.