Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,370,500
Number of Records: 
541
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Continental$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summay page for that parent company.
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Company Parent Parent Major Industry Primary Offense Typesort icon Year Penalty Amount
American Airlines American Airlines airlines aviation consumer protection violation 2016 $65,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $1,600,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2016 $40,000
Frontier Airlines Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2016 $60,000
JetBlue Airways JetBlue Airways airlines aviation consumer protection violation 2016 $40,000
Royal Jordanian Airlines   aviation consumer protection violation 2016 $35,000
Qatar Airways Q.C.S.C.   aviation consumer protection violation 2016 $185,000
Philippine Airlines, Inc   aviation consumer protection violation 2016 $20,000
Silver Airways LLC   aviation consumer protection violation 2016 $25,000
Air Canada Air Canada airlines aviation consumer protection violation 2016 $225,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2016 $40,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $45,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2016 $40,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2016 $35,000
Orange Air, LLC   aviation consumer protection violation 2016 $20,000
Aeroenlaces Nacionales, S.A. de CV   aviation consumer protection violation 2016 $150,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $150,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2016 $200,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2016 $200,000
SeaPort Airlines, Inc.   aviation consumer protection violation 2016 $30,000
Compass Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2016 $70,000
GoJet Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2016 $40,000
Dynamic Airways LLC   aviation consumer protection violation 2016 $200,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $40,000
Porter Airlines, Inc.   aviation consumer protection violation 2016 $40,000
Porter Escapes, Inc.   aviation consumer protection violation 2016 $10,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2016 $750,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2016 $2,000,000
Middle East Airlines Airliban   aviation consumer protection violation 2015 $10,000
American Airlines American Airlines airlines aviation consumer protection violation 2015 $20,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2015 $100,000
Great Lakes Aviation, Ltd. Great Lakes Aviation airlines aviation consumer protection violation 2015 $40,000
Charter Air Transport, Inc.   aviation consumer protection violation 2015 $30,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2015 $160,000
Inter Island Airways, Inc.   aviation consumer protection violation 2015 $20,000
SriLankan Airlines Limited   aviation consumer protection violation 2015 $20,000
FlyBlade, Inc.   aviation consumer protection violation 2015 $80,000
Fareportal Inc., d/b/a CheapOair   aviation consumer protection violation 2015 $185,000
Air Europa Lineas Aereas, S.A.U.   aviation consumer protection violation 2015 $100,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2015 $30,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2015 $1,600,000
Saudi Arabia Airlines   aviation consumer protection violation 2014 $50,000
China Eastern Airlines Co. Ltd.   aviation consumer protection violation 2014 $40,000
Air Canada rouge Air Canada airlines aviation consumer protection violation 2014 $90,000
Cathay Pacific Airways Limited Cathay Pacific Airways airlines aviation consumer protection violation 2014 $260,000
WestJet   aviation consumer protection violation 2014 $50,000
Voyager Travel LLC   aviation consumer protection violation 2014 $20,000
Turkish Airlines   aviation consumer protection violation 2014 $300,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2014 $100,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2014 $150,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2014 $200,000
Air Europa   aviation consumer protection violation 2014 $140,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2014 $225,000
Skyscanner Limited   aviation consumer protection violation 2014 $40,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2014 $100,000
Charter by the Seat LLC   aviation consumer protection violation 2014 $30,000
Asiana Airlines   aviation consumer protection violation 2014 $500,000
Global Target International Inc., d/b/a GTS Globotours   aviation consumer protection violation 2014 $80,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2014 $25,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2014 $90,000
Airtrade International, Inc.   aviation consumer protection violation 2014 $80,000
WK Travel d/b/a OneTravel   aviation consumer protection violation 2014 $95,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $60,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $60,000
Laurus Travel, Inc.   aviation consumer protection violation 2013 $26,000
VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes   aviation consumer protection violation 2013 $250,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2013 $30,000
VIH Cougar Helicopters, Inc.   aviation consumer protection violation 2013 $300,000
BestCare EMS, Ltd.   aviation consumer protection violation 2013 $15,000
GoJet Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2013 $10,000
Shuttle America Corporation   aviation consumer protection violation 2013 $10,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2013 $1,200,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2013 $1,100,000
Carlson Wagonlit Travel, Inc. Carlson miscellaneous services aviation consumer protection violation 2013 $125,000
Frosch International Travel, Inc.   aviation consumer protection violation 2013 $65,000
Jet Airways (India) Ltd.   aviation consumer protection violation 2013 $10,000
Alpha Media Group, LLC   aviation consumer protection violation 2013 $60,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $150,000
Valley National Bank   aviation consumer protection violation 2013 $125,000
Raj Travel, Incorporated   aviation consumer protection violation 2013 $10,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2013 $350,000
AAA MidAtlantic Inc.   aviation consumer protection violation 2013 $40,000
STA Travel, Inc.   aviation consumer protection violation 2013 $40,000
Avianca Avianca Holdings airlines aviation consumer protection violation 2013 $100,000
Etihad Airways, Inc.   aviation consumer protection violation 2013 $20,000
Hipmunk, Inc.   aviation consumer protection violation 2013 $30,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2013 $80,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $200,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2013 $200,000
PrimeSport, Inc.   aviation consumer protection violation 2013 $60,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2013 $40,000
Korean Airlines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2013 $60,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2013 $60,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2013 $750,000
JTB USA, Inc.   aviation consumer protection violation 2013 $60,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2013 $100,000
Air China Limited   aviation consumer protection violation 2013 $90,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $150,000
Caribbean Airlines Limited   aviation consumer protection violation 2013 $100,000
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