Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$285,907,500
Number of Records: 
549
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,475,00024
American Airlines$9,075,00027
United Airlines Holdings$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
Spirit Airlines$1,095,0008
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Companysort icon Parent Parent Major Industry Primary Offense Type Year Penalty Amount
Northwest International Airways   aviation consumer protection violation 2000 $20,000
Northwest Airlines, Inc., Delta Air Lines airlines aviation consumer protection violation 2004 $225,000,000
Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $40,000
Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2002 $700,000
Northwest Airlines Inc. Delta Air Lines airlines aviation consumer protection violation 2001 $25,000
North Vancouver Airlines, Ltd.   aviation consumer protection violation 2003 $30,000
North American Airlines, Inc.   aviation consumer protection violation 2006 $25,000
New Flight Solutions, Inc. d/b/a New Flight Charters   aviation consumer protection violation 2010 $40,000
Native Air Charters, Inc.   aviation consumer protection violation 2002 $30,000
National Leisure Group, Inc.   aviation consumer protection violation 2003 $30,000
National Air Cargo Group, Inc., d/b/a National Airlines National Air Cargo Group Inc. freight and logistics aviation consumer protection violation 2010 $20,000
My Travel North America   aviation consumer protection violation 2002 $50,000
MSG Flight Operations, LLC   aviation consumer protection violation 2004 $30,000
MN Airlines, LLC d/b/a Sun Country Airlines   aviation consumer protection violation 2010 $40,000
MM&S Airways, LLC   aviation consumer protection violation 2004 $20,000
MLT Vacations, Inc. Delta Air Lines airlines aviation consumer protection violation 2002 $50,000
Midwest Express Airlines   aviation consumer protection violation 2001 $12,500
Middle East Airlines Airliban   aviation consumer protection violation 2015 $10,000
Miami International, Inc.   aviation consumer protection violation 2009 $50,000
Miami Air International, Inc.   aviation consumer protection violation 2004 $15,000
Mesaba Aviation, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $125,000
Mesaba Airlines   aviation consumer protection violation 2009 $75,000
Mesa Airlines, Inc., d/b/a go! Mesa Air airlines aviation consumer protection violation 2006 $20,000
Mercy Flights, Inc.   aviation consumer protection violation 2010 $30,000
Medjet Assistance, LLC   aviation consumer protection violation 2009 $25,000
Mauiva, LLC   aviation consumer protection violation 2012 $50,000
Malaysia Airline System BHd   aviation consumer protection violation 2012 $30,000
Luxury Air Jets, Inc.   aviation consumer protection violation 2010 $40,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2016 $200,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2015 $30,000
Lowestfare.com, LLC Booking Holdings miscellaneous services aviation consumer protection violation 2011 $50,000
Lowestfare.com Booking Holdings miscellaneous services aviation consumer protection violation 2001 $20,000
Lone Star Contract Air Cargo, Inc.   aviation consumer protection violation 2004 $20,000
London Air Services Limited   aviation consumer protection violation 2003 $60,000
Lloyd Aereo Boliviano, S.A.   aviation consumer protection violation 2007 $10,000
Lion World Travel Ltd. d/b/a South African Airways Vacations   aviation consumer protection violation 2010 $20,000
Liberty Travel Inc.   aviation consumer protection violation 2009 $55,000
Liberty Travel   aviation consumer protection violation 2003 $30,000
Legendary Journeys, Inc.   aviation consumer protection violation 2013 $40,000
LBF Travel, Inc.   aviation consumer protection violation 2011 $30,000
Laurus Travel, Inc.   aviation consumer protection violation 2013 $26,000
LAN Airlines, S.A. LATAM Airlines Group airlines aviation consumer protection violation 2011 $50,000
LAN Airlines LATAM Airlines Group airlines aviation consumer protection violation 2007 $30,000
Korean Airlines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2013 $60,000
Korean Air Lines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2002 $65,000
Kitty Hawk Aircargo   aviation consumer protection violation 2000 $50,000
Kazar Construction Limited d/b/a Sifton Air   aviation consumer protection violation 2006 $10,000
JTB USA, Inc.   aviation consumer protection violation 2013 $60,000
