Violation Tracker Agency Summary Page
Agency Name:
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000:
$286,667,500
Number of Records:
552
Note:
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
| Top 10 Parent Companies | Total Penalty $ | Number of Records |
|---|---|---|
| Delta Air Lines | $232,475,000 | 24 |
| American Airlines | $9,075,000 | 27 |
| United Airlines Holdings | $6,372,000 | 22 |
| Southwest Airlines | $3,670,000 | 15 |
| Indigo Partners | $2,375,000 | 11 |
| Spirit Airlines | $1,095,000 | 8 |
| JetBlue Airways | $1,080,000 | 10 |
| International Airlines Group | $1,020,000 | 8 |
| Alaska Air | $777,500 | 13 |
| Ingles Markets | $700,000 | 3 |
Individual Penalty Records:
Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
| Company | Parent | Parent Major Industry |
Primary Offense Type |
Year | Penalty Amount |
|---|---|---|---|---|---|
| United Air Lines, Inc. | United Airlines Holdings | airlines | discriminatory practices (non-employment) | 2011 | $60,000 |
| Delta Air Lines, Inc. | Delta Air Lines | airlines | discriminatory practices (non-employment) | 2020 | $50,000 |
| American Airlines | American Airlines | airlines | aviation consumer protection violation | 2016 | $65,000 |
| American Airlines | American Airlines | airlines | aviation consumer protection violation | 2016 | $1,600,000 |
| Delta Air Lines | Delta Air Lines | airlines | aviation consumer protection violation | 2016 | $40,000 |
| Frontier Airlines | Indigo Partners | private equity (including portfolio companies) | aviation consumer protection violation | 2016 | $60,000 |
| JetBlue Airways | JetBlue Airways | airlines | aviation consumer protection violation | 2016 | $40,000 |
| Royal Jordanian Airlines | aviation consumer protection violation | 2016 | $35,000 | ||
| Qatar Airways Q.C.S.C. | aviation consumer protection violation | 2016 | $185,000 | ||
| Philippine Airlines, Inc | aviation consumer protection violation | 2016 | $20,000 | ||
| Silver Airways LLC | Silver Airways LLC | airlines | aviation consumer protection violation | 2016 | $25,000 |
| Air Canada | Air Canada | airlines | aviation consumer protection violation | 2016 | $225,000 |
| Alaska Airlines, Inc. | Alaska Air | airlines | aviation consumer protection violation | 2016 | $40,000 |
| American Airlines | American Airlines | airlines | aviation consumer protection violation | 2016 | $45,000 |
| Southwest Airlines Co. | Southwest Airlines | airlines | aviation consumer protection violation | 2016 | $40,000 |
| United Airlines, Inc. | United Airlines Holdings | airlines | aviation consumer protection violation | 2016 | $35,000 |
| Orange Air, LLC | aviation consumer protection violation | 2016 | $20,000 | ||
| Aeroenlaces Nacionales, S.A. de CV | aviation consumer protection violation | 2016 | $150,000 | ||
| British Airways Plc | International Airlines Group | airlines | aviation consumer protection violation | 2016 | $150,000 |
| Lufthansa German Airlines | Lufthansa | airlines | aviation consumer protection violation | 2016 | $200,000 |
| Societe Air France | Air France-KLM | airlines | aviation consumer protection violation | 2016 | $200,000 |
| SeaPort Airlines, Inc. | aviation consumer protection violation | 2016 | $30,000 | ||
| Compass Airlines, LLC | Trans States Holdings | airlines | aviation consumer protection violation | 2016 | $70,000 |
| GoJet Airlines, LLC | Trans States Holdings | airlines | aviation consumer protection violation | 2016 | $40,000 |
| Dynamic Airways LLC | aviation consumer protection violation | 2016 | $200,000 | ||
| British Airways Plc | International Airlines Group | airlines | aviation consumer protection violation | 2016 | $40,000 |
| Porter Airlines, Inc. | aviation consumer protection violation | 2016 | $40,000 | ||
