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Violation Tracker Agency Summary Page

Agency Name: Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: $225,902,500
Number of Records: 578
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Southwest Airlines$143,670,00016
American Airlines$13,175,00028
United Airlines Holdings$8,272,00023
Delta Air Lines$7,700,00024
Air Canada$5,010,0007
Indigo Partners$4,575,00012
International Airlines Group$2,275,00011
Asiana Airlines$1,320,0003
Virgin Group$1,130,0003
Spirit Airlines$1,095,0008

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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Company sort iconCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount
Orbitz Worldwide, LLC.Expedia Groupmiscellaneous servicesaviation consumer protection violation2011$60,000
Orbitz Worldwide, LLCExpedia Groupmiscellaneous servicesaviation consumer protection violation2012$50,000
Orange Air, LLC aviation consumer protection violation2016$20,000
OpenSkies SAS aviation consumer protection violation2011$20,000
OneTravel.com aviation consumer protection violation2003$30,000
OneSky Network, LLC aviation consumer protection violation2007$50,000
Nuevo Mundo Travel Agency Inc. aviation consumer protection violation2010$30,000
Norwegian Air Shuttle aviation consumer protection violation2018$100,000
Northwest International Airways aviation consumer protection violation2000$20,000
Northwest Airlines, Inc.,Delta Air Linesairlinesaviation consumer protection violation2004$225,000
Northwest Airlines, Inc.Delta Air Linesairlinesaviation consumer protection violation2007$40,000
Northwest Airlines, Inc.Delta Air Linesairlinesaviation consumer protection violation2002$700,000
Northwest Airlines Inc.Delta Air Linesairlinesaviation consumer protection violation2001$25,000
North Vancouver Airlines, Ltd. aviation consumer protection violation2003$30,000
North American Airlines, Inc. aviation consumer protection violation2006$25,000
New Flight Solutions, Inc. d/b/a New Flight Charters aviation consumer protection violation2010$40,000
Native Air Charters, Inc. aviation consumer protection violation2002$30,000
National Leisure Group, Inc. aviation consumer protection violation2003$30,000
National Air Cargo Group, Inc., d/b/a National AirlinesNational Air Cargo Group Inc.freight and logisticsaviation consumer protection violation2010$20,000
My Travel North America aviation consumer protection violation2002$50,000
MSG Flight Operations, LLC aviation consumer protection violation2004$30,000
MN Airlines, LLC d/b/a Sun Country AirlinesSun Country Airlinesairlinesaviation consumer protection violation2010$40,000
MM&S Airways, LLC aviation consumer protection violation2004$20,000
MLT Vacations, Inc.Delta Air Linesairlinesaviation consumer protection violation2002$50,000
Midwest Express Airlines aviation consumer protection violation2001$12,500
Middle East Airlines Airliban aviation consumer protection violation2015$10,000
Miami International, Inc. aviation consumer protection violation2009$50,000
Miami Air International, Inc. aviation consumer protection violation2004$15,000
Mesaba Aviation, Inc.Delta Air Linesairlinesaviation consumer protection violation2011$125,000
Mesaba Airlines aviation consumer protection violation2009$75,000
Mesa Airlines, Inc., d/b/a go!Mesa Airairlinesaviation consumer protection violation2006$20,000
Mercy Flights, Inc. aviation consumer protection violation2010$30,000
Medjet Assistance, LLC aviation consumer protection violation2009$25,000
Mauiva, LLC aviation consumer protection violation2012$50,000
Malaysia Airline System BHd aviation consumer protection violation2012$30,000
Luxury Air Jets, Inc. aviation consumer protection violation2010$40,000
Lufthansa German AirlinesLufthansaairlinesaviation consumer protection violation2016$200,000
Lufthansa German AirlinesLufthansaairlinesaviation consumer protection violation2015$30,000
Lowestfare.com, LLCBooking Holdingsmiscellaneous servicesaviation consumer protection violation2011$50,000
Lowestfare.comBooking Holdingsmiscellaneous servicesaviation consumer protection violation2001$20,000
Lone Star Contract Air Cargo, Inc. aviation consumer protection violation2004$20,000
London Air Services Limited aviation consumer protection violation2003$60,000
Lloyd Aereo Boliviano, S.A. aviation consumer protection violation2007$10,000
Lion World Travel Ltd. d/b/a South African Airways Vacations aviation consumer protection violation2010$20,000
Liberty Travel Inc. aviation consumer protection violation2009$55,000
Liberty Travel aviation consumer protection violation2003$30,000
