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Violation Tracker Industry Summary Page

Industry: financial services
Penalty Total since 2000$387,559,149,282
Number of Records: 7,719
Note: The totals include only those entries matched to a parent company. The industry designation is the primary one for the parent's operations overall. The totals are adjusted to account for the fact that each parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$87,286,650,890328
JPMorgan Chase$39,340,688,209275
UBS$31,069,299,125179
Wells Fargo$27,616,269,231266
Citigroup$26,945,611,792181
Deutsche Bank$20,011,467,56399
Goldman Sachs$17,729,358,987111
NatWest Group PLC$14,370,701,61843
Morgan Stanley$10,780,502,443203
BNP Paribas$10,363,464,66623

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.

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CompanyCurrent ParentPrimary Offense Type sort iconYearAgencyPenalty Amount
XL Specialty Insurance CompanyAXAconsumer protection violation2021RI-FIN$15,000
CashCall, Inc. and WS Funding LLCCashCall Inc.consumer protection violation2022AZ-AG$4,800,000
NavientNavientconsumer protection violation2022ID-AG$3,972,316
Navient Corp. and Navient Solutions, LLCNavientconsumer protection violation2022NH-AG$3,590,988
Servicelink, LLCFidelity National Financialconsumer protection violation2022VA-INS$5,000
United Services Automobile Association et al.USAAconsumer protection violation2022VA-INS$71,358
Bank of AmericaBank of Americaconsumer protection violation2022CFPB$10,000,000
Regions BankRegions Financialconsumer protection violation2022CFPB$191,000,000
Encore Capital Group, Inc. et al.Encore Capital Groupconsumer protection violation2022MA-AG$12,000,000
TD Ameritrade, Inc.Charles Schwab Corp.consumer protection violation2022TX-FIN$81,750
Wells Fargo BankWells Fargoconsumer protection violation2022CFPB$3,700,000,000
TitleMax and TMX FinanceTMX Financeconsumer protection violation2023CFPB$15,000,000
Capital One, N.A.Capital One Financialconsumer protection violation2022CA-MULTI$2,000,000
Natlonstar Mortgage LLC dba Mr. CooperMr. Cooper Groupconsumer protection violation2022MN-FIN$10,157
Ocwen Loan Servicing, LLCOcwen Financialconsumer protection violation2023CA-DFPI$5,988,704
Citizens BankCitizens Financial Groupconsumer protection violation2023CFPB$9,000,000
Transamerica Life Insurance CompanyAegonconsumer protection violation2019private lawsuit-federal$195,000,000
Allianz Life Insurance Company of North AmericaAllianzconsumer protection violation2015private lawsuit-federal$251,000,000
Allianz Life Insurance Company of North AmericaAllianzconsumer protection violation2011private lawsuit-federal$68,000,000
Allstate Fire and Casualty Insurance Co.Allstateconsumer protection violation2021private lawsuit-federal$10,092,600
Allstate Insurance Co.Allstateconsumer protection violation2012private lawsuit-federal$2,727,555
National General Insurance CompanyAllstateconsumer protection violation2019private lawsuit-federal$7,500,000
Ally Financial Inc.Ally Financialconsumer protection violation2018private lawsuit-federal$19,717,222
GMAC LLCAlly Financialconsumer protection violation2014private lawsuit-federal$6,250,000
GMAC Mortgage LLCAlly Financialconsumer protection violation2016private lawsuit-federal$13,000,000
American Express Bank FSBAmerican Expressconsumer protection violation2016private lawsuit-federal$4,000,000
American Express Co.American Expressconsumer protection violation2012private lawsuit-federal$49,500,000
Associated Bank N.A.Associated Banc-Corpconsumer protection violation2013private lawsuit-federal$13,000,000
Assurant Inc.Assurantconsumer protection violation2017private lawsuit-federal$3,350,000
