Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$285,037,500
Number of Records: 
546
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,475,00024
American Airlines$9,075,00027
United Airlines Holdings$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parent Parent Major Industrysort icon Primary Offense Type Year Penalty Amount
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2014 $100,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2013 $500,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2002 $100,000
Frontier Airlines Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2016 $60,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2013 $80,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2012 $50,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2011 $40,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2004 $30,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2004 $35,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2003 $100,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $40,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $400,000
Frontier Airlines Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $1,500,000
Frontier Airlines Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $40,000
Carlson Wagonlit Travel, Inc. Carlson miscellaneous services aviation consumer protection violation 2013 $125,000
Travelzoo Inc. Travelzoo Inc. miscellaneous services aviation consumer protection violation 2012 $50,000
Orbitz Worldwide, LLC Expedia Group miscellaneous services aviation consumer protection violation 2012 $50,000
Travelocity.com LP Expedia Group miscellaneous services aviation consumer protection violation 2012 $180,000
Orbitz Worldwide, LLC. Expedia Group miscellaneous services aviation consumer protection violation 2011 $60,000
Lowestfare.com, LLC Booking Holdings miscellaneous services aviation consumer protection violation 2011 $50,000
Expedia, Inc. Expedia Group miscellaneous services aviation consumer protection violation 2011 $29,000
Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms, and Avalon Waterways Group Voyagers Inc. miscellaneous services aviation consumer protection violation 2007 $70,000
Hotwire, Inc. Expedia Group miscellaneous services aviation consumer protection violation 2002 $50,000
Travelocity.com, L.P. Expedia Group miscellaneous services aviation consumer protection violation 2002 $50,000
Lowestfare.com Booking Holdings miscellaneous services aviation consumer protection violation 2001 $20,000
Expedia Inc. Expedia Group miscellaneous services aviation consumer protection violation 2001 $20,000
USA Jet Airlines, Inc. Roadrunner Transportation Systems freight and logistics aviation consumer protection violation 2006 $35,000
Prestige Cruise Holdings, Inc. Norwegian Cruise Line entertainment aviation consumer protection violation 2010 $75,000
Grand Casinos, Inc. Caesars Entertainment Corp. entertainment aviation consumer protection violation 2005 $60,000
Korean Airlines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2013 $60,000
Virgin Atlantic Airways, Ltd. Virgin Group diversified aviation consumer protection violation 2011 $50,000
Korean Air Lines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2002 $65,000
Virgin Atlantic Airways Limited Virgin Group diversified aviation consumer protection violation 2017 $30,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $65,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $1,600,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2016 $40,000
JetBlue Airways JetBlue Airways airlines aviation consumer protection violation 2016 $40,000
Air Canada Air Canada airlines aviation consumer protection violation 2016 $225,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2016 $40,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $45,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2016 $40,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2016 $35,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $150,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2016 $200,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2016 $200,000
Compass Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2016 $70,000
GoJet Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2016 $40,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $40,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2016 $750,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2016 $2,000,000
American Airlines American Airlines airlines aviation consumer protection violation 2015 $20,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2015 $100,000
Great Lakes Aviation, Ltd. Great Lakes Aviation airlines aviation consumer protection violation 2015 $40,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2015 $160,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2015 $30,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2015 $1,600,000
Air Canada rouge Air Canada airlines aviation consumer protection violation 2014 $90,000
Cathay Pacific Airways Limited Cathay Pacific Airways airlines aviation consumer protection violation 2014 $260,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2014 $100,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2014 $150,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2014 $200,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2014 $225,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2014 $25,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2014 $90,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $60,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $60,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2013 $30,000
GoJet Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2013 $10,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2013 $1,200,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $1,100,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $150,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $350,000
Avianca Avianca Holdings airlines aviation consumer protection violation 2013 $100,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $200,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2013 $200,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2013 $40,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2013 $60,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2013 $750,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2013 $100,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $150,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $130,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2012 $55,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $100,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2012 $250,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2012 $90,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2012 $100,000
Atlantic Southeast Airlines, Inc. SkyWest airlines aviation consumer protection violation 2012 $25,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $40,000
Allegiant Air, LLC Allegiant Air airlines aviation consumer protection violation 2012 $100,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2012 $100,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2012 $60,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2011 $40,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2011 $50,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2011 $900,000
United Air Lines, Inc. United Airlines Holdings airlines discriminatory practices (non-employment) 2011 $60,000
LAN Airlines, S.A. LATAM Airlines Group airlines aviation consumer protection violation 2011 $50,000
JetBlue Airways, Ltd. JetBlue Airways airlines aviation consumer protection violation 2011 $50,000
Air Canada Air Canada airlines aviation consumer protection violation 2011 $50,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2011 $20,000
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