Violation Tracker Agency Summary Page
Agency Name:
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000:
$286,607,500
Number of Records:
551
Note:
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
| Top 10 Parent Companies | Total Penalty $ | Number of Records |
|---|---|---|
| Delta Air Lines | $232,475,000 | 24 |
| American Airlines | $9,075,000 | 27 |
| United Airlines Holdings | $6,372,000 | 22 |
| Southwest Airlines | $3,670,000 | 15 |
| Indigo Partners | $2,375,000 | 11 |
| Spirit Airlines | $1,095,000 | 8 |
| JetBlue Airways | $1,020,000 | 9 |
| International Airlines Group | $1,020,000 | 8 |
| Alaska Air | $777,500 | 13 |
| Ingles Markets | $700,000 | 3 |
Individual Penalty Records:
Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
| Company | Parent | Parent Major Industry | Primary Offense Type |
Year |
Penalty Amount |
|---|---|---|---|---|---|
| Ethiopian Airlines Enterprise | aviation consumer protection violation | 2011 | $50,000 | ||
| Air Charters, Inc., d/b/a Air Flamenco | aviation consumer protection violation | 2011 | $30,000 | ||
| Aviation Advantage, Inc. | aviation consumer protection violation | 2011 | $150,000 | ||
| Swift Air, LLC | aviation consumer protection violation | 2011 | $100,000 | ||
| Air Canada | Air Canada | airlines | aviation consumer protection violation | 2011 | $50,000 |
| United Air Lines, Inc. | United Airlines Holdings | airlines | aviation consumer protection violation | 2011 | $20,000 |
| Atlantic Southeast Airlines | SkyWest | airlines | aviation consumer protection violation | 2011 | $200,000 |
| Apple Vacations | aviation consumer protection violation | 2011 | $50,000 | ||
| Globester, LLC | aviation consumer protection violation | 2011 | $40,000 | ||
| LBF Travel, Inc. | aviation consumer protection violation | 2011 | $30,000 | ||
| China Airlines, Ltd. | China Airlines | airlines | aviation consumer protection violation | 2011 | $80,000 |
| Cameron Air Services, Inc. | aviation consumer protection violation | 2011 | $20,000 | ||
| Deutsche Lufthansa AG | Lufthansa | airlines | aviation consumer protection violation | 2011 | $50,000 |
| Frontier Airlines, Inc. | Indigo Partners | private equity (including portfolio companies) | aviation consumer protection violation | 2011 | $40,000 |
| TACA International Airlines, S.A. | aviation consumer protection violation | 2011 | $55,000 | ||
| Continental Airlines, Inc. | United Airlines Holdings | airlines | aviation consumer protection violation | 2011 | $120,000 |
| Global Airline Services, Inc. | aviation consumer protection violation | 2011 | $120,000 | ||
| US Airways, Inc. | American Airlines | airlines | aviation consumer protection violation | 2011 | $120,000 |
| Icelandair Group, a/k/a Flugleidir, h.f.,d/b/a Icelandair | aviation consumer protection violation | 2011 | $30,000 | ||
| AirGorilla, LLC | aviation consumer protection violation | 2011 | $30,000 | ||
| American Travel Solutions, LLC | aviation consumer protection violation | 2011 | $45,000 | ||
| Fareportal, Inc. | aviation consumer protection violation | 2011 | $50,000 | ||
| Wholesale Travel Center, Inc. | aviation consumer protection violation | 2011 | $30,000 | ||
| OpenSkies SAS | aviation consumer protection violation | 2011 | $20,000 | ||
| Airtrade International, Inc. | aviation consumer protection violation | 2011 | $50,000 | ||
| Expedia, Inc. | Expedia Group | miscellaneous services | aviation consumer protection violation | 2011 | $29,000 |
| AirTran Airways | Southwest Airlines | airlines | aviation consumer protection violation | 2011 | $30,000 |
