Violation Tracker Agency Summary Page
Agency Name:
Consumer Financial Protection Bureau
Penalty Total since 2000:
$8,218,386,420
Number of Records:
129
Note:
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
| Top 10 Parent Companies | Total Penalty $ | Number of Records |
|---|---|---|
| Ocwen Financial | $2,125,000,000 | 1 |
| Citigroup | $821,490,000 | 5 |
| Bank of America | $747,000,000 | 1 |
| Wells Fargo | $638,810,000 | 4 |
| SunTrust Banks | $550,000,000 | 1 |
| Corinthian Colleges, Inc. | $531,224,267 | 1 |
| JPMorgan Chase | $520,500,000 | 4 |
| American Express | $264,200,000 | 3 |
| Discover Financial Services | $232,500,000 | 2 |
| Synchrony Financial | $225,000,000 | 1 |
Individual Penalty Records:
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| Company | Parent | Parent Major Industry | Primary Offense Type |
Year |
Penalty Amount |
|---|---|---|---|---|---|
| Payday Loan Debt Solution, Inc. | consumer protection violation | 2012 | $100,000 | ||
| American Express | American Express | financial services | consumer protection violation | 2012 | $99,100,000 |
| Discover Bank | Discover Financial Services | financial services | consumer protection violation | 2012 | $214,000,000 |
| Capital One Bank (U.S.A.), N.A. | Capital One Financial | financial services | consumer protection violation | 2012 | $165,000,000 |
| American Express | American Express | financial services | consumer protection violation | 2013 | $69,100,000 |
| National City Bank and its successor PNC Bank | PNC Financial Services | financial services | banking violation | 2013 | $35,000,000 |
| Ally Financial Inc. and Ally Bank | Ally Financial | financial services | consumer protection violation | 2013 | $98,000,000 |
| Ocwen Financial Corporation and Ocwen Loan Servicing | Ocwen Financial | financial services | consumer protection violation | 2013 | $2,125,000,000 |
| GE Capital Retail Bank and CareCredit | General Electric | diversified | consumer protection violation | 2013 | $34,100,000 |
| Cash America International Inc. | FirstCash | financial services | payday lending violation | 2013 | $19,000,000 |
| Republic Mortgage Insurance Corporation | Old Republic International | financial services | consumer protection violation | 2013 | $100,000 |
| Castle & Cooke Mortgage, LLC | consumer protection violation | 2013 | $13,000,000 | ||
| Mortgage Master, Inc. | consumer protection violation | 2013 | $425,000 | ||
| Washington Federal | Washington Federal Inc. | financial services | consumer protection violation | 2013 | $34,000 |
| Meracord LLC | consumer protection violation | 2013 | $1,376,000 | ||
| Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A. | JPMorgan Chase | financial services | consumer protection violation | 2013 | $329,000,000 |
| U.S. Bank | U.S. Bancorp | financial services | banking violation | 2013 | $3,200,000 |
| Dealers' Financial Services | consumer protection violation | 2013 | $3,300,000 | ||
| American Debt Settlement Solutions, Inc. | consumer protection violation | 2013 | $15,000 | ||
| Freedom Stores, Inc., Freedom Acceptance Corporation, and Military Credit Services LLC | consumer protection violation | 2014 | $2,600,000 | ||
| Premier Consulting Group LLC | consumer protection violation | 2014 | $69,075 | ||
| DriveTime Automotive Group, Inc. | consumer protection violation | 2014 | $8,000,000 | ||
| Franklin Loan Corporation | consumer protection violation | 2014 | $730,000 | ||
| M&T Bank | M&T Bank | financial services | consumer protection violation | 2014 | $3,100,000 |
| Lighthouse Title | consumer protection violation | 2014 | $200,000 | ||
| Flagstar Bank | Flagstar Bancorp | financial services | consumer protection violation | 2014 | $37,500,000 |
| U.S. Bank | U.S. Bancorp | financial services | consumer protection violation | 2014 | $53,000,000 |
