Violation Tracker Summary for Primary Offense Type

Offense Type: 
consumer protection violation
Penalty Total since 2000: 
$28,346,243,505
Number of Penalty Records: 
3,957
Note: 
The totals here are adjusted to account for the fact that each parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Volkswagen$4,096,500,0004
Ocwen Financial$2,125,159,0003
Corinthian Colleges, Inc.$1,737,749,2674
Citigroup$1,731,115,00017
Teva Pharmaceutical Industries$1,394,000,0003
PG&E Corp.$1,006,500,0002
JPMorgan Chase$891,925,00013
Bank of America$864,915,0006
Ningbo Joyson Electronic$653,000,0002
Wells Fargo$638,209,96512


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parent Parent Major Industry Year Agency Penalty Amountsort icon
Volkswagen Group of America Volkswagen motor vehicles 2017 FTC $4,000,000,000
Ocwen Financial Corporation and Ocwen Loan Servicing Ocwen Financial financial services 2013 CFPB $2,125,000,000
Cephalon, Inc. Teva Pharmaceutical Industries pharmaceuticals 2015 FTC $1,200,000,000
Corinthian Colleges, Inc. Corinthian Colleges, Inc. miscellaneous services 2016 CA-AG $1,170,025,000
Pacific Gas & Electric PG&E Corp. utilities and power generation 2019 CA-MULTI $1,000,000,000
Bank of America, N.A. Bank of America financial services 2014 CFPB $747,000,000
Citibank N.A. Citigroup financial services 2015 CFPB $733,800,000
TK Holdings Inc. Ningbo Joyson Electronic automotive parts 2018 MULTI-AG $650,000,000
SunTrust Mortgage, Inc. Truist Financial financial services 2014 CFPB $550,000,000
Corinthian Colleges, Inc. Corinthian Colleges, Inc. miscellaneous services 2015 CFPB $531,224,267
Equifax Equifax miscellaneous services 2019 CFPB $525,000,000
Wells Fargo Bank N.A. Wells Fargo financial services 2018 CFPB $500,000,000
Career Education Corp. Career Education Corp. miscellaneous services 2019 MULTI-AG $498,700,000
Citibank, N.A. Citigroup financial services 2018 CFPB $335,000,000
DEI, LLLP; Dalbey Education Institute, LLC; and IPME, LLLP   2013 CO-AG $330,000,000
Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A. JPMorgan Chase financial services 2013 CFPB $329,000,000
Ameriquest Mortgage Citigroup financial services 2006 MULTI-AG $325,000,000
Providian Financial Corp. JPMorgan Chase financial services 2000 CA-AG $305,500,000
Dish Network DISH Network telecommunications 2017 FTC $280,000,000
BP BP oil and gas 2012 AK-AG $255,000,000
GE Capital Retail Bank, now known as Synchrony Bank Synchrony Financial financial services 2014 CFPB $225,000,000
Citigroup Inc. Citigroup financial services 2002 FTC $215,000,000
Discover Bank Discover Financial Services financial services 2012 CFPB $214,000,000
Herbalife Herbalife food products 2016 FTC $200,000,000
Aequitas Capital Management Inc.   2017 MULTI-AG $192,000,000
Apollo Education Group Apollo Education Group miscellaneous services 2019 FTC $191,000,000
JPMorgan Chase JPMorgan Chase financial services 2015 CFPB $186,000,000
Charter Communications, Inc. Charter Communications telecommunications 2018 NY-AG $174,200,000
Morgan Drexen, Inc. Morgan Drexen miscellaneous services 2016 CFPB $172,882,488
Student CU Connect CUSO, LLC   2019 CFPB $168,000,000
Student CU Connect CUSO, LLC   2019 MULTI-AG (*) $168,000,000
Capital One Bank (U.S.A.), N.A. Capital One Financial financial services 2012 CFPB $165,000,000
AdvoCare International, L.P.   2019 FTC $150,000,000
Uber Technologies Uber Technologies miscellaneous services 2018 MULTI-AG $148,000,000
Cephalon Teva Pharmaceutical Industries pharmaceuticals 2016 MULTI-AG $125,000,000
CompuCredit Corporation Atlanticus Holdings financial services 2008 FTC $114,000,000
TaxMasters, Inc.   2012 TX-AG $113,099,820
Student Loan Xpress, Inc. CIT financial services 2009 MULTI-AG $112,825,000
Countrywide Home Loans, Inc. and BAC Home Loans Servicing LP Bank of America financial services 2010 FTC $108,000,000
Chase Bank USA N.A. JPMorgan Chase financial services 2015 MULTI-AG (*) $106,000,000
ConAgra Grocery Products Company ConAgra Brands food products 2019 CA-MULTI $101,666,667
NL Industries, Inc. Contran Corporation chemicals 2019 CA-MULTI $101,666,667
The Sherwin-Williams Company Sherwin-Williams paints and coatings 2019 CA-MULTI $101,666,667
LifeLock NortonLifeLock information technology 2015 FTC $100,000,000
Mylan Laboratories, Inc. Mylan pharmaceuticals 2000 FTC $100,000,000
DeVry University Adtalem Global Education miscellaneous services 2016 FTC $100,000,000
