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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount sort icon
GE Capital Retail Bank and CareCreditSynchrony Financialfinancial servicesconsumer protection violation2013$34,100,000
Wells FargoWells Fargofinancial servicesconsumer protection violation2015$34,800,000
National City Bank and its successor PNC BankPNC Financial Servicesfinancial servicesbanking violation2013$35,000,000
Discover Bank et al.Discover Financial Servicesfinancial servicesconsumer protection violation2020$35,000,000
Tempoe, LLC consumer protection violation2023$35,600,000
Flagstar BankNew York Community Bancorpfinancial servicesconsumer protection violation2014$37,500,000
U.S. BankU.S. Bancorpfinancial servicesbanking violation2022$37,500,000
Paymap Inc. consumer protection violation2015$38,400,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$45,000,000
Westlake Services, LLC and Wilshire Consumer Credit, LLCHankey Groupdiversifiedconsumer protection violation2015$48,350,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2015$50,000,000
Encore Capital GroupEncore Capital Groupfinancial servicesconsumer protection violation2015$52,000,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2014$53,000,000
Toyota Motor Credit CorporationToyotamotor vehiclesconsumer protection violation2023$60,000,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2013$69,100,000
VerizonVerizon Communicationstelecommunicationsconsumer protection violation2015$70,000,000
Nationstar Mortgage, LLC dba Mr. CooperMr. Cooper Groupfinancial servicesconsumer protection violation2020$74,500,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2023$90,000,000
Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance consumer protection violation2014$92,000,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2017$96,000,000
Ally Financial Inc. and Ally BankAlly Financialfinancial servicesconsumer protection violation2013$98,000,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2012$99,100,000
Wells Fargo BankWells Fargofinancial servicesbanking violation2016$100,000,000
Bank of AmericaBank of Americafinancial servicesbanking violation2022$100,000,000
TD Bank, N.A.Toronto-Dominion Bankfinancial servicesconsumer protection violation2020$122,000,000
Capital One Bank (U.S.A.), N.A.Capital One Financialfinancial servicesconsumer protection violation2012$165,000,000
Student CU Connect CUSO, LLC consumer protection violation2019$168,000,000
Morgan Drexen, Inc. consumer protection violation2016$172,882,488
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$186,000,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2022$191,000,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2012$214,000,000
GE Capital Retail Bank, now known as Synchrony BankSynchrony Financialfinancial servicesconsumer protection violation2014$225,000,000
Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2013$329,000,000
PEAKS Trust consumer protection violation2020$330,000,000
Citibank, N.A.Citigroupfinancial servicesconsumer protection violation2018$335,000,000
Wells Fargo Bank N.A.Wells Fargofinancial servicesconsumer protection violation2018$500,000,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2019$525,000,000
Corinthian Colleges, Inc. consumer protection violation2015$531,224,267
SunTrust Mortgage, Inc.Truist Financialfinancial servicesconsumer protection violation2014$550,000,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2015$733,800,000
Bank of America, N.A.Bank of Americafinancial servicesconsumer protection violation2014$747,000,000
Ocwen Financial Corporation and Ocwen Loan ServicingOcwen Financialfinancial servicesconsumer protection violation2013$2,125,000,000
Lexington Law and CreditRepair.com consumer protection violation2023$2,700,000,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2022$3,700,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.