Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$285,037,500
Number of Records: 
546
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,475,00024
American Airlines$9,075,00027
United Airlines Holdings$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parent Parent Major Industry Primary Offense Type Yearsort icon Penalty Amount
Aviation Services, Ltd.   aviation consumer protection violation 2012 $20,000
Finnair Plc   aviation consumer protection violation 2012 $35,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2012 $100,000
Alitalia   aviation consumer protection violation 2012 $80,000
Asiana Airlines   aviation consumer protection violation 2012 $70,000
Polskie Linie Lotnicze LOT S.A.   aviation consumer protection violation 2012 $60,000
Icelandair Group   aviation consumer protection violation 2012 $50,000
Imagine Tours & Travel, L.L.C.   aviation consumer protection violation 2012 $30,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2012 $60,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2011 $40,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2011 $50,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2011 $900,000
BusinessJet Class, LLC   aviation consumer protection violation 2011 $40,000
United Air Lines, Inc. United Airlines Holdings airlines discriminatory practices (non-employment) 2011 $60,000
Caribbean Airlines Limited   aviation consumer protection violation 2011 $60,000
LAN Airlines, S.A. LATAM Airlines Group airlines aviation consumer protection violation 2011 $50,000
Viajes Galiana, Inc   aviation consumer protection violation 2011 $10,000
Destination Southern Africa   aviation consumer protection violation 2011 $20,000
South African Airways PTY Limited   aviation consumer protection violation 2011 $55,000
Orbitz Worldwide, LLC. Expedia Group miscellaneous services aviation consumer protection violation 2011 $60,000
Virgin Atlantic Airways, Ltd. Virgin Group diversified aviation consumer protection violation 2011 $50,000
Lowestfare.com, LLC Booking Holdings miscellaneous services aviation consumer protection violation 2011 $50,000
Amadeus IT Group, S.A.   aviation consumer protection violation 2011 $95,000
Emirates   aviation consumer protection violation 2011 $100,000
JetBlue Airways, Ltd. JetBlue Airways airlines aviation consumer protection violation 2011 $50,000
Thai Airways International Public Company Limited   aviation consumer protection violation 2011 $70,000
The Craig Evan Corporation d/b/a Flightexec   aviation consumer protection violation 2011 $10,000
Ethiopian Airlines Enterprise   aviation consumer protection violation 2011 $50,000
Air Charters, Inc., d/b/a Air Flamenco   aviation consumer protection violation 2011 $30,000
Aviation Advantage, Inc.   aviation consumer protection violation 2011 $150,000
Swift Air, LLC   aviation consumer protection violation 2011 $100,000
Air Canada Air Canada airlines aviation consumer protection violation 2011 $50,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2011 $20,000
Atlantic Southeast Airlines SkyWest airlines aviation consumer protection violation 2011 $200,000
Apple Vacations   aviation consumer protection violation 2011 $50,000
Globester, LLC   aviation consumer protection violation 2011 $40,000
LBF Travel, Inc.   aviation consumer protection violation 2011 $30,000
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2011 $80,000
Cameron Air Services, Inc.   aviation consumer protection violation 2011 $20,000
Deutsche Lufthansa AG Lufthansa airlines aviation consumer protection violation 2011 $50,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2011 $40,000
TACA International Airlines, S.A.   aviation consumer protection violation 2011 $55,000
Continental Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2011 $120,000
Global Airline Services, Inc.   aviation consumer protection violation 2011 $120,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2011 $120,000
Icelandair Group, a/k/a Flugleidir, h.f.,d/b/a Icelandair   aviation consumer protection violation 2011 $30,000
AirGorilla, LLC   aviation consumer protection violation 2011 $30,000
American Travel Solutions, LLC   aviation consumer protection violation 2011 $45,000
Fareportal, Inc.   aviation consumer protection violation 2011 $50,000
Wholesale Travel Center, Inc.   aviation consumer protection violation 2011 $30,000
OpenSkies SAS   aviation consumer protection violation 2011 $20,000
Airtrade International, Inc.   aviation consumer protection violation 2011 $50,000
Expedia, Inc. Expedia Group miscellaneous services aviation consumer protection violation 2011 $29,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2011 $30,000
Cayman Airways, Ltd.   aviation consumer protection violation 2011 $40,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2011 $50,000
Aerovias de Intergracion Regional   aviation consumer protection violation 2011 $20,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $2,000,000
Trinity Air Ambulance International LLC   aviation consumer protection violation 2011 $30,000
Tour Beyond, Inc., d/b/a China Spree Travel   aviation consumer protection violation 2011 $35,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2011 $40,000
Mesaba Aviation, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $125,000
Capital Airways, LLC   aviation consumer protection violation 2011 $175,000
Aerovias de Mexico, S.A. de C.V.   aviation consumer protection violation 2011 $60,000
Insel Air International   aviation consumer protection violation 2010 $20,000
A-Liner-8 Aviation, Inc.   aviation consumer protection violation 2010 $20,000
National Air Cargo Group, Inc., d/b/a National Airlines National Air Cargo Group Inc. freight and logistics aviation consumer protection violation 2010 $20,000
The COMM Group, Inc. and Cheap Caribbean, Inc.   aviation consumer protection violation 2010 $65,000
JetBlue Airways Corp. JetBlue Airways airlines aviation consumer protection violation 2010 $600,000
Caribbean Airlines Limited   aviation consumer protection violation 2010 $40,000
ACAAS Canada Ltd   aviation consumer protection violation 2010 $20,000
New Flight Solutions, Inc. d/b/a New Flight Charters   aviation consumer protection violation 2010 $40,000
Compania Panamena de Aviacion, S.A.   aviation consumer protection violation 2010 $50,000
Friendship Airways, Inc. d/b/a Yellow Air Taxi   aviation consumer protection violation 2010 $30,000
Unique Vacations, Inc.   aviation consumer protection violation 2010 $200,000
City Skies, Inc.   aviation consumer protection violation 2010 $30,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2010 $50,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $100,000
Educational Opportunities Tours, Inc.   aviation consumer protection violation 2010 $60,000
President Air Charter   aviation consumer protection violation 2010 $20,000
Pacific Holidays, Inc.   aviation consumer protection violation 2010 $30,000
EL Al Israel Airlines El Al Israel Airline airlines aviation consumer protection violation 2010 $30,000
MN Airlines, LLC d/b/a Sun Country Airlines   aviation consumer protection violation 2010 $40,000
Craig Air Center, Inc.   aviation consumer protection violation 2010 $25,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2010 $12,000
Pinnacle Airlines, Inc.   aviation consumer protection violation 2010 $10,000
China Focus, Inc., d/b/a China Focus Travel   aviation consumer protection violation 2010 $50,000
Lion World Travel Ltd. d/b/a South African Airways Vacations   aviation consumer protection violation 2010 $20,000
Chautauqua Airlines, Inc.   aviation consumer protection violation 2010 $50,000
Republic Airline, Inc. Republic Airways Holdings airlines aviation consumer protection violation 2010 $30,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2010 $500,000
Jet Team Charters, LLC   aviation consumer protection violation 2010 $30,000
Comair, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $275,000
Nuevo Mundo Travel Agency Inc.   aviation consumer protection violation 2010 $30,000
Compania Panamena de Aviation, S.A.   aviation consumer protection violation 2010 $20,000
Delta Air Lines, Inc. and Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $80,000
Sceptre Tours, Inc.   aviation consumer protection violation 2010 $30,000
Cayman Airways Limited   aviation consumer protection violation 2010 $50,000
Mercy Flights, Inc.   aviation consumer protection violation 2010 $30,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2010 $20,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $40,000
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