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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYear sort iconPenalty Amount
Continental Finance Company LLC consumer protection violation2015$2,950,000
Union Workers Credit Services consumer protection violation2015$70,000
Wells FargoWells Fargofinancial servicesconsumer protection violation2015$34,800,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$900,000
Freedom Stores, Inc., Freedom Acceptance Corporation, and Military Credit Services LLC consumer protection violation2014$2,600,000
Premier Consulting Group LLC consumer protection violation2014$69,075
DriveTime Automotive Group, Inc. consumer protection violation2014$8,000,000
Franklin Loan Corporation consumer protection violation2014$730,000
M&T BankM&T Bankfinancial servicesconsumer protection violation2014$3,100,000
Lighthouse Title consumer protection violation2014$200,000
Flagstar BankNew York Community Bancorpfinancial servicesconsumer protection violation2014$37,500,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2014$53,000,000
Global Client Solutions consumer protection violation2014$7,000,000
First Investors Financial Services Group Inc. consumer protection violation2014$2,750,000
USA Discounters, Ltd. consumer protection violation2014$400,000
Amerisave Mortgage Corporation and Novo Appraisal Management CompanyAmeriSave Mortgagefinancial servicesconsumer protection violation2014$19,300,000
Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance consumer protection violation2014$92,000,000
ACE Cash ExpressACE Cash Expressfinancial servicesconsumer protection violation2014$15,000,000
GE Capital Retail Bank, now known as Synchrony BankSynchrony Financialfinancial servicesconsumer protection violation2014$225,000,000
SunTrust Mortgage, Inc.Truist Financialfinancial servicesconsumer protection violation2014$550,000,000
Stonebridge Title Services Inc. kickbacks and bribery2014$30,000
RealtySouth consumer protection violation2014$500,000
Bank of America, N.A.Bank of Americafinancial servicesconsumer protection violation2014$747,000,000
1st Alliance Lending, LLC consumer protection violation2014$83,000
Fidelity Mortgage Corporation kickbacks and bribery2014$81,076
American ExpressAmerican Expressfinancial servicesconsumer protection violation2013$69,100,000
National City Bank and its successor PNC BankPNC Financial Servicesfinancial servicesbanking violation2013$35,000,000
Ally Financial Inc. and Ally BankAlly Financialfinancial servicesconsumer protection violation2013$98,000,000
Ocwen Financial Corporation and Ocwen Loan ServicingOcwen Financialfinancial servicesconsumer protection violation2013$2,125,000,000
GE Capital Retail Bank and CareCreditSynchrony Financialfinancial servicesconsumer protection violation2013$34,100,000
Cash America International Inc.FirstCashfinancial servicespayday lending violation2013$19,000,000
Republic Mortgage Insurance CorporationOld Republic Internationalfinancial servicesconsumer protection violation2013$100,000
Castle & Cooke Mortgage, LLC consumer protection violation2013$13,000,000
Mortgage Master, Inc. consumer protection violation2013$425,000
Washington FederalWashington Federal Inc.financial servicesconsumer protection violation2013$34,000
Meracord LLC consumer protection violation2013$1,376,000
Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2013$329,000,000
U.S. BankU.S. Bancorpfinancial servicesbanking violation2013$3,200,000
Dealers' Financial Services consumer protection violation2013$3,300,000
American Debt Settlement Solutions, Inc. consumer protection violation2013$15,000
Payday Loan Debt Solution, Inc. consumer protection violation2012$100,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2012$99,100,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2012$214,000,000
Capital One Bank (U.S.A.), N.A.Capital One Financialfinancial servicesconsumer protection violation2012$165,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.