Assurant Inc.Assurantconsumer protection violation2016private lawsuit-federal$14,050,000
Assurant Inc.Assurantconsumer protection violation2015private lawsuit-federal$900,000
Assurant Inc.Assurantconsumer protection violation2015private lawsuit-federal$70,000,000
Assurant Inc.Assurantconsumer protection violation2014private lawsuit-federal$140,500,000
Assurant Inc.Assurantconsumer protection violation2014private lawsuit-federal$16,000,000
Auto-Owners (Mutual) Insurance CompanyAuto-Owners Insuranceconsumer protection violation2022private lawsuit-federal$8,880,000
BBVA CompassBanco Bilbao Vizcaya Argentariaconsumer protection violation2013private lawsuit-federal$11,500,000
Santander Consumer USA Inc.Banco Santanderconsumer protection violation2015private lawsuit-federal$199,407,884
Bank of AmericaBank of Americaconsumer protection violation2013private lawsuit-federal$20,000,000
Bank of America et al.Bank of Americaconsumer protection violation2020private lawsuit-federal$252,500,000
Bank of America N.A.Bank of Americaconsumer protection violation2022private lawsuit-federal$1,200,000
Bank of America N.A.Bank of Americaconsumer protection violation2022private lawsuit-federal$75,000,000
Bank of America N.A.Bank of Americaconsumer protection violation2021private lawsuit-federal$5,950,000
Bank of America N.A.Bank of Americaconsumer protection violation2020private lawsuit-federal$35,000,000
Bank of America N.A.Bank of Americaconsumer protection violation2020private lawsuit-federal$4,950,000
Bank of America N.A.Bank of Americaconsumer protection violation2018private lawsuit-federal$1,266,600,000
Bank of America N.A.Bank of Americaconsumer protection violation2018private lawsuit-federal$41,920,374
Bank of America N.A.Bank of Americaconsumer protection violation2017private lawsuit-federal$29,000,000
Bank of America N.A.Bank of Americaconsumer protection violation2016private lawsuit-federal$3,000,000
Bank of America N.A.Bank of Americaconsumer protection violation2015private lawsuit-federal$34,500,000
Bank of America N.A.Bank of Americaconsumer protection violation2014private lawsuit-federal$228,000,000
Bank of America N.A.Bank of Americaconsumer protection violation2014private lawsuit-federal$31,000,000
Bank of America N.A.Bank of Americaconsumer protection violation2014private lawsuit-federal$8,250,000
Bank of America N.A.Bank of Americaconsumer protection violation2013private lawsuit-federal$100,000,000
Bank of America N.A.Bank of Americaconsumer protection violation2013private lawsuit-federal$19,610,000
Bank of America N.A.Bank of Americaconsumer protection violation2011private lawsuit-federal$410,000,000
Bank of America, N.A.Bank of Americaconsumer protection violation2019private lawsuit-federal$22,000,000
Bank of America, N.A.Bank of Americaconsumer protection violation2018private lawsuit-federal$550,000
Bank of America, N.A.Bank of Americaconsumer protection violation2016private lawsuit-federal$27,500,000
Bank of America, N.A.Bank of Americaconsumer protection violation2014private lawsuit-federal$8,000,000
Bank of America, N.A.Bank of Americaconsumer protection violation2011private lawsuit-federal$9,950,000
Bank of America, N.A. (USA)Bank of Americaconsumer protection violation2015private lawsuit-federal$10,000,000
Countrywide Financial CorporationBank of Americaconsumer protection violation2013private lawsuit-federal$500,000,000
Countrywide Financial CorporationBank of Americaconsumer protection violation2011private lawsuit-federal$34,000,000
MBNA Corp.Bank of Americaconsumer protection violation2001private lawsuit-federal$8,700,000
Merrill Lynch, Pierce, Fenner & Smith IncorporatedBank of Americaconsumer protection violation2015private lawsuit-federal$10,571,428