American Express American Express financial services 2012 CFPB $99,100,000
Ally Financial Inc. and Ally Bank Ally Financial financial services 2013 CFPB $98,000,000
American Express American Express financial services 2017 CFPB $96,000,000
USA Discounters   2016 MULTI-AG $95,900,000
Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance   2014 CFPB $92,000,000
Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance   2014 MULTI-AG (*) $92,000,000
T-Mobile Deutsche Telekom telecommunications 2014 FTC $90,000,000
AT&T Mobility LLC AT&T telecommunications 2014 FTC $80,000,000
Cancer Fund of America Inc.   2016 MULTI-AG $75,800,000
State Farm State Farm Insurance financial services 2008 MS-AG $74,000,000
Verizon Verizon Communications telecommunications 2015 CFPB $70,000,000
American Express American Express financial services 2013 CFPB $69,100,000
Teva Pharmaceutical Industries Ltd. Teva Pharmaceutical Industries pharmaceuticals 2019 CA-AG $69,000,000
Balboa Student Loan Trust   2018 CA-AG $67,000,000
Green Tree Servicing LLC Ditech Holding Corporation financial services 2015 FTC $63,000,000
Sallie Mae Inc. Navient financial services 2014 DOJ_RIGHTS $60,000,000
AT&T Mobility, LLC AT&T telecommunications 2019 FTC $60,000,000
Merck & Co. Merck pharmaceuticals 2008 MULTI-AG $58,000,000
State Street Corp. State Street Corp. financial services 2019 MA-AG $53,500,000
U.S. Bank U.S. Bancorp financial services 2014 CFPB $53,000,000
Future Income Payments, LLC   2018 VA-AG $52,450,632
Encore Capital Group Encore Capital Group financial services 2015 CFPB $52,000,000
Bridgestone/Firestone, Inc. Bridgestone automotive parts 2001 MULTI-AG $51,500,000
OMICS Group Inc. et al.   2019 FTC $50,100,000
Sprint SoftBank telecommunications 2015 CFPB $50,000,000
Great American Life Insurance Company American Financial Group financial services 2009 MN-AG $50,000,000
JPMorgan Chase JPMorgan Chase financial services 2015 CA-AG $50,000,000
UnitedHealth Group Inc. UnitedHealth Group healthcare services 2009 NY-AG $50,000,000
Volkswagen Volkswagen motor vehicles 2016 TX-AG $50,000,000
Wells Fargo Wells Fargo financial services 2016 CA-LACA $50,000,000
Westlake Services, LLC and Wilshire Consumer Credit, LLC Hankey Group diversified 2015 CFPB $48,350,000
Commonwealth Edison Exelon utilities and power generation 2014 IL-AG $46,000,000
Citibank Citigroup financial services 2016 CFPB $45,000,000
NSTAR Gas & Electric Co. EverSource Energy utilities and power generation 2015 MA-AG $44,700,000
Western Sky Financial, LLC, CashCall, Inc. CashCall Inc. financial services 2017 GA-AG $42,000,000
State Farm Mutual Insurance Company State Farm Insurance financial services 2005 MULTI-AG $41,000,000
TracFone America Movil telecommunications 2015 FTC $40,000,000
Skechers USA Inc. Skechers USA Inc. apparel 2012 FTC $40,000,000
Equinox International   2000 FTC $40,000,000
Equinox International   2000 MULTI-AG (*) $40,000,000
Nationwide Insurance Nationwide financial services 2008 MS-AG $40,000,000
Volkswagen Volkswagen motor vehicles 2018 AZ-AG $40,000,000
Alyon Technologies, Inc. and Telecollect, Inc.   2005 MULTI-AG $39,285,000
Paymap Inc. Western Union financial services 2015 CFPB $38,400,000
Flagstar Bank Flagstar Bancorp financial services 2014 CFPB $37,500,000
Inc21   2010 FTC $37,000,000
United States Sales Corporation   2000 MULTI-AG $35,300,000
Popular Leasing U.S.A., Inc.   2006 MULTI-AG $35,000,000
Wells Fargo Wells Fargo financial services 2015 CFPB $34,800,000
GE Capital Retail Bank and CareCredit General Electric diversified 2013 CFPB $34,100,000
Publishers Clearing House   2001 MULTI-AG $34,000,000
Minnesota School of Business and Globe University   2019 MN-AG $33,700,000
Vertrue, Inc., Adaptive Marketing LLC, Idaptive Marketing, LLC   2014 IA-AG $32,600,000
Apple Inc. Apple Inc. electrical and electronic equipment 2014 FTC $32,500,000
First National Bank of Omaha First National of Nebraska financial services 2016 CFPB $32,250,000
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(*): Some penalties are partial or complete duplicates of other penalty records, either because a DOJ settlement duplicates an agency record or because EPA listed the full penalty for a company for each of the company's relevant facilities. Penalty amounts marked with an asterisk have been identified by Good Jobs First as duplicating other penalty amounts.