| Porter Escapes, Inc. | aviation consumer protection violation | 2016 | $10,000 | ||
| United Airlines, Inc. | United Airlines Holdings | airlines | aviation consumer protection violation | 2016 | $750,000 |
| United Airlines, Inc. | United Airlines Holdings | airlines | aviation consumer protection violation | 2016 | $2,000,000 |
| Middle East Airlines Airliban | aviation consumer protection violation | 2015 | $10,000 | ||
| American Airlines | American Airlines | airlines | aviation consumer protection violation | 2015 | $20,000 |
| Spirit Airlines, Inc. | Spirit Airlines | airlines | aviation consumer protection violation | 2015 | $100,000 |
| Great Lakes Aviation, Ltd. | Great Lakes Aviation | airlines | aviation consumer protection violation | 2015 | $40,000 |
| Charter Air Transport, Inc. | aviation consumer protection violation | 2015 | $30,000 | ||
| Hawaiian Airlines, Inc. | Hawaiian Holdings | airlines | aviation consumer protection violation | 2015 | $160,000 |
| Inter Island Airways, Inc. | aviation consumer protection violation | 2015 | $20,000 | ||
| SriLankan Airlines Limited | aviation consumer protection violation | 2015 | $20,000 | ||
| FlyBlade, Inc. | aviation consumer protection violation | 2015 | $80,000 | ||
| Fareportal Inc., d/b/a CheapOair | aviation consumer protection violation | 2015 | $185,000 | ||
| Air Europa Lineas Aereas, S.A.U. | aviation consumer protection violation | 2015 | $100,000 | ||
| Lufthansa German Airlines | Lufthansa | airlines | aviation consumer protection violation | 2015 | $30,000 |
| Southwest Airlines Co. | Southwest Airlines | airlines | aviation consumer protection violation | 2015 | $1,600,000 |
| Saudi Arabia Airlines | aviation consumer protection violation | 2014 | $50,000 | ||
| China Eastern Airlines Co. Ltd. | aviation consumer protection violation | 2014 | $40,000 | ||
| Air Canada rouge | Air Canada | airlines | aviation consumer protection violation | 2014 | $90,000 |
| Cathay Pacific Airways Limited | Cathay Pacific Airways | airlines | aviation consumer protection violation | 2014 | $260,000 |
| WestJet | aviation consumer protection violation | 2014 | $50,000 | ||
| Voyager Travel LLC | aviation consumer protection violation | 2014 | $20,000 | ||
| Turkish Airlines | aviation consumer protection violation | 2014 | $300,000 | ||
| Delta Air Lines, Inc. | Delta Air Lines | airlines | aviation consumer protection violation | 2014 | $100,000 |
| Alaska Airlines, Inc. | Alaska Air | airlines | aviation consumer protection violation | 2014 | $150,000 |
| Southwest Airlines, Co. | Southwest Airlines | airlines | aviation consumer protection violation | 2014 | $200,000 |
| Air Europa | aviation consumer protection violation | 2014 | $140,000 | ||
| British Airways Plc | International Airlines Group | airlines | aviation consumer protection violation | 2014 | $225,000 |
| Skyscanner Limited | aviation consumer protection violation | 2014 | $40,000 | ||
| Sky King, Inc. | Ingles Markets | retailing | aviation consumer protection violation | 2014 | $100,000 |
| Charter by the Seat LLC | aviation consumer protection violation | 2014 | $30,000 | ||
| Asiana Airlines | aviation consumer protection violation | 2014 | $500,000 | ||
| Global Target International Inc., d/b/a GTS Globotours | aviation consumer protection violation | 2014 | $80,000 | ||
| JetBlue Airways Corporation | JetBlue Airways | airlines | aviation consumer protection violation | 2014 | $25,000 |
| Qantas Airways Limited | Qantas Airways | airlines | aviation consumer protection violation | 2014 | $90,000 |
| Airtrade International, Inc. | aviation consumer protection violation | 2014 | $80,000 | ||
| WK Travel d/b/a OneTravel | aviation consumer protection violation | 2014 | $95,000 | ||
