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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,922,422,382
Number of Records: 264
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYear sort iconPenalty Amount
Payday Loan Debt Solution, Inc. consumer protection violation2012$100,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2012$99,100,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2012$214,000,000
Capital One Bank (U.S.A.), N.A.Capital One Financialfinancial servicesconsumer protection violation2012$165,000,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2013$69,100,000
National City Bank and its successor PNC BankPNC Financial Servicesfinancial servicesbanking violation2013$35,000,000
Ally Financial Inc. and Ally BankAlly Financialfinancial servicesconsumer protection violation2013$98,000,000
Ocwen Financial Corporation and Ocwen Loan ServicingOcwen Financialfinancial servicesconsumer protection violation2013$2,125,000,000
GE Capital Retail Bank and CareCreditSynchrony Financialfinancial servicesconsumer protection violation2013$34,100,000
Cash America International Inc.FirstCashfinancial servicespayday lending violation2013$19,000,000
Republic Mortgage Insurance CorporationOld Republic Internationalfinancial servicesconsumer protection violation2013$100,000
Castle & Cooke Mortgage, LLC consumer protection violation2013$13,000,000
Mortgage Master, Inc. consumer protection violation2013$425,000
Washington FederalWashington Federal Inc.financial servicesconsumer protection violation2013$34,000
Meracord LLC consumer protection violation2013$1,376,000
Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2013$329,000,000
U.S. BankU.S. Bancorpfinancial servicesbanking violation2013$3,200,000
Dealers' Financial Services consumer protection violation2013$3,300,000
American Debt Settlement Solutions, Inc. consumer protection violation2013$15,000
Freedom Stores, Inc., Freedom Acceptance Corporation, and Military Credit Services LLC consumer protection violation2014$2,600,000
Premier Consulting Group LLC consumer protection violation2014$69,075
DriveTime Automotive Group, Inc. consumer protection violation2014$8,000,000
Franklin Loan Corporation consumer protection violation2014$730,000
M&T BankM&T Bankfinancial servicesconsumer protection violation2014$3,100,000
Lighthouse Title consumer protection violation2014$200,000
Flagstar BankNew York Community Bancorpfinancial servicesconsumer protection violation2014$37,500,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2014$53,000,000
Global Client Solutions consumer protection violation2014$7,000,000
First Investors Financial Services Group Inc. consumer protection violation2014$2,750,000
USA Discounters, Ltd. consumer protection violation2014$400,000
Amerisave Mortgage Corporation and Novo Appraisal Management CompanyAmeriSave Mortgagefinancial servicesconsumer protection violation2014$19,300,000
Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance consumer protection violation2014$92,000,000
ACE Cash ExpressACE Cash Expressfinancial servicesconsumer protection violation2014$15,000,000
GE Capital Retail Bank, now known as Synchrony BankSynchrony Financialfinancial servicesconsumer protection violation2014$225,000,000
SunTrust Mortgage, Inc.Truist Financialfinancial servicesconsumer protection violation2014$550,000,000
Stonebridge Title Services Inc. kickbacks and bribery2014$30,000
RealtySouth consumer protection violation2014$500,000
Bank of America, N.A.Bank of Americafinancial servicesconsumer protection violation2014$747,000,000
1st Alliance Lending, LLC consumer protection violation2014$83,000
Fidelity Mortgage Corporation kickbacks and bribery2014$81,076
CarHop aka Interstate Auto Group consumer protection violation2015$6,465,000
EZCORP Inc.EZCORP Inc.financial servicesconsumer protection violation2015$10,500,000
EOS CCA consumer protection violation2015$2,593,000
Clarity Services, Inc. consumer protection violation2015$8,000,000
General Information Services and its affiliate, e-Background-checks.com, Inc. employment screening violation2015$13,000,000
Corinthian Colleges, Inc. consumer protection violation2015$531,224,267
Security National Automotive Acceptance Company consumer protection violation2015$3,280,000
