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Violation Tracker Agency Summary Page

Agency Name: Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: $225,902,500
Number of Records: 578
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Southwest Airlines$143,670,00016
American Airlines$13,175,00028
United Airlines Holdings$8,272,00023
Delta Air Lines$7,700,00024
Air Canada$5,010,0007
Indigo Partners$4,575,00012
International Airlines Group$2,275,00011
Asiana Airlines$1,320,0003
Virgin Group$1,130,0003
Spirit Airlines$1,095,0008

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount sort icon
TACA International Airlines, S.A. aviation consumer protection violation2006$50,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2006$50,000
Boston-Maine Airways Corp. aviation consumer protection violation2006$50,000
St. Barth Commuter, SARL aviation consumer protection violation2005$50,000
A-Liner-8 Aviation, Inc. aviation consumer protection violation2005$50,000
Falcon Air Charter, Inc. aviation consumer protection violation2004$50,000
Air Jamaica, Ltd. aviation consumer protection violation2003$50,000
MLT Vacations, Inc.Delta Air Linesairlinesaviation consumer protection violation2002$50,000
My Travel North America aviation consumer protection violation2002$50,000
Hotwire, Inc.Expedia Groupmiscellaneous servicesaviation consumer protection violation2002$50,000
Florida Air Transport, Inc. aviation consumer protection violation2002$50,000
Travelocity.com, L.P.Expedia Groupmiscellaneous servicesaviation consumer protection violation2002$50,000
United AirlinesUnited Airlines Holdingsairlinesaviation consumer protection violation2000$50,000
Continental AirlinesUnited Airlines Holdingsairlinesaviation consumer protection violation2000$50,000
Kitty Hawk Aircargo aviation consumer protection violation2000$50,000
TAP Portugal aviation consumer protection violation2017$50,000
Southwest AirlinesSouthwest Airlinesairlinesaviation consumer protection violation2018$50,000
AirGate Aviation, Inc. aviation consumer protection violation2019$50,000
Deutsche Lufthansa AGLufthansaairlinesaviation consumer protection violation2019$50,000
Delta Air Lines, Inc.Delta Air Linesairlinesdiscriminatory practices (non-employment)2020$50,000
Virgin America Inc.Alaska Airairlinesaviation consumer protection violation2012$55,000
South African Airways PTY Limited aviation consumer protection violation2011$55,000
TACA International Airlines, S.A. aviation consumer protection violation2011$55,000
Liberty Travel Inc. aviation consumer protection violation2009$55,000
Ritz Tours, Inc. aviation consumer protection violation2008$55,000
Private Jet Services Group, Inc. aviation consumer protection violation2007$55,000
Israir Airlines and Tourism, Ltd. aviation consumer protection violation2006$55,000
Frontier AirlinesIndigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2016$60,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2013$60,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2013$60,000
Alpha Media Group, LLC aviation consumer protection violation2013$60,000
PrimeSport, Inc. aviation consumer protection violation2013$60,000
Korean Airlines Co., Ltd.Hanjin Groupdiversifiedaviation consumer protection violation2013$60,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2013$60,000
JTB USA, Inc. aviation consumer protection violation2013$60,000
JSC Aeroflot aviation consumer protection violation2012$60,000
Compagnie Nationale Royal Air Maroc aviation consumer protection violation2012$60,000
EgyptAir Airlines Company aviation consumer protection violation2012$60,000
Polskie Linie Lotnicze LOT S.A. aviation consumer protection violation2012$60,000
AirTran AirwaysSouthwest Airlinesairlinesaviation consumer protection violation2012$60,000
United Air Lines, Inc.United Airlines Holdingsairlinesdiscriminatory practices (non-employment)2011$60,000
Caribbean Airlines Limited aviation consumer protection violation2011$60,000
Orbitz Worldwide, LLC.Expedia Groupmiscellaneous servicesaviation consumer protection violation2011$60,000
Aerovias de Mexico, S.A. de C.V. aviation consumer protection violation2011$60,000
Educational Opportunities Tours, Inc. aviation consumer protection violation2010$60,000
R & M Aviation, Inc aviation consumer protection violation2010$60,000
JTB Corporation d/b/a JTB USA, Inc. aviation consumer protection violation2008$60,000
Arrow Air, Inc., d/b/a Arrow Cargo aviation consumer protection violation2008$60,000
Jet One Jets, Inc. aviation consumer protection violation2008$60,000
