Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,370,500
Number of Records: 
541
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Continental$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summay page for that parent company.
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Companysort icon Parent Parent Major Industry Primary Offense Type Year Penalty Amount
Scott Air LLC d/b/a Island Air Express   aviation consumer protection violation 2012 $20,000
Scott Aviation, Inc.   aviation consumer protection violation 2004 $65,000
SeaPort Airlines, Inc.   aviation consumer protection violation 2016 $30,000
Seaport Airlines, Inc.   aviation consumer protection violation 2017 $40,000
Shuttle America Corporation   aviation consumer protection violation 2013 $10,000
Silver Airways LLC   aviation consumer protection violation 2016 $25,000
Simmons Air, Inc.   aviation consumer protection violation 2006 $15,000
Site59.com, Incorporated   aviation consumer protection violation 2002 $40,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2014 $100,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2013 $500,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2002 $100,000
Sky Lease I, Inc.   aviation consumer protection violation 2019 $45,000
Skyscanner Limited   aviation consumer protection violation 2014 $40,000
Skyservice Airlines Inc.   aviation consumer protection violation 2006 $100,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2011 $40,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2006 $25,000
smarTours, Inc.   aviation consumer protection violation 2009 $40,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2016 $200,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2005 $29,500
Solar Tours, Inc.   aviation consumer protection violation 2012 $30,000
South African Airways PTY Limited   aviation consumer protection violation 2011 $55,000
Southeast Airlines, Inc.   aviation consumer protection violation 2006 $500,000
Southern Caribbean Air, Inc.   aviation consumer protection violation 2005 $20,000
Southern Sky Air & Tours, LLC d/b/a Myrtle Beach Direct Air & Tours   aviation consumer protection violation 2010 $35,000
Southwest Airlines Southwest Airlines airlines aviation consumer protection violation 2018 $50,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2016 $40,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2015 $1,600,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $200,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $150,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2011 $50,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2014 $200,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2003 $500,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2015 $100,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2012 $100,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2011 $50,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2009 $375,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2008 $40,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2003 $20,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2017 $60,000
SriLankan Airlines Limited   aviation consumer protection violation 2015 $20,000
St. Barth Commuter, SARL   aviation consumer protection violation 2005 $50,000
STA Travel, Inc.   aviation consumer protection violation 2013 $40,000
Starquest Expeditions, Inc.   aviation consumer protection violation 2005 $20,000
STI Travel, LLC   aviation consumer protection violation 2012 $20,000
Swain Australia Tours   aviation consumer protection violation 2001 $5,000
Swift Air, LLC   aviation consumer protection violation 2011 $100,000
Swift Jet, Inc.   aviation consumer protection violation 2012 $10,000
TACA International Airlines, S.A.   aviation consumer protection violation 2011 $55,000
TACA International Airlines, S.A.   aviation consumer protection violation 2006 $50,000
TAM Linhas Aereas, S.A.   aviation consumer protection violation 2010 $5,000
TAME Linea Aerea del Ecuador   aviation consumer protection violation 2018 $130,000
TAP Portugal   aviation consumer protection violation 2009 $10,000
TAP Portugal   aviation consumer protection violation 2017 $50,000
Tatonduk Outfitters Limited d/b/a Everts Air Alaska and Everts Air Cargo   aviation consumer protection violation 2004 $40,000
TEM Enterprises dba Xtra Airways   aviation consumer protection violation 2012 $300,000
TFI Tours International, Ltd.   aviation consumer protection violation 2004 $40,000
Thai Airways International Public Company Limited   aviation consumer protection violation 2011 $70,000
Thai Airways International Public Company Ltd.   aviation consumer protection violation 2008 $15,000
The COMM Group, Inc. and Cheap Caribbean, Inc.   aviation consumer protection violation 2010 $65,000
The Craig Evan Corporation d/b/a Flightexec   aviation consumer protection violation 2011 $10,000
Tour Beyond, Inc., d/b/a China Spree Travel   aviation consumer protection violation 2011 $35,000
Tradewind Aviation, LLC.   aviation consumer protection violation 2005 $40,000
Trafalgar Tours West, Inc., d/b/a Trafalgar Tours   aviation consumer protection violation 2007 $85,000
Traffic Management Corporation and Contract Cargo Airlines, Inc.   aviation consumer protection violation 2004 $100,000
Trans States Airlines Trans States Holdings airlines aviation consumer protection violation 2000 $40,000
Trans World Airlines, Inc. American Airlines airlines aviation consumer protection violation 2003 $200,000
Transmeridian Airlines, Inc.   aviation consumer protection violation 2004 $80,000
Travel Today, Inc.   aviation consumer protection violation 2012 $10,000
Travelocity.com LP Liberty Expedia miscellaneous services aviation consumer protection violation 2012 $180,000
Travelocity.com, L.P. Liberty Expedia miscellaneous services aviation consumer protection violation 2002 $50,000
Travelzoo Inc. Travelzoo Inc. miscellaneous services aviation consumer protection violation 2012 $50,000
Trinity Air Ambulance International LLC   aviation consumer protection violation 2011 $30,000
Trip Advisor, LLC   aviation consumer protection violation 2012 $80,000
TRIP.com Inc.   aviation consumer protection violation 2001 $17,000
Turismo Tony Perez   aviation consumer protection violation 2009 $40,000
Turkish Airlines   aviation consumer protection violation 2014 $300,000
Twin Air Calypso Limited, Inc.   aviation consumer protection violation 2012 $70,000
Twin Town Leasing Company d/b/a Twin Air   aviation consumer protection violation 2005 $20,000
Ultimate Fares   aviation consumer protection violation 2009 $600,000
Unique Vacations, Inc.   aviation consumer protection violation 2010 $200,000
Unister USA, LLC   aviation consumer protection violation 2012 $30,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2013 $130,000
United Air Lines, Inc. United Continental airlines discriminatory practices 2011 $60,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2011 $20,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2010 $12,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2010 $30,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2009 $80,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2005 $30,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2003 $1,100,000
United Airlines United Continental airlines aviation consumer protection violation 2006 $75,000
United Airlines United Continental airlines aviation consumer protection violation 2000 $50,000
United Airlines, Inc United Continental airlines aviation consumer protection violation 2009 $75,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2016 $35,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2016 $750,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2016 $2,000,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2013 $1,100,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2013 $350,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2017 $80,000
Univair Aviation   aviation consumer protection violation 2009 $15,000
Uniworld River Cruises, Inc.   aviation consumer protection violation 2007 $50,000
US Airways Inc. American Airlines airlines aviation consumer protection violation 2001 $25,000
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