Violation Tracker Agency Summary Page
Agency Name:
Consumer Financial Protection Bureau
Penalty Total since 2000:
$9,367,845,590
Number of Records:
153
Note:
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
| Top 10 Parent Companies | Total Penalty $ | Number of Records |
|---|---|---|
| Ocwen Financial | $2,125,000,000 | 1 |
| Citigroup | $1,156,490,000 | 6 |
| Bank of America | $747,000,000 | 1 |
| Wells Fargo | $638,810,000 | 4 |
| SunTrust Banks | $550,000,000 | 1 |
| Equifax | $531,300,000 | 2 |
| Corinthian Colleges, Inc. | $531,224,267 | 1 |
| JPMorgan Chase | $520,500,000 | 4 |
| American Express | $264,200,000 | 3 |
| Discover Financial Services | $232,500,000 | 2 |
Individual Penalty Records:
Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
Download results as 
or XML
or XML
| Company | Parent | Parent Major Industry | Primary Offense Type |
Year |
Penalty Amount |
|---|---|---|---|---|---|
| Payday Loan Debt Solution, Inc. | consumer protection violation | 2012 | $100,000 | ||
| American Express | American Express | financial services | consumer protection violation | 2012 | $99,100,000 |
| Discover Bank | Discover Financial Services | financial services | consumer protection violation | 2012 | $214,000,000 |
| Capital One Bank (U.S.A.), N.A. | Capital One Financial | financial services | consumer protection violation | 2012 | $165,000,000 |
| American Express | American Express | financial services | consumer protection violation | 2013 | $69,100,000 |
| National City Bank and its successor PNC Bank | PNC Financial Services | financial services | banking violation | 2013 | $35,000,000 |
| Ally Financial Inc. and Ally Bank | Ally Financial | financial services | consumer protection violation | 2013 | $98,000,000 |
| Ocwen Financial Corporation and Ocwen Loan Servicing | Ocwen Financial | financial services | consumer protection violation | 2013 | $2,125,000,000 |
| GE Capital Retail Bank and CareCredit | General Electric | diversified | consumer protection violation | 2013 | $34,100,000 |
| Cash America International Inc. | FirstCash | financial services | payday lending violation | 2013 | $19,000,000 |
| Republic Mortgage Insurance Corporation | Old Republic International | financial services | consumer protection violation | 2013 | $100,000 |
| Castle & Cooke Mortgage, LLC | consumer protection violation | 2013 | $13,000,000 | ||
| Mortgage Master, Inc. | consumer protection violation | 2013 | $425,000 | ||
| Washington Federal | Washington Federal Inc. | financial services | consumer protection violation | 2013 | $34,000 |
| Meracord LLC | consumer protection violation | 2013 | $1,376,000 | ||
| Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A. | JPMorgan Chase | financial services | consumer protection violation | 2013 | $329,000,000 |
| U.S. Bank | U.S. Bancorp | financial services | banking violation | 2013 | $3,200,000 |
| Dealers' Financial Services | consumer protection violation | 2013 | $3,300,000 | ||
| American Debt Settlement Solutions, Inc. | consumer protection violation | 2013 | $15,000 | ||
| Freedom Stores, Inc., Freedom Acceptance Corporation, and Military Credit Services LLC | consumer protection violation | 2014 | $2,600,000 | ||
| Premier Consulting Group LLC | consumer protection violation | 2014 | $69,075 | ||
| DriveTime Automotive Group, Inc. | consumer protection violation | 2014 | $8,000,000 | ||
| Franklin Loan Corporation | consumer protection violation | 2014 | $730,000 | ||
| M&T Bank | M&T Bank | financial services | consumer protection violation | 2014 | $3,100,000 |
| Lighthouse Title | consumer protection violation | 2014 | $200,000 | ||
| Flagstar Bank | Flagstar Bancorp | financial services | consumer protection violation | 2014 | $37,500,000 |
| U.S. Bank | U.S. Bancorp | financial services | consumer protection violation | 2014 | $53,000,000 |