| Global Client Solutions | consumer protection violation | 2014 | $7,000,000 | ||
| First Investors Financial Services Group Inc. | consumer protection violation | 2014 | $2,750,000 | ||
| USA Discounters, Ltd. | consumer protection violation | 2014 | $400,000 | ||
| Amerisave Mortgage Corporation and Novo Appraisal Management Company | consumer protection violation | 2014 | $19,300,000 | ||
| Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance | consumer protection violation | 2014 | $92,000,000 | ||
| ACE Cash Express | ACE Cash Express | financial services | consumer protection violation | 2014 | $15,000,000 |
| GE Capital Retail Bank, now known as Synchrony Bank | Synchrony Financial | financial services | consumer protection violation | 2014 | $225,000,000 |
| SunTrust Mortgage, Inc. | SunTrust Banks | financial services | consumer protection violation | 2014 | $550,000,000 |
| Stonebridge Title Services Inc. | kickbacks and bribery | 2014 | $30,000 | ||
| RealtySouth | consumer protection violation | 2014 | $500,000 | ||
| Bank of America, N.A. | Bank of America | financial services | consumer protection violation | 2014 | $747,000,000 |
| 1st Alliance Lending, LLC | consumer protection violation | 2014 | $83,000 | ||
| Fidelity Mortgage Corporation | kickbacks and bribery | 2014 | $81,076 | ||
| CarHop aka Interstate Auto Group | consumer protection violation | 2015 | $6,465,000 | ||
| EZCORP Inc. | EZCORP Inc. | financial services | consumer protection violation | 2015 | $10,500,000 |
| EOS CCA | consumer protection violation | 2015 | $2,593,000 | ||
| Clarity Services, Inc. | consumer protection violation | 2015 | $8,000,000 | ||
| General Information Services and its affiliate, e-Background-checks.com, Inc. | employment screening violation | 2015 | $13,000,000 | ||
| Corinthian Colleges, Inc. | Corinthian Colleges, Inc. | miscellaneous services | consumer protection violation | 2015 | $531,224,267 |
| Security National Automotive Acceptance Company | consumer protection violation | 2015 | $3,280,000 | ||
| Westlake Services, LLC and Wilshire Consumer Credit, LLC | Hankey Group | diversified | consumer protection violation | 2015 | $48,350,000 |
| Fifth Third Bank | Fifth Third Bancorp | financial services | consumer protection violation | 2015 | $21,500,000 |
| Hudson City Savings Bank | M&T Bank | financial services | banking violation | 2015 | $32,750,000 |
| Encore Capital Group | Encore Capital Group | financial services | consumer protection violation | 2015 | $52,000,000 |
| Portfolio Recovery Associates | consumer protection violation | 2015 | $27,000,000 | ||
| Springstone Financial, LLC | LendingClub Corp. | financial services | consumer protection violation | 2015 | $700,000 |
| Citizens Bank, N.A. | Citizens Financial Group | financial services | consumer protection violation | 2015 | $18,500,000 |
| Residential Credit Solutions, Inc. | consumer protection violation | 2015 | $1,600,000 | ||
| Paymap Inc. | Western Union | financial services | consumer protection violation | 2015 | $38,400,000 |
| LoanCare, LLC | consumer protection violation | 2015 | $100,000 | ||
| Discover Bank | Discover Financial Services | financial services | consumer protection violation | 2015 | $18,500,000 |
| Citibank N.A. | Citigroup | financial services | consumer protection violation | 2015 | $733,800,000 |
| American Honda Finance Corporation | Honda | motor vehicles | consumer protection violation | 2015 | $24,000,000 |
| JPMorgan Chase | JPMorgan Chase | financial services | consumer protection violation | 2015 | $186,000,000 |
| Affinion Group Holdings, Inc. | Apollo Global Management | private equity (including portfolio companies) | consumer protection violation | 2015 | $8,700,000 |
| Intersections Inc. | consumer protection violation | 2015 | $1,255,000 | ||