Legendary Journeys, Inc. aviation consumer protection violation2013$40,000
LBF Travel, Inc. aviation consumer protection violation2011$30,000
Laurus Travel, Inc. aviation consumer protection violation2013$26,000
LATAM Airlines Group S.A.LATAM Airlines Groupairlinesaviation consumer protection violation2023$1,000,000
LAN Airlines, S.A.LATAM Airlines Groupairlinesaviation consumer protection violation2011$50,000
LAN AirlinesLATAM Airlines Groupairlinesaviation consumer protection violation2007$30,000
Korean Airlines Co., Ltd.Hanjin Groupdiversifiedaviation consumer protection violation2013$60,000
Korean Air Lines Co., Ltd.Hanjin Groupdiversifiedaviation consumer protection violation2002$65,000
Kitty Hawk Aircargo aviation consumer protection violation2000$50,000
Kazar Construction Limited d/b/a Sifton Air aviation consumer protection violation2006$10,000
JTB USA, Inc. aviation consumer protection violation2013$60,000
JTB Corporation d/b/a JTB USA, Inc. aviation consumer protection violation2008$60,000
JSC Aeroflot aviation consumer protection violation2012$60,000
Jetstar Airways, Pty Limited aviation consumer protection violation2012$30,000
Jetstar Airways Pty Limited aviation consumer protection violation2009$30,000
JetBlue Airways, Ltd.JetBlue Airwaysairlinesaviation consumer protection violation2011$50,000
JetBlue Airways, Inc.JetBlue Airwaysairlinesaviation consumer protection violation2004$25,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2014$25,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2013$60,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2012$90,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2021$60,000
JetBlue Airways Corp.JetBlue Airwaysairlinesaviation consumer protection violation2010$600,000
JetBlue Airways Corp.JetBlue Airwaysairlinesaviation consumer protection violation2007$30,000
JetBlue AirwaysJetBlue Airwaysairlinesaviation consumer protection violation2016$40,000
JetBIue AirwaysJetBlue Airwaysairlinesaviation consumer protection violation2003$100,000
Jet Team Charters, LLC aviation consumer protection violation2010$30,000
Jet One Jets, Inc. aviation consumer protection violation2008$60,000
Jet Choice I, LLC aviation consumer protection violation2007$250,000
Jet Airways (India) Ltd. aviation consumer protection violation2013$10,000
Japan Airlines Company, Ltd.Japan Airlinesairlinesaviation consumer protection violation2002$65,000
Japan AirlinesJapan Airlinesairlinesaviation consumer protection violation2019$300,000
Israir Airlines and Tourism, Ltd. aviation consumer protection violation2006$55,000
Isair Airlines and Tourism Ltd. aviation consumer protection violation2007$18,000
International Jet Management GmbH aviation consumer protection violation2012$25,000
Inter Island Airways, Inc. aviation consumer protection violation2015$20,000
Insel Air International aviation consumer protection violation2010$20,000
Imperial Jets, Inc. aviation consumer protection violation2007$45,000
Imagine Tours & Travel, L.L.C. aviation consumer protection violation2012$30,000
IDM Corporate Aviation Services, LLC aviation consumer protection violation2007$120,000
Icelandair, Inc. aviation consumer protection violation2003$15,000
Icelandair Group, a/k/a Flugleidir, h.f.,d/b/a Icelandair aviation consumer protection violation2011$30,000
Icelandair Group aviation consumer protection violation2012$50,000
Icelandair Group aviation consumer protection violation2018$40,000
Iberia Lineas Aereas de Espana, S.A. (Iberia Airlines) aviation consumer protection violation2007$35,000
I-Jet Aviation, LLC aviation consumer protection violation2012$50,000
Hotwire, Inc.Expedia Groupmiscellaneous servicesaviation consumer protection violation2002$50,000
Holiday Airways Corporation d/b/a Holiday Air aviation consumer protection violation2009$50,000
Hobbit Travel, Inc. aviation consumer protection violation2003$40,000
Hipmunk, Inc. aviation consumer protection violation2013$30,000
Hawaiian Airlines, Inc.Hawaiian Holdingsairlinesaviation consumer protection violation2015$160,000
Hawaiian Airlines, Inc.Hawaiian Holdingsairlinesaviation consumer protection violation2009$50,000
Hawaiian Airlines, Inc.Hawaiian Holdingsairlinesaviation consumer protection violation2007$50,000
Hawaiian AirlinesHawaiian Holdingsairlinesaviation consumer protection violation2005$100,000
Hawaiian AirlinesHawaiian Holdingsairlinesaviation consumer protection violation2018$125,000
Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms, and Avalon WaterwaysGroup Voyagers Inc.miscellaneous servicesaviation consumer protection violation2007$70,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.