Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$285,907,500
Number of Records: 
549
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,475,00024
American Airlines$9,075,00027
United Airlines Holdings$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
Spirit Airlines$1,095,0008
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Companysort icon Parent Parent Major Industry Primary Offense Type Year Penalty Amount
St. Barth Commuter, SARL   aviation consumer protection violation 2005 $50,000
SriLankan Airlines Limited   aviation consumer protection violation 2015 $20,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2015 $100,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2012 $100,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2011 $50,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2009 $375,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2008 $40,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2003 $20,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2017 $60,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2020 $350,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2014 $200,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2003 $500,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2016 $40,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2015 $1,600,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $200,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $150,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2011 $50,000
Southwest Airlines Southwest Airlines airlines aviation consumer protection violation 2018 $50,000
Southern Sky Air & Tours, LLC d/b/a Myrtle Beach Direct Air & Tours   aviation consumer protection violation 2010 $35,000
Southern Caribbean Air, Inc.   aviation consumer protection violation 2005 $20,000
Southeast Airlines, Inc.   aviation consumer protection violation 2006 $500,000
South African Airways PTY Limited   aviation consumer protection violation 2011 $55,000
Solar Tours, Inc.   aviation consumer protection violation 2012 $30,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2016 $200,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2005 $29,500
smarTours, Inc.   aviation consumer protection violation 2009 $40,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2011 $40,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2006 $25,000
Skyservice Airlines Inc.   aviation consumer protection violation 2006 $100,000
Skyscanner Limited   aviation consumer protection violation 2014 $40,000
Sky Lease I, Inc.   aviation consumer protection violation 2019 $45,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2014 $100,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2013 $500,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2002 $100,000
Site59.com, Incorporated   aviation consumer protection violation 2002 $40,000
Simmons Air, Inc.   aviation consumer protection violation 2006 $15,000
Silver Airways LLC Silver Airways LLC airlines aviation consumer protection violation 2016 $25,000
Shuttle America Corporation   aviation consumer protection violation 2013 $10,000
SeaPort Airlines, Inc.   aviation consumer protection violation 2016 $30,000
Seaport Airlines, Inc.   aviation consumer protection violation 2017 $40,000
Scott Aviation, Inc.   aviation consumer protection violation 2004 $65,000
Scott Air LLC d/b/a Island Air Express   aviation consumer protection violation 2012 $20,000
Sceptre Tours, Inc.   aviation consumer protection violation 2010 $30,000
Scandinavian Airlines System (SAS) Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2005 $25,000
Scandinavian Airline System Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2018 $200,000
Saudi Arabia Airlines   aviation consumer protection violation 2014 $50,000
SatoTravel, Inc.   aviation consumer protection violation 2004 $75,000
Santa Barbara Airlines   aviation consumer protection violation 2012 $80,000
Ryan International Airlines, Inc.   aviation consumer protection violation 2007 $20,000
Ryan International Airlines, Inc.   aviation consumer protection violation 2003 $60,000
Ryan International Airlines, Inc.   aviation consumer protection violation 2003 $400,000
Royal Jordanian Airlines   aviation consumer protection violation 2016 $35,000
Royal Jordanian Airlines   aviation consumer protection violation 2012 $70,000
Ritz Tours, Inc.   aviation consumer protection violation 2008 $55,000
Ritetime Aviation & Travel Services, Inc.   aviation consumer protection violation 2006 $110,000
Republic Airline, Inc. Republic Airways Holdings airlines aviation consumer protection violation 2010 $30,000
Red Apple Aviation, Inc.   aviation consumer protection violation 2004 $60,000
Raj Travel, Incorporated   aviation consumer protection violation 2013 $10,000
R & M Aviation, Inc   aviation consumer protection violation 2010 $60,000
Qatar Airways Q.C.S.C.   aviation consumer protection violation 2016 $185,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2014 $90,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $100,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $40,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2018 $125,000
PT Airfast Indonesia   aviation consumer protection violation 2000 $30,000
Professional Airways, LLC   aviation consumer protection violation 2004 $20,000
Private Jet Services Group, Inc.   aviation consumer protection violation 2007 $55,000
Private Air, Inc.   aviation consumer protection violation 2012 $25,000
Principal Air Services, LLC   aviation consumer protection violation 2006 $400,000
PrimeSport, Inc.   aviation consumer protection violation 2013 $60,000
Primaris Airlines, Inc.   aviation consumer protection violation 2008 $80,000
Prestige Cruise Holdings, Inc. Norwegian Cruise Line entertainment aviation consumer protection violation 2010 $75,000
President Air Charter   aviation consumer protection violation 2010 $20,000
Premier Aircraft Management, Inc.   aviation consumer protection violation 2004 $175,000
Porter Escapes, Inc.   aviation consumer protection violation 2016 $10,000
Porter Airlines, Inc.   aviation consumer protection violation 2016 $40,000
Polskie Linie Lotnicze LOT S.A.   aviation consumer protection violation 2012 $60,000
Platinum Jet Management, LLC   aviation consumer protection violation 2006 $150,000
Pinnacle Airlines, Inc.   aviation consumer protection violation 2010 $10,000
Pilatus PC Centre Canada, Inc.   aviation consumer protection violation 2012 $20,000
Philippine Airlines, Inc.   aviation consumer protection violation 2012 $80,000
Philippine Airlines, Inc   aviation consumer protection violation 2016 $20,000
People Express Airlines, Inc.   aviation consumer protection violation 2012 $10,000
Peninsula Airways, Inc.   aviation consumer protection violation 2018 $20,000
Pascan Aviation, Inc.   aviation consumer protection violation 2009 $20,000
Paragon Air, Inc.   aviation consumer protection violation 2009 $25,000
Paradigm Jet Management, Inc.   aviation consumer protection violation 2017 $30,000
Pakistan International Airlines Corporation   aviation consumer protection violation 2012 $150,000
Pacific Holidays, Inc.   aviation consumer protection violation 2010 $30,000
Pacific For Less, Inc.   aviation consumer protection violation 2012 $20,000
Pacific Delight Tours, Inc.   aviation consumer protection violation 2008 $20,000
Pacific Coastal Airlines, Ltd.   aviation consumer protection violation 2002 $10,000
Orbitz Worldwide, LLC. Expedia Group miscellaneous services aviation consumer protection violation 2011 $60,000
Orbitz Worldwide, LLC Expedia Group miscellaneous services aviation consumer protection violation 2012 $50,000
Orange Air, LLC   aviation consumer protection violation 2016 $20,000
OpenSkies SAS   aviation consumer protection violation 2011 $20,000
OneTravel.com   aviation consumer protection violation 2003 $30,000
OneSky Network, LLC   aviation consumer protection violation 2007 $50,000
Nuevo Mundo Travel Agency Inc.   aviation consumer protection violation 2010 $30,000
Norwegian Air Shuttle   aviation consumer protection violation 2018 $100,000
Northwest International Airways   aviation consumer protection violation 2000 $20,000
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