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Violation Tracker Agency Summary Page

Agency Name: Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: $225,902,500
Number of Records: 578
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Southwest Airlines$143,670,00016
American Airlines$13,175,00028
United Airlines Holdings$8,272,00023
Delta Air Lines$7,700,00024
Air Canada$5,010,0007
Indigo Partners$4,575,00012
International Airlines Group$2,275,00011
Asiana Airlines$1,320,0003
Virgin Group$1,130,0003
Spirit Airlines$1,095,0008

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent Parent sort iconCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount
Lufthansa German AirlinesLufthansaairlinesaviation consumer protection violation2015$30,000
Deutsche Lufthansa AGLufthansaairlinesaviation consumer protection violation2011$50,000
Deutsche Lufthansa AGLufthansaairlinesaviation consumer protection violation2019$50,000
Mesa Airlines, Inc., d/b/a go!Mesa Airairlinesaviation consumer protection violation2006$20,000
National Air Cargo Group, Inc., d/b/a National AirlinesNational Air Cargo Group Inc.freight and logisticsaviation consumer protection violation2010$20,000
Prestige Cruise Holdings, Inc.Norwegian Cruise Lineentertainmentaviation consumer protection violation2010$75,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2014$90,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2012$100,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2012$40,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2018$125,000
Republic Airline, Inc.Republic Airways Holdingsairlinesaviation consumer protection violation2010$30,000
USA Jet Airlines, Inc.Roadrunner Transportation Systemsfreight and logisticsaviation consumer protection violation2006$35,000
Scandinavian Airlines System (SAS)Scandinavian Airlines System (SAS)airlinesaviation consumer protection violation2005$25,000
Scandinavian Airline SystemScandinavian Airlines System (SAS)airlinesaviation consumer protection violation2018$200,000
Scandinavian Airlines SystemScandinavian Airlines System (SAS)airlinesaviation consumer protection violation2023$750,000
Silver Airways LLCSilver Airways LLCairlinesaviation consumer protection violation2016$25,000
Silver Airways, LLCSilver Airways LLCairlinesaviation consumer protection violation2022$25,000
Atlantic Southeast Airlines, Inc.SkyWestairlinesaviation consumer protection violation2012$25,000
SkyWest Airlines, Inc.SkyWestairlinesaviation consumer protection violation2011$40,000
Atlantic Southeast AirlinesSkyWestairlinesaviation consumer protection violation2011$200,000
SkyWest Airlines, Inc.SkyWestairlinesaviation consumer protection violation2006$25,000
Atlantic Southeast AirlinesSkyWestairlinesaviation consumer protection violation2001$5,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2016$40,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2015$1,600,000
Southwest Airlines, Co.Southwest Airlinesairlinesaviation consumer protection violation2014$200,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2013$200,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2013$100,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2013$150,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2012$60,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2011$30,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2011$50,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2010$500,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2010$20,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2008$45,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2003$125,000
Southwest Airlines, Co.Southwest Airlinesairlinesaviation consumer protection violation2003$500,000
Southwest AirlinesSouthwest Airlinesairlinesaviation consumer protection violation2018$50,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2023$140,000,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2015$100,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2012$100,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2011$50,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2009$375,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2008$40,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2003$20,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2017$60,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2020$350,000
MN Airlines, LLC d/b/a Sun Country AirlinesSun Country Airlinesairlinesaviation consumer protection violation2010$40,000
Compass Airlines, LLCTrans States Holdingsairlinesaviation consumer protection violation2016$70,000
GoJet Airlines, LLCTrans States Holdingsairlinesaviation consumer protection violation2016$40,000
GoJet Airlines, LLCTrans States Holdingsairlinesaviation consumer protection violation2013$10,000
Trans States AirlinesTrans States Holdingsairlinesaviation consumer protection violation2000$40,000
Travelzoo Inc.Travelzoo Inc.miscellaneous servicesaviation consumer protection violation2012$50,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$35,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$750,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$2,000,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$1,100,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$350,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$130,000
United Air Lines, Inc.United Airlines Holdingsairlinesdiscriminatory practices (non-employment)2011$60,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2011$20,000
Continental Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2011$120,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2010$12,000
Continental Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2010$100,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2010$30,000
Continental Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2009$50,000
United Airlines, IncUnited Airlines Holdingsairlinesaviation consumer protection violation2009$75,000
Continental Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2009$75,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2009$80,000
United AirlinesUnited Airlines Holdingsairlinesaviation consumer protection violation2006$75,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2005$30,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2003$1,100,000
United AirlinesUnited Airlines Holdingsairlinesaviation consumer protection violation2000$50,000
Continental AirlinesUnited Airlines Holdingsairlinesaviation consumer protection violation2000$50,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2017$80,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2021$1,900,000
Virgin Atlantic Airways, Ltd.Virgin Groupdiversifiedaviation consumer protection violation2011$50,000
Virgin Atlantic Airways LimitedVirgin Groupdiversifiedaviation consumer protection violation2017$30,000
Virgin Atlantic Airways LimitedVirgin Groupdiversifiedaviation consumer protection violation2023$1,050,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.