| Cayman Airways, Ltd. | aviation consumer protection violation | 2011 | $40,000 | ||
| Southwest Airlines Co. | Southwest Airlines | airlines | aviation consumer protection violation | 2011 | $50,000 |
| Aerovias de Intergracion Regional | aviation consumer protection violation | 2011 | $20,000 | ||
| Delta Air Lines, Inc. | Delta Air Lines | airlines | aviation consumer protection violation | 2011 | $2,000,000 |
| Trinity Air Ambulance International LLC | aviation consumer protection violation | 2011 | $30,000 | ||
| Tour Beyond, Inc., d/b/a China Spree Travel | aviation consumer protection violation | 2011 | $35,000 | ||
| Virgin America, Inc. | Alaska Air | airlines | aviation consumer protection violation | 2011 | $40,000 |
| Mesaba Aviation, Inc. | Delta Air Lines | airlines | aviation consumer protection violation | 2011 | $125,000 |
| Capital Airways, LLC | aviation consumer protection violation | 2011 | $175,000 | ||
| Aerovias de Mexico, S.A. de C.V. | aviation consumer protection violation | 2011 | $60,000 | ||
| Copa Airlines, Inc. | aviation consumer protection violation | 2012 | $150,000 | ||
| Virgin America Inc. | Alaska Air | airlines | aviation consumer protection violation | 2012 | $55,000 |
| Eros Group, Inc. | aviation consumer protection violation | 2012 | $30,000 | ||
| Scott Air LLC d/b/a Island Air Express | aviation consumer protection violation | 2012 | $20,000 | ||
| World Travel Network, LLC | aviation consumer protection violation | 2012 | $10,000 | ||
| Vision Airlines, Inc. | aviation consumer protection violation | 2012 | $50,000 | ||
| Airtrade International, Inc. | aviation consumer protection violation | 2012 | $150,000 | ||
| Travelzoo Inc. | Travelzoo Inc. | miscellaneous services | aviation consumer protection violation | 2012 | $50,000 |
| STI Travel, LLC | aviation consumer protection violation | 2012 | $20,000 | ||
| Malaysia Airline System BHd | aviation consumer protection violation | 2012 | $30,000 | ||
| AeroSvit Airlines | aviation consumer protection violation | 2012 | $20,000 | ||
| Mauiva, LLC | aviation consumer protection violation | 2012 | $50,000 | ||
| I-Jet Aviation, LLC | aviation consumer protection violation | 2012 | $50,000 | ||
| Qantas Airways Limited | Qantas Airways | airlines | aviation consumer protection violation | 2012 | $100,000 |
| Worldwide Travel, Inc. | aviation consumer protection violation | 2012 | $15,000 | ||
| FlightNetwork | aviation consumer protection violation | 2012 | $15,000 | ||
| Jetstar Airways, Pty Limited | aviation consumer protection violation | 2012 | $30,000 | ||
| TEM Enterprises dba Xtra Airways | aviation consumer protection violation | 2012 | $300,000 | ||
| British Airways Plc | International Airlines Group | airlines | aviation consumer protection violation | 2012 | $250,000 |
| Pakistan International Airlines Corporation | aviation consumer protection violation | 2012 | $150,000 | ||
| Air China, Limited | aviation consumer protection violation | 2012 | $40,000 | ||
| Solar Tours, Inc. | aviation consumer protection violation | 2012 | $30,000 | ||
| JSC Aeroflot | aviation consumer protection violation | 2012 | $60,000 | ||
| Travel Today, Inc. | aviation consumer protection violation | 2012 | $10,000 | ||
| Aerolineas Argentinas, S.A. | aviation consumer protection violation | 2012 | $50,000 | ||
| Compagnie Nationale Royal Air Maroc | aviation consumer protection violation | 2012 | $60,000 | ||
| EgyptAir Airlines Company | aviation consumer protection violation | 2012 | $60,000 | ||
| Royal Jordanian Airlines | aviation consumer protection violation | 2012 | $70,000 | ||
