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Violation Tracker Agency Summary Page

Agency Name: Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: $225,902,500
Number of Records: 578
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Southwest Airlines$143,670,00016
American Airlines$13,175,00028
United Airlines Holdings$8,272,00023
Delta Air Lines$7,700,00024
Air Canada$5,010,0007
Indigo Partners$4,575,00012
International Airlines Group$2,275,00011
Asiana Airlines$1,320,0003
Virgin Group$1,130,0003
Spirit Airlines$1,095,0008

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense Type sort iconYearPenalty Amount
Northwest Airlines Inc.Delta Air Linesairlinesaviation consumer protection violation2001$25,000
Atlantic Southeast AirlinesSkyWestairlinesaviation consumer protection violation2001$5,000
Lowestfare.comBooking Holdingsmiscellaneous servicesaviation consumer protection violation2001$20,000
Alaska AirlinesAlaska Airairlinesaviation consumer protection violation2001$7,500
Expedia Inc.Expedia Groupmiscellaneous servicesaviation consumer protection violation2001$20,000
Canada 3000 aviation consumer protection violation2001$12,500
Midwest Express Airlines aviation consumer protection violation2001$12,500
Air X Aviation, Inc. aviation consumer protection violation2017$25,000
TAP Portugal aviation consumer protection violation2017$50,000
Delta Air LinesDelta Air Linesairlinesaviation consumer protection violation2017$120,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2017$80,000
Frontier Airlines, Inc.Indigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2017$40,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2017$200,000
American Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2017$250,000
Frontier Airlines, Inc.Indigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2017$400,000
Frontier AirlinesIndigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2017$1,500,000
Frontier AirlinesIndigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2017$40,000
Allegiant AirAllegiant Airairlinesaviation consumer protection violation2018$35,000
Southwest AirlinesSouthwest Airlinesairlinesaviation consumer protection violation2018$50,000
Seaport Airlines, Inc. aviation consumer protection violation2017$40,000
Dynamic Airways aviation consumer protection violation2017$15,000
Allegiant Air LLCAllegiant Airairlinesaviation consumer protection violation2018$250,000
Hawaiian AirlinesHawaiian Holdingsairlinesaviation consumer protection violation2018$125,000
Norwegian Air Shuttle aviation consumer protection violation2018$100,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2018$125,000
All Nippon AirwaysAll Nippon Airways (ANA)airlinesaviation consumer protection violation2018$90,000
Compania Panamena de Aviacion, S.A. aviation consumer protection violation2018$25,000
Flugleidir, h.f., d/b/a Icelandair? aviation consumer protection violation2018$100,000
Icelandair Group aviation consumer protection violation2018$40,000
Air CanadaAir Canadaairlinesaviation consumer protection violation2018$35,000
British Airways PLCInternational Airlines Groupairlinesaviation consumer protection violation2018$225,000
TAME Linea Aerea del Ecuador aviation consumer protection violation2018$130,000
Vietnam Airlines JSC aviation consumer protection violation2018$65,000
Peninsula Airways, Inc. aviation consumer protection violation2018$20,000
Scandinavian Airline SystemScandinavian Airlines System (SAS)airlinesaviation consumer protection violation2018$200,000
Allegiant Air, LLCAllegiant Airairlinesaviation consumer protection violation2018$225,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2019$1,000,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2019$750,000
Sky Lease I, Inc. aviation consumer protection violation2019$45,000
AirGate Aviation, Inc. aviation consumer protection violation2019$50,000
Deutsche Lufthansa AGLufthansaairlinesaviation consumer protection violation2019$50,000
Aviajet RD LLC aviation consumer protection violation2019$20,000
Japan AirlinesJapan Airlinesairlinesaviation consumer protection violation2019$300,000
China Eastern Airlines Corporation, Ltd. aviation consumer protection violation2019$247,000
Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V. d/b/a Volaris aviation consumer protection violation2020$70,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2020$350,000
Compania Panamena de Aviacion, S.A. aviation consumer protection violation2020$450,000
Aerolineas Argentinas aviation consumer protection violation2020$300,000
Emirates aviation consumer protection violation2020$400,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2021$60,000
Air CanadaAir Canadaairlinesaviation consumer protection violation2021$4,500,000
United Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2021$1,900,000
Paradigm Air Operators, Inc. aviation consumer protection violation2021$40,000
FlightHub Group Inc. aviation consumer protection violation2022$300,000
Air China Limited aviation consumer protection violation2022$300,000
Silver Airways, LLCSilver Airways LLCairlinesaviation consumer protection violation2022$25,000
Aerovias de Mexico, S.A. de C.V. aviation consumer protection violation2022$900,000
EL AL Israel Airlines Ltd.El Al Israel Airlineairlinesaviation consumer protection violation2022$900,000
Air India aviation consumer protection violation2022$1,400,000
Frontier AirlinesIndigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2022$2,200,000
AviancaAvianca Holdingsairlinesaviation consumer protection violation2022$750,000
TAP Air Portugal aviation consumer protection violation2022$1,100,000
Etihad Airways aviation consumer protection violation2022$200,000
Air Canada rougeAir Canadaairlinesaviation consumer protection violation2022$100,000
Swoop aviation consumer protection violation2022$175,000
Virgin Atlantic Airways LimitedVirgin Groupdiversifiedaviation consumer protection violation2023$1,050,000
Aeronexus Corporate aviation consumer protection violation2022$205,000
Eurowings GmbH aviation consumer protection violation2023$225,000
British Airways PLCInternational Airlines Groupairlinesaviation consumer protection violation2023$135,000
LATAM Airlines Group S.A.LATAM Airlines Groupairlinesaviation consumer protection violation2023$1,000,000
British AirwaysInternational Airlines Groupairlinesaviation consumer protection violation2023$1,100,000
Scandinavian Airlines SystemScandinavian Airlines System (SAS)airlinesaviation consumer protection violation2023$750,000
Air Transat A.T. Inc. aviation consumer protection violation2023$525,000
American Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2023$4,100,000
Compania Panamena de Aviacion, S.A., d/b/a Copa Airlines aviation consumer protection violation2023$130,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2023$140,000,000
United Air Lines, Inc.United Airlines Holdingsairlinesdiscriminatory practices (non-employment)2011$60,000
Delta Air Lines, Inc.Delta Air Linesairlinesdiscriminatory practices (non-employment)2020$50,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.