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Violation Tracker Agency Summary Page

Agency Name: Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: $225,902,500
Number of Records: 578
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Southwest Airlines$143,670,00016
American Airlines$13,175,00028
United Airlines Holdings$8,272,00023
Delta Air Lines$7,700,00024
Air Canada$5,010,0007
Indigo Partners$4,575,00012
International Airlines Group$2,275,00011
Asiana Airlines$1,320,0003
Virgin Group$1,130,0003
Spirit Airlines$1,095,0008

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount sort icon
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2009$80,000
Primaris Airlines, Inc. aviation consumer protection violation2008$80,000
Transmeridian Airlines, Inc. aviation consumer protection violation2004$80,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2017$80,000
Trafalgar Tours West, Inc., d/b/a Trafalgar Tours aviation consumer protection violation2007$85,000
Air Canada rougeAir Canadaairlinesaviation consumer protection violation2014$90,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2014$90,000
Air China Limited aviation consumer protection violation2013$90,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2012$90,000
Classic Designs of Tampa Bay, Inc., d/b/a Bell Air Aviation aviation consumer protection violation2006$90,000
Grand Circle Corporation, d/b/a Grand Circle Travel and d/b/a Overseas Adventure Travel aviation consumer protection violation2006$90,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2017$90,000
All Nippon AirwaysAll Nippon Airways (ANA)airlinesaviation consumer protection violation2018$90,000
WK Travel d/b/a OneTravel aviation consumer protection violation2014$95,000
Amadeus IT Group, S.A. aviation consumer protection violation2011$95,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2015$100,000
Air Europa Lineas Aereas, S.A.U. aviation consumer protection violation2015$100,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2014$100,000
Sky King, Inc.Ingles Marketsretailingaviation consumer protection violation2014$100,000
AviancaAvianca Holdingsairlinesaviation consumer protection violation2013$100,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2013$100,000
Caribbean Airlines Limited aviation consumer protection violation2013$100,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2012$100,000
Virgin America Inc.Alaska Airairlinesaviation consumer protection violation2012$100,000
Allegiant Air, LLCAllegiant Airairlinesaviation consumer protection violation2012$100,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2012$100,000
Emirates aviation consumer protection violation2011$100,000
Swift Air, LLC aviation consumer protection violation2011$100,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2010$100,000
Falcon Air Express aviation consumer protection violation2010$100,000
Continental Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2010$100,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2008$100,000
Skyservice Airlines Inc. aviation consumer protection violation2006$100,000
BlueStarJets, LLC aviation consumer protection violation2005$100,000
Hawaiian AirlinesHawaiian Holdingsairlinesaviation consumer protection violation2005$100,000
Akwaaba Airlines & Tours Limited aviation consumer protection violation2005$100,000
Traffic Management Corporation and Contract Cargo Airlines, Inc. aviation consumer protection violation2004$100,000
DB Air, Ltd. aviation consumer protection violation2004$100,000
Frontier Airlines, Inc.Indigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2003$100,000
JetBIue AirwaysJetBlue Airwaysairlinesaviation consumer protection violation2003$100,000
Sky King, Inc.Ingles Marketsretailingaviation consumer protection violation2002$100,000
Norwegian Air Shuttle aviation consumer protection violation2018$100,000
Flugleidir, h.f., d/b/a Icelandair? aviation consumer protection violation2018$100,000
Air Canada rougeAir Canadaairlinesaviation consumer protection violation2022$100,000
Air Jamaica, Ltd. aviation consumer protection violation2008$105,000
Ritetime Aviation & Travel Services, Inc. aviation consumer protection violation2006$110,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2007$115,000
Air India aviation consumer protection violation2017$115,000
Continental Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2011$120,000
Global Airline Services, Inc. aviation consumer protection violation2011$120,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2011$120,000
IDM Corporate Aviation Services, LLC aviation consumer protection violation2007$120,000
ATA Airlines, Inc. aviation consumer protection violation2004$120,000
Dynamic International Airways, LLC aviation consumer protection violation2017$120,000
Delta Air LinesDelta Air Linesairlinesaviation consumer protection violation2017$120,000
Carlson Wagonlit Travel, Inc.Carlsonmiscellaneous servicesaviation consumer protection violation2013$125,000
Valley National Bank aviation consumer protection violation2013$125,000
Alitalia aviation consumer protection violation2013$125,000
Mesaba Aviation, Inc.Delta Air Linesairlinesaviation consumer protection violation2011$125,000
Canadian Helicopters Limited aviation consumer protection violation2009$125,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2003$125,000
Hawaiian AirlinesHawaiian Holdingsairlinesaviation consumer protection violation2018$125,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2018$125,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2013$130,000
Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V. aviation consumer protection violation2012$130,000
TAME Linea Aerea del Ecuador aviation consumer protection violation2018$130,000
Compania Panamena de Aviacion, S.A., d/b/a Copa Airlines aviation consumer protection violation2023$130,000
British Airways PLCInternational Airlines Groupairlinesaviation consumer protection violation2023$135,000
Air Europa aviation consumer protection violation2014$140,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2009$140,000
Aeroenlaces Nacionales, S.A. de CV aviation consumer protection violation2016$150,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2016$150,000
Alaska Airlines, Inc.Alaska Airairlinesaviation consumer protection violation2014$150,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2013$150,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2013$150,000
Copa Airlines, Inc. aviation consumer protection violation2012$150,000
Airtrade International, Inc. aviation consumer protection violation2012$150,000
Pakistan International Airlines Corporation aviation consumer protection violation2012$150,000
Aviation Advantage, Inc. aviation consumer protection violation2011$150,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2006$150,000
Platinum Jet Management, LLC aviation consumer protection violation2006$150,000
Classic Limited Air, Inc. aviation consumer protection violation2004$150,000
America West AirlinesAmerican Airlinesairlinesaviation consumer protection violation2003$150,000
Hawaiian Airlines, Inc.Hawaiian Holdingsairlinesaviation consumer protection violation2015$160,000
Capital Airways, LLC aviation consumer protection violation2011$175,000
Premier Aircraft Management, Inc. aviation consumer protection violation2004$175,000
Swoop aviation consumer protection violation2022$175,000
Caribbean Sun Airlines dba World Atlantic Airlines aviation consumer protection violation2012$180,000
Travelocity.com LPExpedia Groupmiscellaneous servicesaviation consumer protection violation2012$180,000
Qatar Airways Q.C.S.C. aviation consumer protection violation2016$185,000
Fareportal Inc., d/b/a CheapOair aviation consumer protection violation2015$185,000
Lufthansa German AirlinesLufthansaairlinesaviation consumer protection violation2016$200,000
Societe Air FranceAir France-KLMairlinesaviation consumer protection violation2016$200,000
Dynamic Airways LLC aviation consumer protection violation2016$200,000
Southwest Airlines, Co.Southwest Airlinesairlinesaviation consumer protection violation2014$200,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2013$200,000
American Eagle Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2013$200,000
Atlantic Southeast AirlinesSkyWestairlinesaviation consumer protection violation2011$200,000
Unique Vacations, Inc. aviation consumer protection violation2010$200,000
Trans World Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2003$200,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2017$200,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.