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Violation Tracker Agency Summary Page

Agency Name: Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: $225,902,500
Number of Records: 578
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Southwest Airlines$143,670,00016
American Airlines$13,175,00028
United Airlines Holdings$8,272,00023
Delta Air Lines$7,700,00024
Air Canada$5,010,0007
Indigo Partners$4,575,00012
International Airlines Group$2,275,00011
Asiana Airlines$1,320,0003
Virgin Group$1,130,0003
Spirit Airlines$1,095,0008

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount sort icon
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2023$140,000,000
Air CanadaAir Canadaairlinesaviation consumer protection violation2021$4,500,000
American Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2023$4,100,000
Frontier AirlinesIndigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2022$2,200,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$2,000,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2011$2,000,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2021$1,900,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2016$1,600,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2015$1,600,000
Frontier AirlinesIndigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2017$1,500,000
Air India aviation consumer protection violation2022$1,400,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2003$1,350,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2013$1,200,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2003$1,200,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$1,100,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2003$1,100,000
TAP Air Portugal aviation consumer protection violation2022$1,100,000
British AirwaysInternational Airlines Groupairlinesaviation consumer protection violation2023$1,100,000
Virgin Atlantic Airways LimitedVirgin Groupdiversifiedaviation consumer protection violation2023$1,050,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2019$1,000,000
LATAM Airlines Group S.A.LATAM Airlines Groupairlinesaviation consumer protection violation2023$1,000,000
American Eagle Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2011$900,000
Aerovias de Mexico, S.A. de C.V. aviation consumer protection violation2022$900,000
EL AL Israel Airlines Ltd.El Al Israel Airlineairlinesaviation consumer protection violation2022$900,000
America West AirlinesAmerican Airlinesairlinesaviation consumer protection violation2004$850,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2016$750,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2013$750,000
Asiana AirlinesAsiana Airlinesairlinesaviation consumer protection violation2002$750,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2019$750,000
AviancaAvianca Holdingsairlinesaviation consumer protection violation2022$750,000
Scandinavian Airlines SystemScandinavian Airlines System (SAS)airlinesaviation consumer protection violation2023$750,000
Northwest Airlines, Inc.Delta Air Linesairlinesaviation consumer protection violation2002$700,000
JetBlue Airways Corp.JetBlue Airwaysairlinesaviation consumer protection violation2010$600,000
Ultimate Fares aviation consumer protection violation2009$600,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2003$550,000
Air Transat A.T. Inc. aviation consumer protection violation2023$525,000
Asiana AirlinesAsiana Airlinesairlinesaviation consumer protection violation2014$500,000
Sky King, Inc.Ingles Marketsretailingaviation consumer protection violation2013$500,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2010$500,000
Southeast Airlines, Inc. aviation consumer protection violation2006$500,000
Southwest Airlines, Co.Southwest Airlinesairlinesaviation consumer protection violation2003$500,000
Compania Panamena de Aviacion, S.A. aviation consumer protection violation2020$450,000
Principal Air Services, LLC aviation consumer protection violation2006$400,000
Ryan International Airlines, Inc. aviation consumer protection violation2003$400,000
Frontier Airlines, Inc.Indigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2017$400,000
Emirates aviation consumer protection violation2020$400,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2009$375,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2009$375,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$350,000
World Airways, Inc. aviation consumer protection violation2005$350,000
Contract Air Cargo, Inc. aviation consumer protection violation2005$350,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2020$350,000
Turkish Airlines aviation consumer protection violation2014$300,000
VIH Cougar Helicopters, Inc. aviation consumer protection violation2013$300,000
TEM Enterprises dba Xtra Airways aviation consumer protection violation2012$300,000
Japan AirlinesJapan Airlinesairlinesaviation consumer protection violation2019$300,000
Aerolineas Argentinas aviation consumer protection violation2020$300,000
FlightHub Group Inc. aviation consumer protection violation2022$300,000
Air China Limited aviation consumer protection violation2022$300,000
Comair, Inc.Delta Air Linesairlinesaviation consumer protection violation2010$275,000
Cathay Pacific Airways LimitedCathay Pacific Airwaysairlinesaviation consumer protection violation2014$260,000
VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes aviation consumer protection violation2013$250,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2012$250,000
Jet Choice I, LLC aviation consumer protection violation2007$250,000
AMI Jet Charter, Inc. aviation consumer protection violation2005$250,000
American Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2017$250,000
Allegiant Air LLCAllegiant Airairlinesaviation consumer protection violation2018$250,000
China Eastern Airlines Corporation, Ltd. aviation consumer protection violation2019$247,000
Air CanadaAir Canadaairlinesaviation consumer protection violation2016$225,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2014$225,000
Northwest Airlines, Inc.,Delta Air Linesairlinesaviation consumer protection violation2004$225,000
British Airways PLCInternational Airlines Groupairlinesaviation consumer protection violation2018$225,000
Allegiant Air, LLCAllegiant Airairlinesaviation consumer protection violation2018$225,000
Eurowings GmbH aviation consumer protection violation2023$225,000
Aeronexus Corporate aviation consumer protection violation2022$205,000
Lufthansa German AirlinesLufthansaairlinesaviation consumer protection violation2016$200,000
Societe Air FranceAir France-KLMairlinesaviation consumer protection violation2016$200,000
Dynamic Airways LLC aviation consumer protection violation2016$200,000
Southwest Airlines, Co.Southwest Airlinesairlinesaviation consumer protection violation2014$200,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2013$200,000
American Eagle Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2013$200,000
Atlantic Southeast AirlinesSkyWestairlinesaviation consumer protection violation2011$200,000
Unique Vacations, Inc. aviation consumer protection violation2010$200,000
Trans World Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2003$200,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2017$200,000
Scandinavian Airline SystemScandinavian Airlines System (SAS)airlinesaviation consumer protection violation2018$200,000
Etihad Airways aviation consumer protection violation2022$200,000
Qatar Airways Q.C.S.C. aviation consumer protection violation2016$185,000
Fareportal Inc., d/b/a CheapOair aviation consumer protection violation2015$185,000
Caribbean Sun Airlines dba World Atlantic Airlines aviation consumer protection violation2012$180,000
Travelocity.com LPExpedia Groupmiscellaneous servicesaviation consumer protection violation2012$180,000
Capital Airways, LLC aviation consumer protection violation2011$175,000
Premier Aircraft Management, Inc. aviation consumer protection violation2004$175,000
Swoop aviation consumer protection violation2022$175,000
Hawaiian Airlines, Inc.Hawaiian Holdingsairlinesaviation consumer protection violation2015$160,000
Aeroenlaces Nacionales, S.A. de CV aviation consumer protection violation2016$150,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2016$150,000
Alaska Airlines, Inc.Alaska Airairlinesaviation consumer protection violation2014$150,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2013$150,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2013$150,000
Copa Airlines, Inc. aviation consumer protection violation2012$150,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.