Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,370,500
Number of Records: 
541
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Continental$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summay page for that parent company.
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Companysort icon Parent Parent Major Industry Primary Offense Type Year Penalty Amount
LAN Airlines, S.A. LATAM Airlines Group airlines aviation consumer protection violation 2011 $50,000
Laurus Travel, Inc.   aviation consumer protection violation 2013 $26,000
LBF Travel, Inc.   aviation consumer protection violation 2011 $30,000
Legendary Journeys, Inc.   aviation consumer protection violation 2013 $40,000
Liberty Travel   aviation consumer protection violation 2003 $30,000
Liberty Travel Inc.   aviation consumer protection violation 2009 $55,000
Lion World Travel Ltd. d/b/a South African Airways Vacations   aviation consumer protection violation 2010 $20,000
Lloyd Aereo Boliviano, S.A.   aviation consumer protection violation 2007 $10,000
London Air Services Limited   aviation consumer protection violation 2003 $60,000
Lone Star Contract Air Cargo, Inc.   aviation consumer protection violation 2004 $20,000
Lowestfare.com Booking Holdings miscellaneous services aviation consumer protection violation 2001 $20,000
Lowestfare.com, LLC Booking Holdings miscellaneous services aviation consumer protection violation 2011 $50,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2016 $200,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2015 $30,000
Luxury Air Jets, Inc.   aviation consumer protection violation 2010 $40,000
Malaysia Airline System BHd   aviation consumer protection violation 2012 $30,000
Mauiva, LLC   aviation consumer protection violation 2012 $50,000
Medjet Assistance, LLC   aviation consumer protection violation 2009 $25,000
Mercy Flights, Inc.   aviation consumer protection violation 2010 $30,000
Mesa Airlines, Inc., d/b/a go! Mesa Air airlines aviation consumer protection violation 2006 $20,000
Mesaba Airlines   aviation consumer protection violation 2009 $75,000
Mesaba Aviation, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $125,000
Miami Air International, Inc.   aviation consumer protection violation 2004 $15,000
Miami International, Inc.   aviation consumer protection violation 2009 $50,000
Middle East Airlines Airliban   aviation consumer protection violation 2015 $10,000
Midwest Express Airlines   aviation consumer protection violation 2001 $12,500
MLT Vacations, Inc. Delta Air Lines airlines aviation consumer protection violation 2002 $50,000
MM&S Airways, LLC   aviation consumer protection violation 2004 $20,000
MN Airlines, LLC d/b/a Sun Country Airlines   aviation consumer protection violation 2010 $40,000
MSG Flight Operations, LLC   aviation consumer protection violation 2004 $30,000
My Travel North America   aviation consumer protection violation 2002 $50,000
National Air Cargo Group, Inc., d/b/a National Airlines   aviation consumer protection violation 2010 $20,000
National Leisure Group, Inc.   aviation consumer protection violation 2003 $30,000
Native Air Charters, Inc.   aviation consumer protection violation 2002 $30,000
New Flight Solutions, Inc. d/b/a New Flight Charters   aviation consumer protection violation 2010 $40,000
North American Airlines, Inc.   aviation consumer protection violation 2006 $25,000
North Vancouver Airlines, Ltd.   aviation consumer protection violation 2003 $30,000
Northwest Airlines Inc. Delta Air Lines airlines aviation consumer protection violation 2001 $25,000
Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $40,000
Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2002 $700,000
Northwest Airlines, Inc., Delta Air Lines airlines aviation consumer protection violation 2004 $225,000,000
Northwest International Airways   aviation consumer protection violation 2000 $20,000
Norwegian Air Shuttle   aviation consumer protection violation 2018 $100,000
Nuevo Mundo Travel Agency Inc.   aviation consumer protection violation 2010 $30,000
OneSky Network, LLC   aviation consumer protection violation 2007 $50,000
OneTravel.com   aviation consumer protection violation 2003 $30,000
OpenSkies SAS   aviation consumer protection violation 2011 $20,000
Orange Air, LLC   aviation consumer protection violation 2016 $20,000