Merrill Lynch, Pierce, Fenner & Smith IncorporatedBank of Americaconsumer protection violation2012private lawsuit-federal$11,500,000
Bank of Hawaii Corp.Bank of Hawaiiconsumer protection violation2012private lawsuit-state$9,000,000
Bank of the WestBank of Montrealconsumer protection violation2012private lawsuit-federal$18,000,000
BMO HarrisBank of Montrealconsumer protection violation2013private lawsuit-federal$9,400,000
BMO HarrisBank of Montrealconsumer protection violation2013private lawsuit-federal$4,000,000
Bank of New York MellonBank of New York Mellonconsumer protection violation2019private lawsuit-federal$72,500,000
BNY MellonBank of New York Mellonconsumer protection violation2019private lawsuit-federal$10,000,000
BancorpSouth BankCadence Bankconsumer protection violation2016private lawsuit-federal$24,000,000
Capital One Financial Corp.Capital One Financialconsumer protection violation2019private lawsuit-federal$900,000
Capital One N.A.Capital One Financialconsumer protection violation2021private lawsuit-federal$13,000,000
Capital One N.A.Capital One Financialconsumer protection violation2015private lawsuit-federal$7,334,000
Capital One N.A.Capital One Financialconsumer protection violation2015private lawsuit-federal$31,767,200
Capital One N.A.Capital One Financialconsumer protection violation2014private lawsuit-federal$20,350,000
Capital One N.A.Capital One Financialconsumer protection violation2014private lawsuit-federal$3,062,400
Capital One N.A.Capital One Financialconsumer protection violation2013private lawsuit-federal$10,000,000
Capital One, N.A.Capital One Financialconsumer protection violation2015private lawsuit-federal$4,724,638
CashCall Inc. and Delbert Service CorporationCashCall Inc.consumer protection violation2017private lawsuit-federal$14,435,000
Charles Schwab Corp.Charles Schwab Corp.consumer protection violation2011private lawsuit-federal$235,000,000
TD Ameritrade Holdings Corp.Charles Schwab Corp.consumer protection violation2022private lawsuit-federal$2,325,000
Citibank N.A.Citigroupconsumer protection violation2014private lawsuit-federal$110,000,000
Citibank N.A.Citigroupconsumer protection violation2013private lawsuit-federal$2,320,000
Citibank N.A.Citigroupconsumer protection violation2013private lawsuit-federal$7,500,000
Citigroup Global Markets Inc.Citigroupconsumer protection violation2015private lawsuit-federal$78,333,333
Citigroup Global Markets Inc.Citigroupconsumer protection violation2015private lawsuit-federal$10,571,428
Citigroup Inc.Citigroupconsumer protection violation2016private lawsuit-federal$13,500,000
Citigroup Mortgage Loan Trust Inc.Citigroupconsumer protection violation2012private lawsuit-federal$24,975,000
Citimortgage Inc.Citigroupconsumer protection violation2015private lawsuit-federal$2,200,000
Citizens FinancialCitizens Financial Groupconsumer protection violation2013private lawsuit-federal$137,500,000
Conseco Insurance CompanyCNO Financialconsumer protection violation2011private lawsuit-federal$3,000,000
Comerica BankComericaconsumer protection violation2014private lawsuit-federal$14,580,000
Credit SuisseUBSconsumer protection violation2016private lawsuit-federal$110,000,000
Deutsche Bank AGDeutsche Bankconsumer protection violation2019private lawsuit-federal$55,000,000
Deutsche Bank Securities Inc.Deutsche Bankconsumer protection violation2015private lawsuit-federal$10,571,428
Midland Funding LLCEncore Capital Groupconsumer protection violation2019private lawsuit-federal$9,805,000
First National Bank of PennsylvaniaF.N.B. Corporationconsumer protection violation2013private lawsuit-federal$3,000,000
Fidelity & Guaranty Life Insurance Co.Fidelity National Financialconsumer protection violation2014private lawsuit-state$6,250,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.