| Guarantee Mortgage Corporation | consumer protection violation | 2015 | $228,000 | ||
| RPM Mortgage, Inc. | consumer protection violation | 2015 | $19,000,000 | ||
| Hoffman Law Group | consumer protection violation | 2015 | $27,730,579 | ||
| Provident Funding Associates | Provident Funding Associates | financial services | consumer protection violation | 2015 | $9,000,000 |
| PayPal Inc. | PayPal Holdings | financial services | consumer protection violation | 2015 | $25,000,000 |
| Sprint | SoftBank | telecommunications | consumer protection violation | 2015 | $50,000,000 |
| Verizon | Verizon Communications | telecommunications | consumer protection violation | 2015 | $70,000,000 |
| Regions Bank | Regions Financial | financial services | consumer protection violation | 2015 | $7,500,000 |
| Fort Knox National Company and Military Assistance Company | consumer protection violation | 2015 | $3,100,000 | ||
| RMK Financial Corporation | consumer protection violation | 2015 | $250,000 | ||
| National Corrective Group | consumer protection violation | 2015 | $50,000 | ||
| Flagship Financial Group | consumer protection violation | 2015 | $225,000 | ||
| American Preferred Lending | consumer protection violation | 2015 | $85,000 | ||
| NewDay Financial LLC | consumer protection violation | 2015 | $2,000,000 | ||
| Continental Finance Company LLC | consumer protection violation | 2015 | $2,950,000 | ||
| Union Workers Credit Services | consumer protection violation | 2015 | $70,000 | ||
| Wells Fargo | Wells Fargo | financial services | consumer protection violation | 2015 | $34,800,000 |
| JPMorgan Chase | JPMorgan Chase | financial services | consumer protection violation | 2015 | $900,000 |
| Pressler & Pressler, LLP and New Century Financial Services, Inc. | consumer protection violation | 2016 | $2,500,000 | ||
| Student Aid Institute, Inc. | consumer protection violation | 2016 | $50,000 | ||
| Morgan Drexen, Inc. | Morgan Drexen | miscellaneous services | consumer protection violation | 2016 | $172,882,488 |
| Dwolla, Inc. | consumer protection violation | 2016 | $100,000 | ||
| Citibank | Citigroup | financial services | consumer protection violation | 2016 | $7,890,000 |
| Citibank | Citigroup | financial services | consumer protection violation | 2016 | $45,000,000 |
| Solomon & Solomon P.C. | consumer protection violation | 2016 | $65,000 | ||
| Faloni & Associates LLC | consumer protection violation | 2016 | $15,000 | ||
| Toyota Motor Credit Corp. | Toyota | motor vehicles | consumer protection violation | 2016 | $21,900,000 |
| Y King S Corp. dba Herbies Auto Sales | consumer protection violation | 2016 | $700,000 | ||
| Santander Bank, N.A. | Banco Santander | financial services | consumer protection violation | 2016 | $10,000,000 |
| BancorpSouth Bank | BancorpSouth | financial services | mortgage abuses | 2016 | $10,600,000 |
| Wells Fargo Bank | Wells Fargo | financial services | student loan abuses | 2016 | $4,010,000 |
| First National Bank of Omaha | First National of Nebraska | financial services | consumer protection violation | 2016 | $32,250,000 |
| Wells Fargo Bank | Wells Fargo | financial services | banking violation | 2016 | $100,000,000 |
| Bridgepoint Education, Inc. | Bridgepoint Education | miscellaneous services | consumer protection violation | 2016 | $31,500,000 |
| Flurish, Inc. dba LendUp | consumer protection violation | 2016 | $3,630,000 | ||
| TMX Finance LLC | TMX Finance | financial services | consumer protection violation | 2016 | $9,000,000 |
| Navy Federal Credit Union | Navy Federal Credit Union | financial services | consumer protection violation | 2016 | $28,500,000 |
| American Advisors Group | consumer protection violation | 2016 | $400,000 |
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