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Violation Tracker Agency Summary Page

Agency Name: Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: $225,902,500
Number of Records: 578
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Southwest Airlines$143,670,00016
American Airlines$13,175,00028
United Airlines Holdings$8,272,00023
Delta Air Lines$7,700,00024
Air Canada$5,010,0007
Indigo Partners$4,575,00012
International Airlines Group$2,275,00011
Asiana Airlines$1,320,0003
Virgin Group$1,130,0003
Spirit Airlines$1,095,0008

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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Company sort iconCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount
Worldwide Travel, Inc. aviation consumer protection violation2012$15,000
World Travel Network, LLC aviation consumer protection violation2012$10,000
World Airways, Inc. aviation consumer protection violation2005$350,000
WK Travel d/b/a OneTravel aviation consumer protection violation2014$95,000
Wholesale Travel Center, Inc. aviation consumer protection violation2011$30,000
WestJet aviation consumer protection violation2014$50,000
VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes aviation consumer protection violation2013$250,000
Voyager Travel LLC aviation consumer protection violation2014$20,000
Vision Airlines, Inc., doing business as Vision Air aviation consumer protection violation2006$20,000
Vision Airlines, Inc. aviation consumer protection violation2012$50,000
Vision Airlines, Inc. aviation consumer protection violation2012$75,000
Virgin Atlantic Airways, Ltd.Virgin Groupdiversifiedaviation consumer protection violation2011$50,000
Virgin Atlantic Airways LimitedVirgin Groupdiversifiedaviation consumer protection violation2017$30,000
Virgin Atlantic Airways LimitedVirgin Groupdiversifiedaviation consumer protection violation2023$1,050,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2013$60,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2013$150,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2011$40,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2008$25,000
Virgin America Inc.Alaska Airairlinesaviation consumer protection violation2012$55,000
Virgin America Inc.Alaska Airairlinesaviation consumer protection violation2012$100,000
Virgin America Inc.Alaska Airairlinesaviation consumer protection violation2009$40,000
Viking River Cruises, Inc. aviation consumer protection violation2007$50,000
VIH Cougar Helicopters, Inc. aviation consumer protection violation2013$300,000
Vietnam Airlines JSC aviation consumer protection violation2018$65,000
Viajes Galiana, Inc aviation consumer protection violation2011$10,000
Viacao Aerea RioGrandense, S.A. (VARIG) aviation consumer protection violation2003$20,000
Vantage Travel Service, Inc., d/b/a Vantage Deluxe World Travel aviation consumer protection violation2008$65,000
Valley National Bank aviation consumer protection violation2013$125,000
Vacation Express Holdings Inc. aviation consumer protection violation2001$15,000
V1 Jets International, Inc. aviation consumer protection violation2009$40,000
USA Jet Airlines, Inc.Roadrunner Transportation Systemsfreight and logisticsaviation consumer protection violation2006$35,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2013$1,200,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2011$120,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2010$40,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2009$140,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2009$70,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2008$50,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2008$100,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2006$150,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2003$30,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2003$550,000
US Airways Inc.American Airlinesairlinesaviation consumer protection violation2001$25,000
Uniworld River Cruises, Inc. aviation consumer protection violation2007$50,000
Univair Aviation aviation consumer protection violation2009$15,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$35,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$750,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$2,000,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$1,100,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$350,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2017$80,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2021$1,900,000
United Airlines, IncUnited Airlines Holdingsairlinesaviation consumer protection violation2009$75,000
United AirlinesUnited Airlines Holdingsairlinesaviation consumer protection violation2006$75,000
United AirlinesUnited Airlines Holdingsairlinesaviation consumer protection violation2000$50,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$130,000
United Air Lines, Inc.United Airlines Holdingsairlinesdiscriminatory practices (non-employment)2011$60,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2011$20,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2010$12,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2010$30,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2009$80,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2005$30,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2003$1,100,000
Unister USA, LLC aviation consumer protection violation2012$30,000
Unique Vacations, Inc. aviation consumer protection violation2010$200,000
Ultimate Fares aviation consumer protection violation2009$600,000
Twin Town Leasing Company d/b/a Twin Air aviation consumer protection violation2005$20,000
Twin Air Calypso Limited, Inc. aviation consumer protection violation2012$70,000
Turkish Airlines aviation consumer protection violation2014$300,000
Turismo Tony Perez aviation consumer protection violation2009$40,000
TRIP.com Inc. aviation consumer protection violation2001$17,000
Trip Advisor, LLC aviation consumer protection violation2012$80,000
Trinity Air Ambulance International LLC aviation consumer protection violation2011$30,000
Travelzoo Inc.Travelzoo Inc.miscellaneous servicesaviation consumer protection violation2012$50,000
Travelocity.com, L.P.Expedia Groupmiscellaneous servicesaviation consumer protection violation2002$50,000
Travelocity.com LPExpedia Groupmiscellaneous servicesaviation consumer protection violation2012$180,000
Travel Today, Inc. aviation consumer protection violation2012$10,000
Transmeridian Airlines, Inc. aviation consumer protection violation2004$80,000
Trans World Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2003$200,000
Trans States AirlinesTrans States Holdingsairlinesaviation consumer protection violation2000$40,000
Traffic Management Corporation and Contract Cargo Airlines, Inc. aviation consumer protection violation2004$100,000
Trafalgar Tours West, Inc., d/b/a Trafalgar Tours aviation consumer protection violation2007$85,000
Tradewind Aviation, LLC. aviation consumer protection violation2005$40,000
Tour Beyond, Inc., d/b/a China Spree Travel aviation consumer protection violation2011$35,000
The Craig Evan Corporation d/b/a Flightexec aviation consumer protection violation2011$10,000
The COMM Group, Inc. and Cheap Caribbean, Inc. aviation consumer protection violation2010$65,000
Thai Airways International Public Company Ltd. aviation consumer protection violation2008$15,000
Thai Airways International Public Company Limited aviation consumer protection violation2011$70,000
TFI Tours International, Ltd. aviation consumer protection violation2004$40,000
TEM Enterprises dba Xtra Airways aviation consumer protection violation2012$300,000
Tatonduk Outfitters Limited d/b/a Everts Air Alaska and Everts Air Cargo aviation consumer protection violation2004$40,000
TAP Portugal aviation consumer protection violation2009$10,000
TAP Portugal aviation consumer protection violation2017$50,000
TAP Air Portugal aviation consumer protection violation2022$1,100,000
TAME Linea Aerea del Ecuador aviation consumer protection violation2018$130,000
TAM Linhas Aereas, S.A. aviation consumer protection violation2010$5,000
TACA International Airlines, S.A. aviation consumer protection violation2011$55,000
TACA International Airlines, S.A. aviation consumer protection violation2006$50,000
Swoop aviation consumer protection violation2022$175,000
Swift Jet, Inc. aviation consumer protection violation2012$10,000
Swift Air, LLC aviation consumer protection violation2011$100,000
Swain Australia Tours aviation consumer protection violation2001$5,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.