Orbitz Worldwide, LLC Liberty Expedia miscellaneous services aviation consumer protection violation 2012 $50,000
Orbitz Worldwide, LLC. Liberty Expedia miscellaneous services aviation consumer protection violation 2011 $60,000
Pacific Coastal Airlines, Ltd.   aviation consumer protection violation 2002 $10,000
Pacific Delight Tours, Inc.   aviation consumer protection violation 2008 $20,000
Pacific For Less, Inc.   aviation consumer protection violation 2012 $20,000
Pacific Holidays, Inc.   aviation consumer protection violation 2010 $30,000
Pakistan International Airlines Corporation   aviation consumer protection violation 2012 $150,000
Paradigm Jet Management, Inc.   aviation consumer protection violation 2017 $30,000
Paragon Air, Inc.   aviation consumer protection violation 2009 $25,000
Pascan Aviation, Inc.   aviation consumer protection violation 2009 $20,000
Peninsula Airways, Inc.   aviation consumer protection violation 2018 $20,000
People Express Airlines, Inc.   aviation consumer protection violation 2012 $10,000
Philippine Airlines, Inc   aviation consumer protection violation 2016 $20,000
Philippine Airlines, Inc.   aviation consumer protection violation 2012 $80,000
Pilatus PC Centre Canada, Inc.   aviation consumer protection violation 2012 $20,000
Pinnacle Airlines, Inc.   aviation consumer protection violation 2010 $10,000
Platinum Jet Management, LLC   aviation consumer protection violation 2006 $150,000
Polskie Linie Lotnicze LOT S.A.   aviation consumer protection violation 2012 $60,000
Porter Airlines, Inc.   aviation consumer protection violation 2016 $40,000
Porter Escapes, Inc.   aviation consumer protection violation 2016 $10,000
Premier Aircraft Management, Inc.   aviation consumer protection violation 2004 $175,000
President Air Charter   aviation consumer protection violation 2010 $20,000
Prestige Cruise Holdings, Inc. Norwegian Cruise Line entertainment aviation consumer protection violation 2010 $75,000
Primaris Airlines, Inc.   aviation consumer protection violation 2008 $80,000
PrimeSport, Inc.   aviation consumer protection violation 2013 $60,000
Principal Air Services, LLC   aviation consumer protection violation 2006 $400,000
Private Air, Inc.   aviation consumer protection violation 2012 $25,000
Private Jet Services Group, Inc.   aviation consumer protection violation 2007 $55,000
Professional Airways, LLC   aviation consumer protection violation 2004 $20,000
PT Airfast Indonesia   aviation consumer protection violation 2000 $30,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2014 $90,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $100,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $40,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2018 $125,000
Qatar Airways Q.C.S.C.   aviation consumer protection violation 2016 $185,000
R & M Aviation, Inc   aviation consumer protection violation 2010 $60,000
Raj Travel, Incorporated   aviation consumer protection violation 2013 $10,000
Red Apple Aviation, Inc.   aviation consumer protection violation 2004 $60,000
Republic Airline, Inc. Republic Airways Holdings airlines aviation consumer protection violation 2010 $30,000
Ritetime Aviation & Travel Services, Inc.   aviation consumer protection violation 2006 $110,000
Ritz Tours, Inc.   aviation consumer protection violation 2008 $55,000
Royal Jordanian Airlines   aviation consumer protection violation 2016 $35,000
Royal Jordanian Airlines   aviation consumer protection violation 2012 $70,000
Ryan International Airlines, Inc.   aviation consumer protection violation 2007 $20,000
Ryan International Airlines, Inc.   aviation consumer protection violation 2003 $60,000
Ryan International Airlines, Inc.   aviation consumer protection violation 2003 $400,000
Santa Barbara Airlines   aviation consumer protection violation 2012 $80,000
SatoTravel, Inc.   aviation consumer protection violation 2004 $75,000
Saudi Arabia Airlines   aviation consumer protection violation 2014 $50,000
Scandinavian Airline System Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2018 $200,000
Scandinavian Airlines System (SAS) Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2005 $25,000
Sceptre Tours, Inc.   aviation consumer protection violation 2010 $30,000
Scott Air LLC d/b/a Island Air Express   aviation consumer protection violation 2012 $20,000
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