Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,440,500
Number of Records: 
543
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Continental$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parent Parent Major Industry Primary Offense Type Year Penalty Amountsort icon
PT Airfast Indonesia   aviation consumer protection violation 2000 $30,000
Grand Bahamas Vacations   aviation consumer protection violation 2001 $30,000
Alitalia   aviation consumer protection violation 2006 $29,500
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2006 $29,500
Societe Air France Air France-KLM airlines aviation consumer protection violation 2005 $29,500
Expedia, Inc. Liberty Expedia miscellaneous services aviation consumer protection violation 2011 $29,000
Laurus Travel, Inc.   aviation consumer protection violation 2013 $26,000
Silver Airways LLC   aviation consumer protection violation 2016 $25,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2014 $25,000
Atlantic Southeast Airlines, Inc. SkyWest airlines aviation consumer protection violation 2012 $25,000
Private Air, Inc.   aviation consumer protection violation 2012 $25,000
International Jet Management GmbH   aviation consumer protection violation 2012 $25,000
Craig Air Center, Inc.   aviation consumer protection violation 2010 $25,000
Paragon Air, Inc.   aviation consumer protection violation 2009 $25,000
Medjet Assistance, LLC   aviation consumer protection violation 2009 $25,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2008 $25,000
AliaRoyal Jordanian Airlines   aviation consumer protection violation 2007 $25,000
Aloha Airlines   aviation consumer protection violation 2006 $25,000
North American Airlines, Inc.   aviation consumer protection violation 2006 $25,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2006 $25,000
Scandinavian Airlines System (SAS) Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2005 $25,000
JetBlue Airways, Inc. JetBlue Airways airlines aviation consumer protection violation 2004 $25,000
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2002 $25,000
Avioquintana   aviation consumer protection violation 2000 $25,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2001 $25,000
US Airways Inc. American Airlines airlines aviation consumer protection violation 2001 $25,000
Northwest Airlines Inc. Delta Air Lines airlines aviation consumer protection violation 2001 $25,000
Air X Aviation, Inc.   aviation consumer protection violation 2017 $25,000
Compania Panamena de Aviacion, S.A.   aviation consumer protection violation 2018 $25,000
Condor Flugdienst GmbH   aviation consumer protection violation 2009 $22,000
Philippine Airlines, Inc   aviation consumer protection violation 2016 $20,000
Orange Air, LLC   aviation consumer protection violation 2016 $20,000
American Airlines American Airlines airlines aviation consumer protection violation 2015 $20,000
Inter Island Airways, Inc.   aviation consumer protection violation 2015 $20,000
SriLankan Airlines Limited   aviation consumer protection violation 2015 $20,000
Voyager Travel LLC   aviation consumer protection violation 2014 $20,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
Etihad Airways, Inc.   aviation consumer protection violation 2013 $20,000
Scott Air LLC d/b/a Island Air Express   aviation consumer protection violation 2012 $20,000
STI Travel, LLC   aviation consumer protection violation 2012 $20,000
AeroSvit Airlines   aviation consumer protection violation 2012 $20,000
Pacific For Less, Inc.   aviation consumer protection violation 2012 $20,000
Pilatus PC Centre Canada, Inc.   aviation consumer protection violation 2012 $20,000
Aviation Services, Ltd.   aviation consumer protection violation 2012 $20,000
Destination Southern Africa   aviation consumer protection violation 2011 $20,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2011 $20,000
Cameron Air Services, Inc.   aviation consumer protection violation 2011 $20,000
OpenSkies SAS   aviation consumer protection violation 2011 $20,000
Aerovias de Intergracion Regional   aviation consumer protection violation 2011 $20,000
Insel Air International   aviation consumer protection violation 2010 $20,000