| Global Client Solutions | consumer protection violation | 2014 | $7,000,000 | ||
| First Investors Financial Services Group Inc. | consumer protection violation | 2014 | $2,750,000 | ||
| USA Discounters, Ltd. | consumer protection violation | 2014 | $400,000 | ||
| Amerisave Mortgage Corporation and Novo Appraisal Management Company | consumer protection violation | 2014 | $19,300,000 | ||
| Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance | consumer protection violation | 2014 | $92,000,000 | ||
| ACE Cash Express | ACE Cash Express | financial services | consumer protection violation | 2014 | $15,000,000 |
| GE Capital Retail Bank, now known as Synchrony Bank | Synchrony Financial | financial services | consumer protection violation | 2014 | $225,000,000 |
| SunTrust Mortgage, Inc. | SunTrust Banks | financial services | consumer protection violation | 2014 | $550,000,000 |
| Stonebridge Title Services Inc. | kickbacks and bribery | 2014 | $30,000 | ||
| RealtySouth | consumer protection violation | 2014 | $500,000 | ||
| Bank of America, N.A. | Bank of America | financial services | consumer protection violation | 2014 | $747,000,000 |
| 1st Alliance Lending, LLC | consumer protection violation | 2014 | $83,000 | ||
| Fidelity Mortgage Corporation | kickbacks and bribery | 2014 | $81,076 | ||
| CarHop aka Interstate Auto Group | consumer protection violation | 2015 | $6,465,000 | ||
| EZCORP Inc. | EZCORP Inc. | financial services | consumer protection violation | 2015 | $10,500,000 |
| EOS CCA | consumer protection violation | 2015 | $2,593,000 | ||
| Clarity Services, Inc. | consumer protection violation | 2015 | $8,000,000 | ||
| General Information Services and its affiliate, e-Background-checks.com, Inc. | employment screening violation | 2015 | $13,000,000 | ||
| Corinthian Colleges, Inc. | Corinthian Colleges, Inc. | miscellaneous services | consumer protection violation | 2015 | $531,224,267 |
| Security National Automotive Acceptance Company | consumer protection violation | 2015 | $3,280,000 | ||
| Westlake Services, LLC and Wilshire Consumer Credit, LLC | Hankey Group | diversified | consumer protection violation | 2015 | $48,350,000 |
| Fifth Third Bank | Fifth Third Bancorp | financial services | consumer protection violation | 2015 | $21,500,000 |
| Hudson City Savings Bank | M&T Bank | financial services | banking violation | 2015 | $32,750,000 |
| Encore Capital Group | Encore Capital Group | financial services | consumer protection violation | 2015 | $52,000,000 |
| Portfolio Recovery Associates | consumer protection violation | 2015 | $27,000,000 | ||
| Springstone Financial, LLC | LendingClub Corp. | financial services | consumer protection violation | 2015 | $700,000 |
| Citizens Bank, N.A. | Citizens Financial Group | financial services | consumer protection violation | 2015 | $18,500,000 |
| Residential Credit Solutions, Inc. | consumer protection violation | 2015 | $1,600,000 | ||
| Paymap Inc. | Western Union | financial services | consumer protection violation | 2015 | $38,400,000 |
| LoanCare, LLC | consumer protection violation | 2015 | $100,000 | ||
| Discover Bank | Discover Financial Services | financial services | consumer protection violation | 2015 | $18,500,000 |
| Citibank N.A. | Citigroup | financial services | consumer protection violation | 2015 | $733,800,000 |
| American Honda Finance Corporation | Honda | motor vehicles | consumer protection violation | 2015 | $24,000,000 |
| JPMorgan Chase | JPMorgan Chase | financial services | consumer protection violation | 2015 | $186,000,000 |
| Affinion Group Holdings, Inc. | Apollo Global Management | private equity (including portfolio companies) | consumer protection violation | 2015 | $8,700,000 |
