Violation Tracker Agency Summary Page

Agency Name: 
Consumer Financial Protection Bureau
Penalty Total since 2000: 
$10,048,034,763
Number of Records: 
201
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Ocwen Financial$2,125,000,0001
Citigroup$1,156,490,0006
Bank of America$747,000,0001
Wells Fargo$638,810,0004
Truist Financial$550,000,0001
Equifax$531,300,0002
Corinthian Colleges, Inc.$531,224,2671
JPMorgan Chase$520,500,0004
Discover Financial Services$267,500,0003
American Express$264,200,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
Download results as CSV or XML (maximum 10,000; for access to larger downloads contact Phil Mattera)
Company Parent Parent Major Industry Primary Offense Type Year Penalty Amountsort icon
Ocwen Financial Corporation and Ocwen Loan Servicing Ocwen Financial financial services consumer protection violation 2013 $2,125,000,000
Bank of America, N.A. Bank of America financial services consumer protection violation 2014 $747,000,000
Citibank N.A. Citigroup financial services consumer protection violation 2015 $733,800,000
SunTrust Mortgage, Inc. Truist Financial financial services consumer protection violation 2014 $550,000,000
Corinthian Colleges, Inc. Corinthian Colleges, Inc. miscellaneous services consumer protection violation 2015 $531,224,267
Equifax Equifax miscellaneous services consumer protection violation 2019 $525,000,000
Wells Fargo Bank N.A. Wells Fargo financial services consumer protection violation 2018 $500,000,000
Citibank, N.A. Citigroup financial services consumer protection violation 2018 $335,000,000
PEAKS Trust   consumer protection violation 2020 $330,000,000
Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A. JPMorgan Chase financial services consumer protection violation 2013 $329,000,000
GE Capital Retail Bank, now known as Synchrony Bank Synchrony Financial financial services consumer protection violation 2014 $225,000,000
Discover Bank Discover Financial Services financial services consumer protection violation 2012 $214,000,000
JPMorgan Chase JPMorgan Chase financial services consumer protection violation 2015 $186,000,000
Morgan Drexen, Inc. Morgan Drexen miscellaneous services consumer protection violation 2016 $172,882,488
Student CU Connect CUSO, LLC   consumer protection violation 2019 $168,000,000
Capital One Bank (U.S.A.), N.A. Capital One Financial financial services consumer protection violation 2012 $165,000,000
TD Bank, N.A. Toronto-Dominion Bank financial services consumer protection violation 2020 $122,000,000
Wells Fargo Bank Wells Fargo financial services banking violation 2016 $100,000,000
American Express American Express financial services consumer protection violation 2012 $99,100,000
Ally Financial Inc. and Ally Bank Ally Financial financial services consumer protection violation 2013 $98,000,000
American Express American Express financial services consumer protection violation 2017 $96,000,000
Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance   consumer protection violation 2014 $92,000,000
Nationstar Mortgage, LLC dba Mr. Cooper Mr. Cooper Group financial services consumer protection violation 2020 $74,500,000
Verizon Verizon Communications telecommunications consumer protection violation 2015 $70,000,000
American Express American Express financial services consumer protection violation 2013 $69,100,000
U.S. Bank U.S. Bancorp financial services consumer protection violation 2014 $53,000,000
Encore Capital Group Encore Capital Group financial services consumer protection violation 2015 $52,000,000
Sprint T-Mobile US telecommunications consumer protection violation 2015 $50,000,000
Westlake Services, LLC and Wilshire Consumer Credit, LLC Hankey Group diversified consumer protection violation 2015 $48,350,000
Citibank Citigroup financial services consumer protection violation 2016 $45,000,000
Paymap Inc. Western Union financial services consumer protection violation 2015 $38,400,000
Flagstar Bank Flagstar Bancorp financial services consumer protection violation 2014 $37,500,000
National City Bank and its successor PNC Bank PNC Financial Services financial services banking violation 2013 $35,000,000
Discover Bank et al. Discover Financial Services financial services consumer protection violation 2020 $35,000,000
Wells Fargo Wells Fargo financial services consumer protection violation 2015 $34,800,000
GE Capital Retail Bank and CareCredit General Electric diversified consumer protection violation 2013 $34,100,000
Hudson City Savings Bank M&T Bank financial services banking violation 2015 $32,750,000
First National Bank of Omaha First National of Nebraska financial services consumer protection violation 2016 $32,250,000
Bridgepoint Education, Inc. Zovio Inc. miscellaneous services consumer protection violation 2016 $31,500,000
CitiFinancial Servicing and CitiMortgage, Inc. Citigroup financial services consumer protection violation 2017 $28,800,000
Navy Federal Credit Union Navy Federal Credit Union financial services consumer protection violation 2016 $28,500,000
TCF National Bank Huntington Bancshares financial services consumer protection violation 2018 $28,000,000
Hoffman Law Group   consumer protection violation 2015 $27,730,579
Portfolio Recovery Associates   consumer protection violation 2015 $27,000,000
