Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,440,500
Number of Records: 
543
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Continental$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parentsort icon Parent Major Industry Primary Offense Type Year Penalty Amount
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $2,000,000
Mesaba Aviation, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $125,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $100,000
Comair, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $275,000
Delta Air Lines, Inc. and Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $80,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $40,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2009 $375,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $115,000
Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $40,000
Comair, Inc., d/b/a Delta Connection Delta Air Lines airlines aviation consumer protection violation 2007 $75,000
Northwest Airlines, Inc., Delta Air Lines airlines aviation consumer protection violation 2004 $225,000,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2003 $1,350,000
MLT Vacations, Inc. Delta Air Lines airlines aviation consumer protection violation 2002 $50,000
Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2002 $700,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $90,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2001 $25,000
Northwest Airlines Inc. Delta Air Lines airlines aviation consumer protection violation 2001 $25,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2017 $120,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $200,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2019 $750,000
EL Al Israel Airlines El Al Israel Airline airlines aviation consumer protection violation 2010 $30,000
El AI Israel Airlines, Ltd. El Al Israel Airline airlines aviation consumer protection violation 2005 $20,000
Great Lakes Aviation, Ltd. Great Lakes Aviation airlines aviation consumer protection violation 2015 $40,000
Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms, and Avalon Waterways Group Voyagers Inc. miscellaneous services aviation consumer protection violation 2007 $70,000
Korean Airlines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2013 $60,000
Korean Air Lines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2002 $65,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2015 $160,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2009 $50,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2007 $50,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2005 $100,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2018 $125,000
Frontier Airlines Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2016 $60,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2013 $80,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2012 $50,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2011 $40,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2004 $30,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2004 $35,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2003 $100,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $40,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $400,000
Frontier Airlines Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $1,500,000
Frontier Airlines Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2017 $40,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2014 $100,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2013 $500,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2002 $100,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $150,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $40,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2014 $225,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2013 $40,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2012 $250,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2006 $50,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2003 $40,000
British Airways PLC International Airlines Group airlines aviation consumer protection violation 2018 $225,000
Japan Airlines Company, Ltd. Japan Airlines airlines aviation consumer protection violation 2002 $65,000
JetBlue Airways JetBlue Airways airlines aviation consumer protection violation 2016 $40,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2014 $25,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2013 $60,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2012 $90,000
JetBlue Airways, Ltd. JetBlue Airways airlines aviation consumer protection violation 2011 $50,000
JetBlue Airways Corp. JetBlue Airways airlines aviation consumer protection violation 2010 $600,000
JetBlue Airways Corp. JetBlue Airways airlines aviation consumer protection violation 2007 $30,000
JetBlue Airways, Inc. JetBlue Airways airlines aviation consumer protection violation 2004 $25,000
JetBIue Airways JetBlue Airways airlines aviation consumer protection violation 2003 $100,000
LAN Airlines, S.A. LATAM Airlines Group airlines aviation consumer protection violation 2011 $50,000
LAN Airlines LATAM Airlines Group airlines aviation consumer protection violation 2007 $30,000
Orbitz Worldwide, LLC Liberty Expedia miscellaneous services aviation consumer protection violation 2012 $50,000
Travelocity.com LP Liberty Expedia miscellaneous services aviation consumer protection violation 2012 $180,000
Orbitz Worldwide, LLC. Liberty Expedia miscellaneous services aviation consumer protection violation 2011 $60,000
Expedia, Inc. Liberty Expedia miscellaneous services aviation consumer protection violation 2011 $29,000
Hotwire, Inc. Liberty Expedia miscellaneous services aviation consumer protection violation 2002 $50,000
Travelocity.com, L.P. Liberty Expedia miscellaneous services aviation consumer protection violation 2002 $50,000
Expedia Inc. Liberty Expedia miscellaneous services aviation consumer protection violation 2001 $20,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2016 $200,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2015 $30,000
Deutsche Lufthansa AG Lufthansa airlines aviation consumer protection violation 2011 $50,000
Deutsche Lufthansa AG Lufthansa airlines aviation consumer protection violation 2019 $50,000
Mesa Airlines, Inc., d/b/a go! Mesa Air airlines aviation consumer protection violation 2006 $20,000
Prestige Cruise Holdings, Inc. Norwegian Cruise Line entertainment aviation consumer protection violation 2010 $75,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2014 $90,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $100,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $40,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2018 $125,000
Republic Airline, Inc. Republic Airways Holdings airlines aviation consumer protection violation 2010 $30,000
USA Jet Airlines, Inc. Roadrunner Transportation Systems freight and logistics aviation consumer protection violation 2006 $35,000
Scandinavian Airlines System (SAS) Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2005 $25,000
Scandinavian Airline System Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2018 $200,000
Atlantic Southeast Airlines, Inc. SkyWest airlines aviation consumer protection violation 2012 $25,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2011 $40,000
Atlantic Southeast Airlines SkyWest airlines aviation consumer protection violation 2011 $200,000
ExpressJet Airlines, Inc. SkyWest airlines aviation consumer protection violation 2009 $50,000
SkyWest Airlines, Inc. SkyWest airlines aviation consumer protection violation 2006 $25,000
Atlantic Southeast Airlines SkyWest airlines aviation consumer protection violation 2001 $5,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2016 $40,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2015 $1,600,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2014 $200,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $200,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2013 $100,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $150,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2012 $60,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2011 $30,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2011 $50,000
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