Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,370,500
Number of Records: 
541
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Continental$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summay page for that parent company.
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Company Parent Parent Major Industry Primary Offense Type Year Penalty Amountsort icon
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2017 $120,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $115,000
Air India   aviation consumer protection violation 2017 $115,000
Ritetime Aviation & Travel Services, Inc.   aviation consumer protection violation 2006 $110,000
Air Jamaica, Ltd.   aviation consumer protection violation 2008 $105,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2015 $100,000
Air Europa Lineas Aereas, S.A.U.   aviation consumer protection violation 2015 $100,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2014 $100,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2014 $100,000
Avianca Avianca Holdings airlines aviation consumer protection violation 2013 $100,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2013 $100,000
Caribbean Airlines Limited   aviation consumer protection violation 2013 $100,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $100,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2012 $100,000
Allegiant Air, LLC Allegiant Air airlines aviation consumer protection violation 2012 $100,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2012 $100,000
Emirates   aviation consumer protection violation 2011 $100,000
Swift Air, LLC   aviation consumer protection violation 2011 $100,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $100,000
Falcon Air Express   aviation consumer protection violation 2010 $100,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2010 $100,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2008 $100,000
Skyservice Airlines Inc.   aviation consumer protection violation 2006 $100,000
BlueStarJets, LLC   aviation consumer protection violation 2005 $100,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2005 $100,000
Akwaaba Airlines & Tours Limited   aviation consumer protection violation 2005 $100,000
Traffic Management Corporation and Contract Cargo Airlines, Inc.   aviation consumer protection violation 2004 $100,000
DB Air, Ltd.   aviation consumer protection violation 2004 $100,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2003 $100,000
JetBIue Airways JetBlue Airways airlines aviation consumer protection violation 2003 $100,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2002 $100,000
Norwegian Air Shuttle   aviation consumer protection violation 2018 $100,000
Flugleidir, h.f., d/b/a Icelandair?   aviation consumer protection violation 2018 $100,000
WK Travel d/b/a OneTravel   aviation consumer protection violation 2014 $95,000
Amadeus IT Group, S.A.   aviation consumer protection violation 2011 $95,000
Air Canada rouge Air Canada airlines aviation consumer protection violation 2014 $90,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2014 $90,000
Air China Limited   aviation consumer protection violation 2013 $90,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2012 $90,000
Classic Designs of Tampa Bay, Inc., d/b/a Bell Air Aviation   aviation consumer protection violation 2006 $90,000
Grand Circle Corporation, d/b/a Grand Circle Travel and d/b/a Overseas Adventure Travel   aviation consumer protection violation 2006 $90,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $90,000
All Nippon Airways All Nippon Airways (ANA) airlines aviation consumer protection violation 2018 $90,000
Trafalgar Tours West, Inc., d/b/a Trafalgar Tours   aviation consumer protection violation 2007 $85,000
FlyBlade, Inc.   aviation consumer protection violation 2015 $80,000
Global Target International Inc., d/b/a GTS Globotours   aviation consumer protection violation 2014 $80,000
Airtrade International, Inc.   aviation consumer protection violation 2014 $80,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2013 $80,000
Philippine Airlines, Inc.   aviation consumer protection violation 2012 $80,000
Santa Barbara Airlines   aviation consumer protection violation 2012 $80,000
Trip Advisor, LLC   aviation consumer protection violation 2012 $80,000
Air India, Limited   aviation consumer protection violation 2012 $80,000
Alitalia   aviation consumer protection violation 2012 $80,000
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2011 $80,000
Delta Air Lines, Inc. and Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $80,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2009 $80,000
Primaris Airlines, Inc.   aviation consumer protection violation 2008 $80,000
Transmeridian Airlines, Inc.   aviation consumer protection violation 2004 $80,000
United Airlines, Inc. United Continental airlines aviation consumer protection violation 2017 $80,000
Vision Airlines, Inc.   aviation consumer protection violation 2012 $75,000
Prestige Cruise Holdings, Inc. Norwegian Cruise Line entertainment aviation consumer protection violation 2010 $75,000
Mesaba Airlines   aviation consumer protection violation 2009 $75,000
United Airlines, Inc United Continental airlines aviation consumer protection violation 2009 $75,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2009 $75,000
Compania Mexicana de Aviacion, S.A. de C.V.   aviation consumer protection violation 2008 $75,000
Comair, Inc., d/b/a Delta Connection Delta Air Lines airlines aviation consumer protection violation 2007 $75,000
United Airlines United Continental airlines aviation consumer protection violation 2006 $75,000
Aloha Airlines   aviation consumer protection violation 2005 $75,000
SatoTravel, Inc.   aviation consumer protection violation 2004 $75,000
Compass Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2016 $70,000
Royal Jordanian Airlines   aviation consumer protection violation 2012 $70,000
Twin Air Calypso Limited, Inc.   aviation consumer protection violation 2012 $70,000
Asiana Airlines   aviation consumer protection violation 2012 $70,000
Thai Airways International Public Company Limited   aviation consumer protection violation 2011 $70,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2009 $70,000
Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms, and Avalon Waterways Group Voyagers Inc. miscellaneous services aviation consumer protection violation 2007 $70,000
Caribair, SA   aviation consumer protection violation 2007 $70,000
Ameristar Airways, Inc.   aviation consumer protection violation 2004 $70,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $65,000
Frosch International Travel, Inc.   aviation consumer protection violation 2013 $65,000
The COMM Group, Inc. and Cheap Caribbean, Inc.   aviation consumer protection violation 2010 $65,000
Vantage Travel Service, Inc., d/b/a Vantage Deluxe World Travel   aviation consumer protection violation 2008 $65,000
AGS Partnership   aviation consumer protection violation 2004 $65,000
Scott Aviation, Inc.   aviation consumer protection violation 2004 $65,000
Japan Airlines Company, Ltd. Japan Airlines airlines aviation consumer protection violation 2002 $65,000
Korean Air Lines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2002 $65,000
Vietnam Airlines JSC   aviation consumer protection violation 2018 $65,000
Frontier Airlines Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2016 $60,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $60,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $60,000
Alpha Media Group, LLC   aviation consumer protection violation 2013 $60,000
PrimeSport, Inc.   aviation consumer protection violation 2013 $60,000
Korean Airlines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2013 $60,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2013 $60,000
JTB USA, Inc.   aviation consumer protection violation 2013 $60,000
JSC Aeroflot   aviation consumer protection violation 2012 $60,000
Compagnie Nationale Royal Air Maroc   aviation consumer protection violation 2012 $60,000
EgyptAir Airlines Company   aviation consumer protection violation 2012 $60,000
Polskie Linie Lotnicze LOT S.A.   aviation consumer protection violation 2012 $60,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2012 $60,000
United Air Lines, Inc. United Continental airlines discriminatory practices 2011 $60,000
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