| Virgin America, Inc. | Alaska Air | airlines | aviation consumer protection violation | 2013 | $60,000 |
| American Airlines | American Airlines | airlines | aviation consumer protection violation | 2013 | $20,000 |
| American Airlines | American Airlines | airlines | aviation consumer protection violation | 2013 | $60,000 |
| Laurus Travel, Inc. | aviation consumer protection violation | 2013 | $26,000 | ||
| VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes | aviation consumer protection violation | 2013 | $250,000 | ||
| Alaska Airlines, Inc. | Alaska Air | airlines | aviation consumer protection violation | 2013 | $30,000 |
| VIH Cougar Helicopters, Inc. | aviation consumer protection violation | 2013 | $300,000 | ||
| BestCare EMS, Ltd. | aviation consumer protection violation | 2013 | $15,000 | ||
| GoJet Airlines, LLC | Trans States Holdings | airlines | aviation consumer protection violation | 2013 | $10,000 |
| Shuttle America Corporation | aviation consumer protection violation | 2013 | $10,000 | ||
| American Airlines | American Airlines | airlines | aviation consumer protection violation | 2013 | $20,000 |
| US Airways, Inc. | American Airlines | airlines | aviation consumer protection violation | 2013 | $1,200,000 |
| United Airlines, Inc. | United Airlines Holdings | airlines | aviation consumer protection violation | 2013 | $1,100,000 |
| Carlson Wagonlit Travel, Inc. | Carlson | miscellaneous services | aviation consumer protection violation | 2013 | $125,000 |
| Frosch International Travel, Inc. | aviation consumer protection violation | 2013 | $65,000 | ||
| Jet Airways (India) Ltd. | aviation consumer protection violation | 2013 | $10,000 | ||
| Alpha Media Group, LLC | aviation consumer protection violation | 2013 | $60,000 | ||
| Virgin America, Inc. | Alaska Air | airlines | aviation consumer protection violation | 2013 | $150,000 |
| Valley National Bank | aviation consumer protection violation | 2013 | $125,000 | ||
| Raj Travel, Incorporated | aviation consumer protection violation | 2013 | $10,000 | ||
| United Airlines, Inc. | United Airlines Holdings | airlines | aviation consumer protection violation | 2013 | $350,000 |
| AAA MidAtlantic Inc. | aviation consumer protection violation | 2013 | $40,000 | ||
| STA Travel, Inc. | aviation consumer protection violation | 2013 | $40,000 | ||
| Avianca | Avianca Holdings | airlines | aviation consumer protection violation | 2013 | $100,000 |
| Etihad Airways, Inc. | aviation consumer protection violation | 2013 | $20,000 | ||
| Hipmunk, Inc. | aviation consumer protection violation | 2013 | $30,000 | ||
| Frontier Airlines, Inc. | Indigo Partners | private equity (including portfolio companies) | aviation consumer protection violation | 2013 | $80,000 |
| Southwest Airlines Co. | Southwest Airlines | airlines | aviation consumer protection violation | 2013 | $200,000 |
| American Eagle Airlines, Inc. | American Airlines | airlines | aviation consumer protection violation | 2013 | $200,000 |
| PrimeSport, Inc. | aviation consumer protection violation | 2013 | $60,000 | ||
| British Airways Plc | International Airlines Group | airlines | aviation consumer protection violation | 2013 | $40,000 |
| Korean Airlines Co., Ltd. | Hanjin Group | diversified | aviation consumer protection violation | 2013 | $60,000 |
| JetBlue Airways Corporation | JetBlue Airways | airlines | aviation consumer protection violation | 2013 | $60,000 |
| Delta Air Lines, Inc. | Delta Air Lines | airlines | aviation consumer protection violation | 2013 | $750,000 |
| JTB USA, Inc. | aviation consumer protection violation | 2013 | $60,000 | ||
| AirTran Airways | Southwest Airlines | airlines | aviation consumer protection violation | 2013 | $100,000 |
| Air China Limited | aviation consumer protection violation | 2013 | $90,000 |
