Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,740,500
Number of Records: 
544
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Airlines Holdings$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parent Parent Major Industrysort icon Primary Offense Type Year Penalty Amount
Pacific Coastal Airlines, Ltd.   aviation consumer protection violation 2002 $10,000
Cheap Tickets, Inc.   aviation consumer protection violation 2002 $30,000
Arizona Express Airlines, Inc.   aviation consumer protection violation 2002 $5,000
Site59.com, Incorporated   aviation consumer protection violation 2002 $40,000
Aero Continente, S.A.   aviation consumer protection violation 2002 $20,000
Air India   aviation consumer protection violation 2017 $115,000
Dynamic International Airways, LLC   aviation consumer protection violation 2017 $120,000
Paradigm Jet Management, Inc.   aviation consumer protection violation 2017 $30,000
PT Airfast Indonesia   aviation consumer protection violation 2000 $30,000
Avioquintana   aviation consumer protection violation 2000 $25,000
Northwest International Airways   aviation consumer protection violation 2000 $20,000
Kitty Hawk Aircargo   aviation consumer protection violation 2000 $50,000
Aloha Airlines   aviation consumer protection violation 2001 $20,000
Vacation Express Holdings Inc.   aviation consumer protection violation 2001 $15,000
Air New Zealand Ltd.   aviation consumer protection violation 2001 $45,000
Grand Bahamas Vacations   aviation consumer protection violation 2001 $30,000
TRIP.com Inc.   aviation consumer protection violation 2001 $17,000
Swain Australia Tours   aviation consumer protection violation 2001 $5,000
Canada 3000   aviation consumer protection violation 2001 $12,500
Midwest Express Airlines   aviation consumer protection violation 2001 $12,500
Air X Aviation, Inc.   aviation consumer protection violation 2017 $25,000
TAP Portugal   aviation consumer protection violation 2017 $50,000
Seaport Airlines, Inc.   aviation consumer protection violation 2017 $40,000
Dynamic Airways   aviation consumer protection violation 2017 $15,000
Norwegian Air Shuttle   aviation consumer protection violation 2018 $100,000
Compania Panamena de Aviacion, S.A.   aviation consumer protection violation 2018 $25,000
Flugleidir, h.f., d/b/a Icelandair?   aviation consumer protection violation 2018 $100,000
Icelandair Group   aviation consumer protection violation 2018 $40,000
TAME Linea Aerea del Ecuador   aviation consumer protection violation 2018 $130,000
Vietnam Airlines JSC   aviation consumer protection violation 2018 $65,000
Peninsula Airways, Inc.   aviation consumer protection violation 2018 $20,000
Sky Lease I, Inc.   aviation consumer protection violation 2019 $45,000
AirGate Aviation, Inc.   aviation consumer protection violation 2019 $50,000
Aviajet RD LLC   aviation consumer protection violation 2019 $20,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $65,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $1,600,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2016 $40,000
JetBlue Airways JetBlue Airways airlines aviation consumer protection violation 2016 $40,000
Air Canada Air Canada airlines aviation consumer protection violation 2016 $225,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2016 $40,000
American Airlines American Airlines airlines aviation consumer protection violation 2016 $45,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2016 $40,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2016 $35,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $150,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2016 $200,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2016 $200,000
Compass Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2016 $70,000
GoJet Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2016 $40,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $40,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2016 $750,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2016 $2,000,000
American Airlines American Airlines airlines aviation consumer protection violation 2015 $20,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2015 $100,000
Great Lakes Aviation, Ltd. Great Lakes Aviation airlines aviation consumer protection violation 2015 $40,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2015 $160,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2015 $30,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2015 $1,600,000
Air Canada rouge Air Canada airlines aviation consumer protection violation 2014 $90,000
Cathay Pacific Airways Limited Cathay Pacific Airways airlines aviation consumer protection violation 2014 $260,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2014 $100,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2014 $150,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2014 $200,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2014 $225,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2014 $25,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2014 $90,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $60,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $60,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2013 $30,000
GoJet Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2013 $10,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2013 $1,200,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $1,100,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $150,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $350,000
Avianca Avianca Holdings airlines aviation consumer protection violation 2013 $100,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $200,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2013 $200,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2013 $40,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2013 $60,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2013 $750,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2013 $100,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $150,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $130,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2012 $55,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $100,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2012 $250,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2012 $90,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2012 $100,000
Atlantic Southeast Airlines, Inc. SkyWest airlines aviation consumer protection violation 2012 $25,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $40,000
Allegiant Air, LLC Allegiant Air airlines aviation consumer protection violation 2012 $100,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2012 $100,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2012 $60,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2011 $40,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2011 $50,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2011 $900,000
United Air Lines, Inc. United Airlines Holdings airlines discriminatory practices 2011 $60,000
LAN Airlines, S.A. LATAM Airlines Group airlines aviation consumer protection violation 2011 $50,000
JetBlue Airways, Ltd. JetBlue Airways airlines aviation consumer protection violation 2011 $50,000
Air Canada Air Canada airlines aviation consumer protection violation 2011 $50,000
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