| Intersections Inc. | consumer protection violation | 2015 | $1,255,000 | ||
| Guarantee Mortgage Corporation | consumer protection violation | 2015 | $228,000 | ||
| RPM Mortgage, Inc. | consumer protection violation | 2015 | $19,000,000 | ||
| Hoffman Law Group | consumer protection violation | 2015 | $27,730,579 | ||
| Provident Funding Associates | Provident Funding Associates | financial services | consumer protection violation | 2015 | $9,000,000 |
| PayPal Inc. | PayPal Holdings | financial services | consumer protection violation | 2015 | $25,000,000 |
| Sprint | SoftBank | telecommunications | consumer protection violation | 2015 | $50,000,000 |
| Verizon | Verizon Communications | telecommunications | consumer protection violation | 2015 | $70,000,000 |
| Regions Bank | Regions Financial | financial services | consumer protection violation | 2015 | $7,500,000 |
| Fort Knox National Company and Military Assistance Company | consumer protection violation | 2015 | $3,100,000 | ||
| RMK Financial Corporation | consumer protection violation | 2015 | $250,000 | ||
| National Corrective Group | consumer protection violation | 2015 | $50,000 | ||
| Flagship Financial Group | consumer protection violation | 2015 | $225,000 | ||
| American Preferred Lending | consumer protection violation | 2015 | $85,000 | ||
| NewDay Financial LLC | consumer protection violation | 2015 | $2,000,000 | ||
| Continental Finance Company LLC | consumer protection violation | 2015 | $2,950,000 | ||
| Union Workers Credit Services | consumer protection violation | 2015 | $70,000 | ||
| Wells Fargo | Wells Fargo | financial services | consumer protection violation | 2015 | $34,800,000 |
| JPMorgan Chase | JPMorgan Chase | financial services | consumer protection violation | 2015 | $900,000 |
| Pressler & Pressler, LLP and New Century Financial Services, Inc. | consumer protection violation | 2016 | $2,500,000 | ||
| Student Aid Institute, Inc. | consumer protection violation | 2016 | $50,000 | ||
| Morgan Drexen, Inc. | Morgan Drexen | miscellaneous services | consumer protection violation | 2016 | $172,882,488 |
| Dwolla, Inc. | consumer protection violation | 2016 | $100,000 | ||
| Citibank | Citigroup | financial services | consumer protection violation | 2016 | $7,890,000 |
| Citibank | Citigroup | financial services | consumer protection violation | 2016 | $45,000,000 |
| Solomon & Solomon P.C. | consumer protection violation | 2016 | $65,000 | ||
| Faloni & Associates LLC | consumer protection violation | 2016 | $15,000 | ||
| Toyota Motor Credit Corp. | Toyota | motor vehicles | consumer protection violation | 2016 | $21,900,000 |
| Y King S Corp. dba Herbies Auto Sales | consumer protection violation | 2016 | $700,000 | ||
| Santander Bank, N.A. | Banco Santander | financial services | consumer protection violation | 2016 | $10,000,000 |
| BancorpSouth Bank | BancorpSouth | financial services | mortgage abuses | 2016 | $10,600,000 |
| Wells Fargo Bank | Wells Fargo | financial services | student loan abuses | 2016 | $4,010,000 |
| First National Bank of Omaha | First National of Nebraska | financial services | consumer protection violation | 2016 | $32,250,000 |
| Wells Fargo Bank | Wells Fargo | financial services | banking violation | 2016 | $100,000,000 |
| Bridgepoint Education, Inc. | Bridgepoint Education | miscellaneous services | consumer protection violation | 2016 | $31,500,000 |
| Flurish, Inc. dba LendUp | consumer protection violation | 2016 | $3,630,000 | ||
| TMX Finance LLC | TMX Finance | financial services | consumer protection violation | 2016 | $9,000,000 |
| Navy Federal Credit Union | Navy Federal Credit Union | financial services | consumer protection violation | 2016 | $28,500,000 |
| American Advisors Group | consumer protection violation | 2016 | $400,000 |
Download results as or XML
or XML