| JetBlue Airways Corporation | JetBlue Airways | airlines | aviation consumer protection violation | 2012 | $90,000 |
| Orbitz Worldwide, LLC | Expedia Group | miscellaneous services | aviation consumer protection violation | 2012 | $50,000 |
| Pacific For Less, Inc. | aviation consumer protection violation | 2012 | $20,000 | ||
| Philippine Airlines, Inc. | aviation consumer protection violation | 2012 | $80,000 | ||
| Santa Barbara Airlines | aviation consumer protection violation | 2012 | $80,000 | ||
| Caribbean Sun Airlines dba World Atlantic Airlines | aviation consumer protection violation | 2012 | $180,000 | ||
| Travelocity.com LP | Expedia Group | miscellaneous services | aviation consumer protection violation | 2012 | $180,000 |
| Trip Advisor, LLC | aviation consumer protection violation | 2012 | $80,000 | ||
| Vision Airlines, Inc. | aviation consumer protection violation | 2012 | $75,000 | ||
| Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V. | aviation consumer protection violation | 2012 | $130,000 | ||
| Virgin America Inc. | Alaska Air | airlines | aviation consumer protection violation | 2012 | $100,000 |
| People Express Airlines, Inc. | aviation consumer protection violation | 2012 | $10,000 | ||
| Air India, Limited | aviation consumer protection violation | 2012 | $80,000 | ||
| Atlantic Southeast Airlines, Inc. | SkyWest | airlines | aviation consumer protection violation | 2012 | $25,000 |
| Swift Jet, Inc. | aviation consumer protection violation | 2012 | $10,000 | ||
| Frontier Airlines, Inc. | Indigo Partners | private equity (including portfolio companies) | aviation consumer protection violation | 2012 | $50,000 |
| Pilatus PC Centre Canada, Inc. | aviation consumer protection violation | 2012 | $20,000 | ||
| Private Air, Inc. | aviation consumer protection violation | 2012 | $25,000 | ||
| International Jet Management GmbH | aviation consumer protection violation | 2012 | $25,000 | ||
| Qantas Airways Limited | Qantas Airways | airlines | aviation consumer protection violation | 2012 | $40,000 |
| Unister USA, LLC | aviation consumer protection violation | 2012 | $30,000 | ||
| Twin Air Calypso Limited, Inc. | aviation consumer protection violation | 2012 | $70,000 | ||
| Allegiant Air, LLC | Allegiant Air | airlines | aviation consumer protection violation | 2012 | $100,000 |
| Aviation Services, Ltd. | aviation consumer protection violation | 2012 | $20,000 | ||
| Finnair Plc | aviation consumer protection violation | 2012 | $35,000 | ||
| Spirit Airlines, Inc. | Spirit Airlines | airlines | aviation consumer protection violation | 2012 | $100,000 |
| Alitalia | aviation consumer protection violation | 2012 | $80,000 | ||
| Asiana Airlines | aviation consumer protection violation | 2012 | $70,000 | ||
| Polskie Linie Lotnicze LOT S.A. | aviation consumer protection violation | 2012 | $60,000 | ||
| Icelandair Group | aviation consumer protection violation | 2012 | $50,000 | ||
| Imagine Tours & Travel, L.L.C. | aviation consumer protection violation | 2012 | $30,000 | ||
| AirTran Airways | Southwest Airlines | airlines | aviation consumer protection violation | 2012 | $60,000 |
| Virgin America, Inc. | Alaska Air | airlines | aviation consumer protection violation | 2013 | $60,000 |
| American Airlines | American Airlines | airlines | aviation consumer protection violation | 2013 | $20,000 |
| American Airlines | American Airlines | airlines | aviation consumer protection violation | 2013 | $60,000 |
| Laurus Travel, Inc. | aviation consumer protection violation | 2013 | $26,000 |
