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Violation Tracker Agency Summary Page

Agency Name: Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: $225,902,500
Number of Records: 578
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Southwest Airlines$143,670,00016
American Airlines$13,175,00028
United Airlines Holdings$8,272,00023
Delta Air Lines$7,700,00024
Air Canada$5,010,0007
Indigo Partners$4,575,00012
International Airlines Group$2,275,00011
Asiana Airlines$1,320,0003
Virgin Group$1,130,0003
Spirit Airlines$1,095,0008

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense Type sort iconYearPenalty Amount
United Air Lines, Inc.United Airlines Holdingsairlinesdiscriminatory practices (non-employment)2011$60,000
Delta Air Lines, Inc.Delta Air Linesairlinesdiscriminatory practices (non-employment)2020$50,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2016$65,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2016$1,600,000
Delta Air LinesDelta Air Linesairlinesaviation consumer protection violation2016$40,000
Frontier AirlinesIndigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2016$60,000
JetBlue AirwaysJetBlue Airwaysairlinesaviation consumer protection violation2016$40,000
Royal Jordanian Airlines aviation consumer protection violation2016$35,000
Qatar Airways Q.C.S.C. aviation consumer protection violation2016$185,000
Philippine Airlines, Inc aviation consumer protection violation2016$20,000
Silver Airways LLCSilver Airways LLCairlinesaviation consumer protection violation2016$25,000
Air CanadaAir Canadaairlinesaviation consumer protection violation2016$225,000
Alaska Airlines, Inc.Alaska Airairlinesaviation consumer protection violation2016$40,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2016$45,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2016$40,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$35,000
Orange Air, LLC aviation consumer protection violation2016$20,000
Aeroenlaces Nacionales, S.A. de CV aviation consumer protection violation2016$150,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2016$150,000
Lufthansa German AirlinesLufthansaairlinesaviation consumer protection violation2016$200,000
Societe Air FranceAir France-KLMairlinesaviation consumer protection violation2016$200,000
SeaPort Airlines, Inc. aviation consumer protection violation2016$30,000
Compass Airlines, LLCTrans States Holdingsairlinesaviation consumer protection violation2016$70,000
GoJet Airlines, LLCTrans States Holdingsairlinesaviation consumer protection violation2016$40,000
Dynamic Airways LLC aviation consumer protection violation2016$200,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2016$40,000
Porter Airlines, Inc. aviation consumer protection violation2016$40,000
Porter Escapes, Inc. aviation consumer protection violation2016$10,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$750,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$2,000,000
Middle East Airlines Airliban aviation consumer protection violation2015$10,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2015$20,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2015$100,000
Great Lakes Aviation, Ltd. aviation consumer protection violation2015$40,000
Charter Air Transport, Inc. aviation consumer protection violation2015$30,000
Hawaiian Airlines, Inc.Hawaiian Holdingsairlinesaviation consumer protection violation2015$160,000
Inter Island Airways, Inc. aviation consumer protection violation2015$20,000
SriLankan Airlines Limited aviation consumer protection violation2015$20,000
FlyBlade, Inc. aviation consumer protection violation2015$80,000
Fareportal Inc., d/b/a CheapOair aviation consumer protection violation2015$185,000
Air Europa Lineas Aereas, S.A.U. aviation consumer protection violation2015$100,000
Lufthansa German AirlinesLufthansaairlinesaviation consumer protection violation2015$30,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2015$1,600,000
Saudi Arabia Airlines aviation consumer protection violation2014$50,000
China Eastern Airlines Co. Ltd. aviation consumer protection violation2014$40,000
Air Canada rougeAir Canadaairlinesaviation consumer protection violation2014$90,000
Cathay Pacific Airways LimitedCathay Pacific Airwaysairlinesaviation consumer protection violation2014$260,000
WestJet aviation consumer protection violation2014$50,000
Voyager Travel LLC aviation consumer protection violation2014$20,000
Turkish Airlines aviation consumer protection violation2014$300,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2014$100,000
Alaska Airlines, Inc.Alaska Airairlinesaviation consumer protection violation2014$150,000
Southwest Airlines, Co.Southwest Airlinesairlinesaviation consumer protection violation2014$200,000
Air Europa aviation consumer protection violation2014$140,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2014$225,000
Skyscanner Limited aviation consumer protection violation2014$40,000
Sky King, Inc.Ingles Marketsretailingaviation consumer protection violation2014$100,000
Charter by the Seat LLC aviation consumer protection violation2014$30,000
Asiana AirlinesAsiana Airlinesairlinesaviation consumer protection violation2014$500,000
Global Target International Inc., d/b/a GTS Globotours aviation consumer protection violation2014$80,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2014$25,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2014$90,000
Airtrade International, Inc. aviation consumer protection violation2014$80,000
WK Travel d/b/a OneTravel aviation consumer protection violation2014$95,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2013$60,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2013$20,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2013$60,000
Laurus Travel, Inc. aviation consumer protection violation2013$26,000
VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes aviation consumer protection violation2013$250,000
Alaska Airlines, Inc.Alaska Airairlinesaviation consumer protection violation2013$30,000
VIH Cougar Helicopters, Inc. aviation consumer protection violation2013$300,000
BestCare EMS, Ltd. aviation consumer protection violation2013$15,000
GoJet Airlines, LLCTrans States Holdingsairlinesaviation consumer protection violation2013$10,000
Shuttle America Corporation aviation consumer protection violation2013$10,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2013$20,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2013$1,200,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$1,100,000
Carlson Wagonlit Travel, Inc.Carlsonmiscellaneous servicesaviation consumer protection violation2013$125,000
Frosch International Travel, Inc. aviation consumer protection violation2013$65,000
Jet Airways (India) Ltd. aviation consumer protection violation2013$10,000
Alpha Media Group, LLC aviation consumer protection violation2013$60,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2013$150,000
Valley National Bank aviation consumer protection violation2013$125,000
Raj Travel, Incorporated aviation consumer protection violation2013$10,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$350,000
AAA MidAtlantic Inc. aviation consumer protection violation2013$40,000
STA Travel, Inc. aviation consumer protection violation2013$40,000
AviancaAvianca Holdingsairlinesaviation consumer protection violation2013$100,000
Etihad Airways, Inc. aviation consumer protection violation2013$20,000
Hipmunk, Inc. aviation consumer protection violation2013$30,000
Frontier Airlines, Inc.Indigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2013$80,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2013$200,000
American Eagle Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2013$200,000
PrimeSport, Inc. aviation consumer protection violation2013$60,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2013$40,000
Korean Airlines Co., Ltd.Hanjin Groupdiversifiedaviation consumer protection violation2013$60,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2013$60,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2013$750,000
JTB USA, Inc. aviation consumer protection violation2013$60,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2013$100,000
Air China Limited aviation consumer protection violation2013$90,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.