A-Liner-8 Aviation, Inc.   aviation consumer protection violation 2010 $20,000
National Air Cargo Group, Inc., d/b/a National Airlines   aviation consumer protection violation 2010 $20,000
ACAAS Canada Ltd   aviation consumer protection violation 2010 $20,000
President Air Charter   aviation consumer protection violation 2010 $20,000
Lion World Travel Ltd. d/b/a South African Airways Vacations   aviation consumer protection violation 2010 $20,000
Compania Panamena de Aviation, S.A.   aviation consumer protection violation 2010 $20,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2010 $20,000
Aero ServicesExecutive, S.A.   aviation consumer protection violation 2010 $20,000
Pascan Aviation, Inc.   aviation consumer protection violation 2009 $20,000
Pacific Delight Tours, Inc.   aviation consumer protection violation 2008 $20,000
Eurofly, S.p.A.   aviation consumer protection violation 2007 $20,000
Cayman Airways   aviation consumer protection violation 2007 $20,000
Air New Zealand   aviation consumer protection violation 2007 $20,000
Ryan International Airlines, Inc.   aviation consumer protection violation 2007 $20,000
Austrian Airlines   aviation consumer protection violation 2007 $20,000
Vision Airlines, Inc., doing business as Vision Air   aviation consumer protection violation 2006 $20,000
Mesa Airlines, Inc., d/b/a go! Mesa Air airlines aviation consumer protection violation 2006 $20,000
Starquest Expeditions, Inc.   aviation consumer protection violation 2005 $20,000
Ceres Group, LLC, d/b/a Team Flight Support   aviation consumer protection violation 2005 $20,000
El AI Israel Airlines, Ltd. El Al Israel Airline airlines aviation consumer protection violation 2005 $20,000
Southern Caribbean Air, Inc.   aviation consumer protection violation 2005 $20,000
Twin Town Leasing Company d/b/a Twin Air   aviation consumer protection violation 2005 $20,000
Ferreteria E Implementos San Francisco   aviation consumer protection violation 2004 $20,000
Lone Star Contract Air Cargo, Inc.   aviation consumer protection violation 2004 $20,000
Aer Lingus Limited   aviation consumer protection violation 2004 $20,000
MM&S Airways, LLC   aviation consumer protection violation 2004 $20,000
Professional Airways, LLC   aviation consumer protection violation 2004 $20,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2003 $20,000
America West Airlines American Airlines airlines aviation consumer protection violation 2003 $20,000
Bellair, Inc.   aviation consumer protection violation 2003 $20,000
Flight Alaska, Inc.   aviation consumer protection violation 2003 $20,000
Viacao Aerea RioGrandense, S.A. (VARIG)   aviation consumer protection violation 2003 $20,000
A Better Airfare, LLC   aviation consumer protection violation 2003 $20,000
Aero Continente, S.A.   aviation consumer protection violation 2002 $20,000
Northwest International Airways   aviation consumer protection violation 2000 $20,000
Aloha Airlines   aviation consumer protection violation 2001 $20,000
Lowestfare.com Booking Holdings miscellaneous services aviation consumer protection violation 2001 $20,000
Expedia Inc. Liberty Expedia miscellaneous services aviation consumer protection violation 2001 $20,000
Peninsula Airways, Inc.   aviation consumer protection violation 2018 $20,000
Aviajet RD LLC   aviation consumer protection violation 2019 $20,000
Isair Airlines and Tourism Ltd.   aviation consumer protection violation 2007 $18,000
Capital Airways, Inc.   aviation consumer protection violation 2005 $18,000
Air Optima   aviation consumer protection violation 2006 $17,500
TRIP.com Inc.   aviation consumer protection violation 2001 $17,000
BestCare EMS, Ltd.   aviation consumer protection violation 2013 $15,000
Worldwide Travel, Inc.   aviation consumer protection violation 2012 $15,000
FlightNetwork   aviation consumer protection violation 2012 $15,000
Bahamasair Holdings Limited   aviation consumer protection violation 2010 $15,000
Univair Aviation   aviation consumer protection violation 2009 $15,000
Thai Airways International Public Company Ltd.   aviation consumer protection violation 2008 $15,000
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