Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$282,525,500
Number of Records: 
537
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$231,675,00022
American Airlines$8,075,00026
United Continental$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

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Company Parent Parent Major Industry Primary Offense Type Year Penalty Amountsort icon
Northwest Airlines, Inc., Delta Air Lines airlines aviation consumer protection violation 2004 $225,000,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2016 $2,000,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $2,000,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $1,600,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2015 $1,600,000
Frontier Airlines Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $1,500,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2003 $1,350,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2013 $1,200,000
American Airlines American Airlines airlines aviation consumer protection violation 2003 $1,200,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2013 $1,100,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2003 $1,100,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2011 $900,000
America West Airlines American Airlines airlines aviation consumer protection violation 2004 $850,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2016 $750,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2013 $750,000
Asiana Airlines   aviation consumer protection violation 2002 $750,000
Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2002 $700,000
JetBlue Airways Corp. JetBlue Airways airlines aviation consumer protection violation 2010 $600,000
Ultimate Fares   aviation consumer protection violation 2009 $600,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2003 $550,000
Asiana Airlines   aviation consumer protection violation 2014 $500,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2013 $500,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2010 $500,000
Southeast Airlines, Inc.   aviation consumer protection violation 2006 $500,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2003 $500,000
Principal Air Services, LLC   aviation consumer protection violation 2006 $400,000
Ryan International Airlines, Inc.   aviation consumer protection violation 2003 $400,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $400,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2009 $375,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2009 $375,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2013 $350,000
World Airways, Inc.   aviation consumer protection violation 2005 $350,000
Contract Air Cargo, Inc.   aviation consumer protection violation 2005 $350,000
Turkish Airlines   aviation consumer protection violation 2014 $300,000
VIH Cougar Helicopters, Inc.   aviation consumer protection violation 2013 $300,000
TEM Enterprises dba Xtra Airways   aviation consumer protection violation 2012 $300,000
Comair, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $275,000
Cathay Pacific Airways Limited Cathay Pacific Airways airlines aviation consumer protection violation 2014 $260,000
VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes   aviation consumer protection violation 2013 $250,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2012 $250,000
Jet Choice I, LLC   aviation consumer protection violation 2007 $250,000
AMI Jet Charter, Inc.   aviation consumer protection violation 2005 $250,000
American Airlines, Inc. American Airlines airlines aviation consumer protection violation 2017 $250,000
Allegiant Air LLC Allegiant Air airlines aviation consumer protection violation 2018 $250,000
Air Canada Air Canada airlines aviation consumer protection violation 2016 $225,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2014 $225,000
British Airways PLC International Airlines Group airlines aviation consumer protection violation 2018 $225,000
Allegiant Air, LLC Allegiant Air airlines aviation consumer protection violation 2018 $225,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2016 $200,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2016 $200,000
Dynamic Airways LLC   aviation consumer protection violation 2016 $200,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2014 $200,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $200,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2013 $200,000
Atlantic Southeast Airlines SkyWest airlines aviation consumer protection violation 2011 $200,000
Unique Vacations, Inc.   aviation consumer protection violation 2010 $200,000
Trans World Airlines, Inc. American Airlines airlines aviation consumer protection violation 2003 $200,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $200,000
Scandinavian Airline System Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2018 $200,000
Qatar Airways Q.C.S.C.   aviation consumer protection violation 2016 $185,000
Fareportal Inc., d/b/a CheapOair   aviation consumer protection violation 2015 $185,000
Caribbean Sun Airlines dba World Atlantic Airlines   aviation consumer protection violation 2012 $180,000
Travelocity.com LP Liberty Expedia miscellaneous services aviation consumer protection violation 2012 $180,000
Capital Airways, LLC   aviation consumer protection violation 2011 $175,000
Premier Aircraft Management, Inc.   aviation consumer protection violation 2004 $175,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2015 $160,000
Aeroenlaces Nacionales, S.A. de CV   aviation consumer protection violation 2016 $150,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $150,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2014 $150,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $150,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $150,000
Copa Airlines, Inc.   aviation consumer protection violation 2012 $150,000
Airtrade International, Inc.   aviation consumer protection violation 2012 $150,000
Pakistan International Airlines Corporation   aviation consumer protection violation 2012 $150,000
Aviation Advantage, Inc.   aviation consumer protection violation 2011 $150,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2006 $150,000
Platinum Jet Management, LLC   aviation consumer protection violation 2006 $150,000
Classic Limited Air, Inc.   aviation consumer protection violation 2004 $150,000
America West Airlines American Airlines airlines aviation consumer protection violation 2003 $150,000
Air Europa   aviation consumer protection violation 2014 $140,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2009 $140,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2013 $130,000
Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V.   aviation consumer protection violation 2012 $130,000
TAME Linea Aerea del Ecuador   aviation consumer protection violation 2018 $130,000
Carlson Wagonlit Travel, Inc. Carlson miscellaneous services aviation consumer protection violation 2013 $125,000
Valley National Bank   aviation consumer protection violation 2013 $125,000
Alitalia   aviation consumer protection violation 2013 $125,000
Mesaba Aviation, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $125,000
Canadian Helicopters Limited   aviation consumer protection violation 2009 $125,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2003 $125,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2018 $125,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2018 $125,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2011 $120,000
Global Airline Services, Inc.   aviation consumer protection violation 2011 $120,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2011 $120,000
IDM Corporate Aviation Services, LLC   aviation consumer protection violation 2007 $120,000
ATA Airlines, Inc.   aviation consumer protection violation 2004 $120,000
Dynamic International Airways, LLC   aviation consumer protection violation 2017 $120,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2017 $120,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $115,000
Air India   aviation consumer protection violation 2017 $115,000
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