PayPal Inc. PayPal Holdings financial services consumer protection violation 2015 $25,000,000
Freedom Debt Relief, LLC   consumer protection violation 2019 $25,000,000
American Honda Finance Corporation Honda motor vehicles consumer protection violation 2015 $24,000,000
Toyota Motor Credit Corp. Toyota motor vehicles consumer protection violation 2016 $21,900,000
Fifth Third Bank Fifth Third Bancorp financial services consumer protection violation 2015 $21,500,000
Amerisave Mortgage Corporation and Novo Appraisal Management Company AmeriSave Mortgage financial services consumer protection violation 2014 $19,300,000
National Collegiate Student Loan Trusts   consumer protection violation 2017 $19,100,000
RPM Mortgage, Inc.   consumer protection violation 2015 $19,000,000
Cash America International Inc. FirstCash financial services payday lending violation 2013 $19,000,000
Citizens Bank, N.A. Citizens Financial Group financial services consumer protection violation 2015 $18,500,000
Discover Bank Discover Financial Services financial services consumer protection violation 2015 $18,500,000
Chou Team Realty, LLC dba Monster Loans   consumer protection violation 2020 $18,450,001
TransUnion TransUnion miscellaneous services consumer protection violation 2017 $16,900,000
USAA Federal Savings Bank USAA financial services consumer protection violation 2019 $15,500,000
Encore Capital Group, Inc. Encore Capital Group financial services consumer protection violation 2020 $15,079,308
ACE Cash Express ACE Cash Express financial services consumer protection violation 2014 $15,000,000
Hydra Group   consumer protection violation 2018 $14,000,001
General Information Services and its affiliate, e-Background-checks.com, Inc.   employment screening violation 2015 $13,000,000
Castle & Cooke Mortgage, LLC   consumer protection violation 2013 $13,000,000
Mastercard International Inc. MasterCard financial services consumer protection violation 2017 $13,000,000
UniRush LLC   consumer protection violation 2017 $13,000,000
Santander Consumer USA Inc. Banco Santander financial services consumer protection violation 2018 $11,790,000
GreenSky, LLC GreenSky Inc. business services consumer protection violation 2021 $11,500,000
BancorpSouth Bank BancorpSouth financial services mortgage abuses 2016 $10,600,000
EZCORP Inc. EZCORP Inc. financial services consumer protection violation 2015 $10,500,000
Santander Bank, N.A. Banco Santander financial services consumer protection violation 2016 $10,000,000
Sterling Jewelers Inc. Signet Jewelers retailing consumer protection violation 2019 $10,000,000
U.S. Equity Advantage, Inc.   consumer protection violation 2020 $9,300,000
Provident Funding Associates Provident Funding Associates financial services consumer protection violation 2015 $9,000,000
TMX Finance LLC TMX Finance financial services consumer protection violation 2016 $9,000,000
Affinion Group Holdings, Inc. Apollo Global Management private equity (including portfolio companies) consumer protection violation 2015 $8,700,000
Sterling Infosystems, Inc.   employment screening violation 2019 $8,500,000
Clarity Services, Inc.   consumer protection violation 2015 $8,000,000
DriveTime Automotive Group, Inc.   consumer protection violation 2014 $8,000,000
Citibank Citigroup financial services consumer protection violation 2016 $7,890,000
Regions Bank Regions Financial financial services consumer protection violation 2015 $7,500,000
Global Client Solutions   consumer protection violation 2014 $7,000,000
Think Finance, LLC   consumer protection violation 2020 $7,000,000
CarHop aka Interstate Auto Group   consumer protection violation 2015 $6,465,000
Equifax Equifax miscellaneous services consumer protection violation 2017 $6,300,000
Citibank N.A. Citigroup financial services consumer protection violation 2017 $6,000,000
Kyanite Services, Inc.   consumer protection violation 2020 $5,432,525
DMB Financial, LLC   consumer protection violation 2021 $5,400,001
Security Group Inc.   consumer protection violation 2018 $5,000,000
Nissan Motor Acceptance Corporation Nissan motor vehicles consumer protection violation 2020 $5,000,000
Santander Consumer USA Inc. Banco Santander financial services consumer protection violation 2020 $4,750,000
JPMorgan Chase Bank, N.A. JPMorgan Chase financial services consumer protection violation 2017 $4,600,000
Wells Fargo Bank Wells Fargo financial services consumer protection violation 2016 $4,010,000
Conduent Education Services, LLC Conduent miscellaneous services consumer protection violation 2019 $3,900,000
Flurish, Inc. dba LendUp   consumer protection violation 2016 $3,630,000
Prospect Mortgage, LLC Homebridge Financial Services financial services consumer protection violation 2017 $3,500,000
Dealers' Financial Services   consumer protection violation 2013 $3,300,000
Security National Automotive Acceptance Company   consumer protection violation 2015 $3,280,000
U.S. Bank U.S. Bancorp financial services banking violation 2013 $3,200,000
Enova International, Inc. Enova International financial services consumer protection violation 2019 $3,200,000
Fort Knox National Company and Military Assistance Company   consumer protection violation 2015 $3,100,000
M&T Bank M&T Bank financial services consumer protection violation 2014 $3,100,000
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