JTB Corporation d/b/a JTB USA, Inc.   aviation consumer protection violation 2008 $60,000
JSC Aeroflot   aviation consumer protection violation 2012 $60,000
Jetstar Airways, Pty Limited   aviation consumer protection violation 2012 $30,000
Jetstar Airways Pty Limited   aviation consumer protection violation 2009 $30,000
JetBlue Airways, Ltd. JetBlue Airways airlines aviation consumer protection violation 2011 $50,000
JetBlue Airways, Inc. JetBlue Airways airlines aviation consumer protection violation 2004 $25,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2014 $25,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2013 $60,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2012 $90,000
JetBlue Airways Corp. JetBlue Airways airlines aviation consumer protection violation 2010 $600,000
JetBlue Airways Corp. JetBlue Airways airlines aviation consumer protection violation 2007 $30,000
JetBlue Airways JetBlue Airways airlines aviation consumer protection violation 2016 $40,000
JetBIue Airways JetBlue Airways airlines aviation consumer protection violation 2003 $100,000
Jet Team Charters, LLC   aviation consumer protection violation 2010 $30,000
Jet One Jets, Inc.   aviation consumer protection violation 2008 $60,000
Jet Choice I, LLC   aviation consumer protection violation 2007 $250,000
Jet Airways (India) Ltd.   aviation consumer protection violation 2013 $10,000
Japan Airlines Company, Ltd. Japan Airlines airlines aviation consumer protection violation 2002 $65,000
Japan Airlines Japan Airlines airlines aviation consumer protection violation 2019 $300,000
Israir Airlines and Tourism, Ltd.   aviation consumer protection violation 2006 $55,000
Isair Airlines and Tourism Ltd.   aviation consumer protection violation 2007 $18,000
International Jet Management GmbH   aviation consumer protection violation 2012 $25,000
Inter Island Airways, Inc.   aviation consumer protection violation 2015 $20,000
Insel Air International   aviation consumer protection violation 2010 $20,000
Imperial Jets, Inc.   aviation consumer protection violation 2007 $45,000
Imagine Tours & Travel, L.L.C.   aviation consumer protection violation 2012 $30,000
IDM Corporate Aviation Services, LLC   aviation consumer protection violation 2007 $120,000
Icelandair, Inc.   aviation consumer protection violation 2003 $15,000
Icelandair Group, a/k/a Flugleidir, h.f.,d/b/a Icelandair   aviation consumer protection violation 2011 $30,000
Icelandair Group   aviation consumer protection violation 2012 $50,000
Icelandair Group   aviation consumer protection violation 2018 $40,000
Iberia Lineas Aereas de Espana, S.A. (Iberia Airlines)   aviation consumer protection violation 2007 $35,000
I-Jet Aviation, LLC   aviation consumer protection violation 2012 $50,000
Hotwire, Inc. Expedia Group miscellaneous services aviation consumer protection violation 2002 $50,000
Holiday Airways Corporation d/b/a Holiday Air   aviation consumer protection violation 2009 $50,000
Hobbit Travel, Inc.   aviation consumer protection violation 2003 $40,000
Hipmunk, Inc.   aviation consumer protection violation 2013 $30,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2015 $160,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2009 $50,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2007 $50,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2005 $100,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2018 $125,000
Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms, and Avalon Waterways Group Voyagers Inc. miscellaneous services aviation consumer protection violation 2007 $70,000
Great Lakes Aviation, Ltd. Great Lakes Aviation airlines aviation consumer protection violation 2015 $40,000
Grand Circle Corporation, d/b/a Grand Circle Travel and d/b/a Overseas Adventure Travel   aviation consumer protection violation 2006 $90,000
Grand Casinos, Inc. Caesars Holdings entertainment aviation consumer protection violation 2005 $60,000
Grand Bahamas Vacations   aviation consumer protection violation 2001 $30,000
GoJet Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2016 $40,000
GoJet Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2013 $10,000
Globester, LLC   aviation consumer protection violation 2011 $40,000
Global Target International Inc., d/b/a GTS Globotours   aviation consumer protection violation 2014 $80,000
Global Airline Services, Inc.   aviation consumer protection violation 2011 $120,000
Gate 1, Ltd.   aviation consumer protection violation 2009 $50,000
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