Westlake Services, LLC and Wilshire Consumer Credit, LLCHankey Groupdiversifiedconsumer protection violation2015$48,350,000
Fifth Third BankFifth Third Bancorpfinancial servicesconsumer protection violation2015$21,500,000
Hudson City Savings BankM&T Bankfinancial servicesbanking violation2015$32,750,000
Encore Capital GroupEncore Capital Groupfinancial servicesconsumer protection violation2015$52,000,000
Portfolio Recovery Associates consumer protection violation2015$27,000,000
Springstone Financial, LLCLendingClub Corp.financial servicesconsumer protection violation2015$700,000
Citizens Bank, N.A.Citizens Financial Groupfinancial servicesconsumer protection violation2015$18,500,000
Residential Credit Solutions, Inc. consumer protection violation2015$1,600,000
Paymap Inc. consumer protection violation2015$38,400,000
LoanCare, LLC consumer protection violation2015$100,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2015$18,500,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2015$733,800,000
American Honda Finance CorporationHondamotor vehiclesconsumer protection violation2015$24,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$186,000,000
Affinion Group Holdings, Inc.JPMorgan Chasefinancial servicesconsumer protection violation2015$8,700,000
Intersections Inc. consumer protection violation2015$1,255,000
Guarantee Mortgage Corporation consumer protection violation2015$228,000
RPM Mortgage, Inc. consumer protection violation2015$19,000,000
Hoffman Law Group consumer protection violation2015$27,730,579
Provident Funding AssociatesProvident Funding Associatesfinancial servicesconsumer protection violation2015$9,000,000
PayPal Inc.PayPal Holdingsfinancial servicesconsumer protection violation2015$25,000,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2015$50,000,000
VerizonVerizon Communicationstelecommunicationsconsumer protection violation2015$70,000,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2015$7,500,000
Fort Knox National Company and Military Assistance Company consumer protection violation2015$3,100,000
RMK Financial Corporation consumer protection violation2015$250,000
National Corrective Group consumer protection violation2015$50,000
Flagship Financial Group consumer protection violation2015$225,000
American Preferred Lending consumer protection violation2015$85,000
NewDay Financial LLC consumer protection violation2015$2,000,000
Continental Finance Company LLC consumer protection violation2015$2,950,000
Union Workers Credit Services consumer protection violation2015$70,000
Wells FargoWells Fargofinancial servicesconsumer protection violation2015$34,800,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$900,000
Pressler & Pressler, LLP and New Century Financial Services, Inc. consumer protection violation2016$2,500,000
Student Aid Institute, Inc. consumer protection violation2016$50,000
Morgan Drexen, Inc. consumer protection violation2016$172,882,488
Dwolla, Inc. consumer protection violation2016$100,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$7,890,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$45,000,000
Solomon & Solomon P.C. consumer protection violation2016$65,000
Faloni & Associates LLC consumer protection violation2016$15,000
Toyota Motor Credit Corp.Toyotamotor vehiclesconsumer protection violation2016$21,900,000
Y King S Corp. dba Herbies Auto Sales consumer protection violation2016$700,000
Santander Bank, N.A.Banco Santanderfinancial servicesconsumer protection violation2016$10,000,000
BancorpSouth BankCadence Bankfinancial servicesmortgage abuses2016$10,600,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2016$4,010,000
First National Bank of OmahaFirst National of Nebraskafinancial servicesconsumer protection violation2016$32,250,000
Wells Fargo BankWells Fargofinancial servicesbanking violation2016$100,000,000
Bridgepoint Education, Inc.Zovio Inc.miscellaneous servicesconsumer protection violation2016$31,500,000
Flurish, Inc. dba LendUp consumer protection violation2016$3,630,000
TMX Finance LLCTMX Financefinancial servicesconsumer protection violation2016$9,000,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2016$28,500,000
American Advisors Group consumer protection violation2016$400,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.