Darby Aviation, Inc., d/b/a AlphaJet International aviation consumer protection violation2005$60,000
ATA Airlines, Inc. aviation consumer protection violation2005$60,000
C&M Airways, Inc. aviation consumer protection violation2005$60,000
Grand Casinos, Inc.Caesars Entertainment Inc.entertainmentaviation consumer protection violation2005$60,000
Blue Moon Aviation, LLC aviation consumer protection violation2004$60,000
Red Apple Aviation, Inc. aviation consumer protection violation2004$60,000
Calypso Airline, Inc. aviation consumer protection violation2004$60,000
Ryan International Airlines, Inc. aviation consumer protection violation2003$60,000
London Air Services Limited aviation consumer protection violation2003$60,000
Spirit Airlines, Inc.Spirit Airlinesairlinesaviation consumer protection violation2017$60,000
JetBlue Airways CorporationJetBlue Airwaysairlinesaviation consumer protection violation2021$60,000
American AirlinesAmerican Airlinesairlinesaviation consumer protection violation2016$65,000
Frosch International Travel, Inc. aviation consumer protection violation2013$65,000
The COMM Group, Inc. and Cheap Caribbean, Inc. aviation consumer protection violation2010$65,000
Vantage Travel Service, Inc., d/b/a Vantage Deluxe World Travel aviation consumer protection violation2008$65,000
AGS Partnership aviation consumer protection violation2004$65,000
Scott Aviation, Inc. aviation consumer protection violation2004$65,000
Japan Airlines Company, Ltd.Japan Airlinesairlinesaviation consumer protection violation2002$65,000
Korean Air Lines Co., Ltd.Hanjin Groupdiversifiedaviation consumer protection violation2002$65,000
Vietnam Airlines JSC aviation consumer protection violation2018$65,000
Compass Airlines, LLCTrans States Holdingsairlinesaviation consumer protection violation2016$70,000
Royal Jordanian Airlines aviation consumer protection violation2012$70,000
Twin Air Calypso Limited, Inc. aviation consumer protection violation2012$70,000
Asiana AirlinesAsiana Airlinesairlinesaviation consumer protection violation2012$70,000
Thai Airways International Public Company Limited aviation consumer protection violation2011$70,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2009$70,000
Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms, and Avalon WaterwaysGroup Voyagers Inc.miscellaneous servicesaviation consumer protection violation2007$70,000
Caribair, SA aviation consumer protection violation2007$70,000
Ameristar Airways, Inc. aviation consumer protection violation2004$70,000
Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V. d/b/a Volaris aviation consumer protection violation2020$70,000
Vision Airlines, Inc. aviation consumer protection violation2012$75,000
Prestige Cruise Holdings, Inc.Norwegian Cruise Lineentertainmentaviation consumer protection violation2010$75,000
Mesaba Airlines aviation consumer protection violation2009$75,000
United Airlines, IncUnited Airlines Holdingsairlinesaviation consumer protection violation2009$75,000
Continental Airlines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2009$75,000
Compania Mexicana de Aviacion, S.A. de C.V. aviation consumer protection violation2008$75,000
Comair, Inc., d/b/a Delta ConnectionDelta Air Linesairlinesaviation consumer protection violation2007$75,000
United AirlinesUnited Airlines Holdingsairlinesaviation consumer protection violation2006$75,000
Aloha Airlines aviation consumer protection violation2005$75,000
SatoTravel, Inc. aviation consumer protection violation2004$75,000
FlyBlade, Inc. aviation consumer protection violation2015$80,000
Global Target International Inc., d/b/a GTS Globotours aviation consumer protection violation2014$80,000
Airtrade International, Inc. aviation consumer protection violation2014$80,000
Frontier Airlines, Inc.Indigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2013$80,000
Philippine Airlines, Inc. aviation consumer protection violation2012$80,000
Santa Barbara Airlines aviation consumer protection violation2012$80,000
Trip Advisor, LLC aviation consumer protection violation2012$80,000
Air India, Limited aviation consumer protection violation2012$80,000
Alitalia aviation consumer protection violation2012$80,000
China Airlines, Ltd.China Airlinesairlinesaviation consumer protection violation2011$80,000
Delta Air Lines, Inc. and Northwest Airlines, Inc.Delta Air Linesairlinesaviation consumer protection violation2010$80,000
United Air Lines, Inc.United Airlines Holdingsairlinesaviation consumer protection violation2009$80,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.