Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,440,500
Number of Records: 
543
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Continental$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summay page for that parent company.
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Company Parent Parent Major Industry Primary Offense Type Yearsort icon Penalty Amount
Ritz Tours, Inc.   aviation consumer protection violation 2008 $55,000
Pacific Delight Tours, Inc.   aviation consumer protection violation 2008 $20,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2009 $140,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2009 $50,000
ExpressJet Airlines, Inc. SkyWest airlines aviation consumer protection violation 2009 $50,000
Mesaba Airlines   aviation consumer protection violation 2009 $75,000
Ultimate Fares   aviation consumer protection violation 2009 $600,000
Jetstar Airways Pty Limited   aviation consumer protection violation 2009 $30,000
V1 Jets International, Inc.   aviation consumer protection violation 2009 $40,000
TAP Portugal   aviation consumer protection violation 2009 $10,000
Canadian Helicopters Limited   aviation consumer protection violation 2009 $125,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2009 $375,000
Costa Cruise Lines N.V.   aviation consumer protection violation 2009 $35,000
United Airlines, Inc United Continental airlines aviation consumer protection violation 2009 $75,000
Univair Aviation   aviation consumer protection violation 2009 $15,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2009 $50,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2009 $75,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2009 $70,000
Paragon Air, Inc.   aviation consumer protection violation 2009 $25,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2009 $375,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2009 $80,000
Gate 1, Ltd.   aviation consumer protection violation 2009 $50,000
Air Ambulance Worldwide, Inc.   aviation consumer protection violation 2009 $12,000
Medjet Assistance, LLC   aviation consumer protection violation 2009 $25,000
Holiday Airways Corporation d/b/a Holiday Air   aviation consumer protection violation 2009 $50,000
Angel Medflight Worldwide Air Ambulance Services, LLC   aviation consumer protection violation 2009 $10,000
smarTours, Inc.   aviation consumer protection violation 2009 $40,000
Turismo Tony Perez   aviation consumer protection violation 2009 $40,000
Condor Flugdienst GmbH   aviation consumer protection violation 2009 $22,000
Miami International, Inc.   aviation consumer protection violation 2009 $50,000
Liberty Travel Inc.   aviation consumer protection violation 2009 $55,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2009 $40,000
Pascan Aviation, Inc.   aviation consumer protection violation 2009 $20,000
Insel Air International   aviation consumer protection violation 2010 $20,000
A-Liner-8 Aviation, Inc.   aviation consumer protection violation 2010 $20,000
National Air Cargo Group, Inc., d/b/a National Airlines   aviation consumer protection violation 2010 $20,000
The COMM Group, Inc. and Cheap Caribbean, Inc.   aviation consumer protection violation 2010 $65,000
JetBlue Airways Corp. JetBlue Airways airlines aviation consumer protection violation 2010 $600,000
Caribbean Airlines Limited   aviation consumer protection violation 2010 $40,000
ACAAS Canada Ltd   aviation consumer protection violation 2010 $20,000
New Flight Solutions, Inc. d/b/a New Flight Charters   aviation consumer protection violation 2010 $40,000
Compania Panamena de Aviacion, S.A.   aviation consumer protection violation 2010 $50,000
Friendship Airways, Inc. d/b/a Yellow Air Taxi   aviation consumer protection violation 2010 $30,000
Unique Vacations, Inc.   aviation consumer protection violation 2010 $200,000
City Skies, Inc.   aviation consumer protection violation 2010 $30,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2010 $50,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $100,000
Educational Opportunities Tours, Inc.   aviation consumer protection violation 2010 $60,000
President Air Charter   aviation consumer protection violation 2010 $20,000
Pacific Holidays, Inc.   aviation consumer protection violation 2010 $30,000
EL Al Israel Airlines El Al Israel Airline airlines aviation consumer protection violation 2010 $30,000
MN Airlines, LLC d/b/a Sun Country Airlines   aviation consumer protection violation 2010 $40,000
Craig Air Center, Inc.   aviation consumer protection violation 2010 $25,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2010 $12,000
Pinnacle Airlines, Inc.   aviation consumer protection violation 2010 $10,000
China Focus, Inc., d/b/a China Focus Travel   aviation consumer protection violation 2010 $50,000
Lion World Travel Ltd. d/b/a South African Airways Vacations   aviation consumer protection violation 2010 $20,000
Chautauqua Airlines, Inc.   aviation consumer protection violation 2010 $50,000
Republic Airline, Inc. Republic Airways Holdings airlines aviation consumer protection violation 2010 $30,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2010 $500,000
Jet Team Charters, LLC   aviation consumer protection violation 2010 $30,000
Comair, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $275,000
Nuevo Mundo Travel Agency Inc.   aviation consumer protection violation 2010 $30,000
Compania Panamena de Aviation, S.A.   aviation consumer protection violation 2010 $20,000
Delta Air Lines, Inc. and Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $80,000
Sceptre Tours, Inc.   aviation consumer protection violation 2010 $30,000
Cayman Airways Limited   aviation consumer protection violation 2010 $50,000
Mercy Flights, Inc.   aviation consumer protection violation 2010 $30,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2010 $20,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $40,000
FarePortal, Inc.   aviation consumer protection violation 2010 $50,000
Falcon Air Express   aviation consumer protection violation 2010 $100,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2010 $100,000
R & M Aviation, Inc   aviation consumer protection violation 2010 $60,000
Aero ServicesExecutive, S.A.   aviation consumer protection violation 2010 $20,000
Prestige Cruise Holdings, Inc. Norwegian Cruise Line entertainment aviation consumer protection violation 2010 $75,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2010 $40,000
Bahamasair Holdings Limited   aviation consumer protection violation 2010 $15,000
Luxury Air Jets, Inc.   aviation consumer protection violation 2010 $40,000
Southern Sky Air & Tours, LLC d/b/a Myrtle Beach Direct Air & Tours   aviation consumer protection violation 2010 $35,000
TAM Linhas Aereas, S.A.   aviation consumer protection violation 2010 $5,000
United Air Lines, Inc. United Continental airlines aviation consumer protection violation 2010 $30,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2011 $40,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2011 $50,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2011 $900,000
BusinessJet Class, LLC   aviation consumer protection violation 2011 $40,000
United Air Lines, Inc. United Continental airlines discriminatory practices 2011 $60,000
Caribbean Airlines Limited   aviation consumer protection violation 2011 $60,000
LAN Airlines, S.A. LATAM Airlines Group airlines aviation consumer protection violation 2011 $50,000
Viajes Galiana, Inc   aviation consumer protection violation 2011 $10,000
Destination Southern Africa   aviation consumer protection violation 2011 $20,000
South African Airways PTY Limited   aviation consumer protection violation 2011 $55,000
Orbitz Worldwide, LLC. Liberty Expedia miscellaneous services aviation consumer protection violation 2011 $60,000
Virgin Atlantic Airways, Ltd. Virgin Group diversified aviation consumer protection violation 2011 $50,000
Lowestfare.com, LLC Booking Holdings miscellaneous services aviation consumer protection violation 2011 $50,000
Amadeus IT Group, S.A.   aviation consumer protection violation 2011 $95,000
Emirates   aviation consumer protection violation 2011 $100,000
JetBlue Airways, Ltd. JetBlue Airways airlines aviation consumer protection violation 2011 $50,000
Thai Airways International Public Company Limited   aviation consumer protection violation 2011 $70,000
The Craig Evan Corporation d/b/a Flightexec   aviation consumer protection violation 2011 $10,000
Ethiopian Airlines Enterprise   aviation consumer protection violation 2011 $50,000
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