Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,740,500
Number of Records: 
544
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Airlines Holdings$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parent Parent Major Industrysort icon Primary Offense Type Year Penalty Amount
Air Canada Air Canada airlines aviation consumer protection violation 2011 $50,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2011 $20,000
Atlantic Southeast Airlines SkyWest airlines aviation consumer protection violation 2011 $200,000
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2011 $80,000
Deutsche Lufthansa AG Lufthansa airlines aviation consumer protection violation 2011 $50,000
Continental Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2011 $120,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2011 $120,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2011 $30,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2011 $50,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $2,000,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2011 $40,000
Mesaba Aviation, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $125,000
JetBlue Airways Corp. JetBlue Airways airlines aviation consumer protection violation 2010 $600,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2010 $50,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $100,000
EL Al Israel Airlines El Al Israel Airline airlines aviation consumer protection violation 2010 $30,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2010 $12,000
Republic Airline, Inc. Republic Airways Holdings airlines aviation consumer protection violation 2010 $30,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2010 $500,000
Comair, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $275,000
Delta Air Lines, Inc. and Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $80,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2010 $20,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $40,000
Continental Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2010 $100,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2010 $40,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2010 $30,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2009 $140,000
Continental Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2009 $50,000
ExpressJet Airlines, Inc. SkyWest airlines aviation consumer protection violation 2009 $50,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2009 $375,000
United Airlines, Inc United Airlines Holdings airlines aviation consumer protection violation 2009 $75,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2009 $50,000
Continental Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2009 $75,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2009 $70,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2009 $375,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2009 $80,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2009 $40,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2008 $40,000
Allegiant Air, LLC Allegiant Air airlines aviation consumer protection violation 2008 $50,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2008 $45,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2008 $25,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2008 $50,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2008 $100,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $115,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2007 $50,000
JetBlue Airways Corp. JetBlue Airways airlines aviation consumer protection violation 2007 $30,000
Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $40,000
LAN Airlines LATAM Airlines Group airlines aviation consumer protection violation 2007 $30,000
Comair, Inc., d/b/a Delta Connection Delta Air Lines airlines aviation consumer protection violation 2007 $75,000
Air Canada Air Canada airlines aviation consumer protection violation 2007 $10,000
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2006 $29,500
United Airlines United Airlines Holdings airlines aviation consumer protection violation 2006 $75,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2006 $150,000
Mesa Airlines, Inc., d/b/a go! Mesa Air airlines aviation consumer protection violation 2006 $20,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2006 $50,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2006 $25,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2005 $100,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2005 $30,000
El AI Israel Airlines, Ltd. El Al Israel Airline airlines aviation consumer protection violation 2005 $20,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2005 $29,500
Scandinavian Airlines System (SAS) Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2005 $25,000
Alaska Airlines, Inc., and Horizon Air, Inc. Alaska Air airlines aviation consumer protection violation 2004 $30,000
America West Airlines American Airlines airlines aviation consumer protection violation 2004 $850,000
Northwest Airlines, Inc., Delta Air Lines airlines aviation consumer protection violation 2004 $225,000,000
JetBlue Airways, Inc. JetBlue Airways airlines aviation consumer protection violation 2004 $25,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2003 $20,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2003 $1,100,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2003 $1,350,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2003 $125,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2003 $30,000
America West Airlines American Airlines airlines aviation consumer protection violation 2003 $150,000
JetBIue Airways JetBlue Airways airlines aviation consumer protection violation 2003 $100,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2003 $500,000
America West Airlines American Airlines airlines aviation consumer protection violation 2003 $20,000
Trans World Airlines, Inc. American Airlines airlines aviation consumer protection violation 2003 $200,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2003 $40,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2003 $550,000
American Airlines American Airlines airlines aviation consumer protection violation 2003 $1,200,000
MLT Vacations, Inc. Delta Air Lines airlines aviation consumer protection violation 2002 $50,000
All Nippon Airways Co., Ltd. All Nippon Airways (ANA) airlines aviation consumer protection violation 2002 $10,000
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2002 $25,000
Japan Airlines Company, Ltd. Japan Airlines airlines aviation consumer protection violation 2002 $65,000
Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2002 $700,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $90,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2017 $60,000
United Airlines United Airlines Holdings airlines aviation consumer protection violation 2000 $50,000
Continental Airlines United Airlines Holdings airlines aviation consumer protection violation 2000 $50,000
Trans States Airlines Trans States Holdings airlines aviation consumer protection violation 2000 $40,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2001 $25,000
US Airways Inc. American Airlines airlines aviation consumer protection violation 2001 $25,000
Northwest Airlines Inc. Delta Air Lines airlines aviation consumer protection violation 2001 $25,000
Atlantic Southeast Airlines SkyWest airlines aviation consumer protection violation 2001 $5,000
Alaska Airlines Alaska Air airlines aviation consumer protection violation 2001 $7,500
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2017 $120,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2017 $80,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $200,000
American Airlines, Inc. American Airlines airlines aviation consumer protection violation 2017 $250,000
Allegiant Air Allegiant Air airlines aviation consumer protection violation 2018 $35,000
Southwest Airlines Southwest Airlines airlines aviation consumer protection violation 2018 $50,000
Allegiant Air LLC Allegiant Air airlines aviation consumer protection violation 2018 $250,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2018 $125,000
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