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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYear sort iconPenalty Amount
American Advisors Group consumer protection violation2016$400,000
Reverse Mortgage Solutions consumer protection violation2016$325,000
Aegean Financial consumer protection violation2016$65,000
Military Credit Services, LLC consumer protection violation2016$200,000
TransUnionTransUnionmiscellaneous servicesconsumer protection violation2017$16,900,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2017$6,300,000
Works and Lentz, Inc. consumer protection violation2017$655,935
CitiFinancial Servicing and CitiMortgage, Inc.Citigroupfinancial servicesconsumer protection violation2017$28,800,000
Prospect Mortgage, LLCHomebridge Financial Servicesfinancial servicesconsumer protection violation2017$3,500,000
Mastercard International Inc.MasterCardfinancial servicesconsumer protection violation2017$13,000,000
UniRush LLC consumer protection violation2017$13,000,000
ExperianExperianmiscellaneous servicesconsumer protection violation2017$3,000,000
Nationstar Mortgage LLCMr. Cooper Groupfinancial servicesconsumer protection violation2017$1,750,000
Woodbridge Coins and Jewelry Exchange, Inc. consumer protection violation2017$79,000
Security National Automotive Acceptance Company consumer protection violation2017$1,250,000
Park View Law consumer protection violation2017$500,000
Prime Credit, LLC, IMC Capital LLC and Commercial Credit Consultants consumer protection violation2017$1,500,000
Fay Servicing consumer protection violation2017$1,150,000
Zero Parallel, LLC consumer protection violation2017$350,000
Prime Marketing Holdings, LLC consumer protection violation2017$150,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2017$96,000,000
JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2017$4,600,000
Meridian Title Corporation consumer protection violation2017$1,250,000
Top Notch Funding consumer protection violation2017$70,000
National Collegiate Student Loan Trusts consumer protection violation2017$19,100,000
Transworld Systems, Inc.Platinum Equityprivate equity (including portfolio companies)consumer protection violation2017$2,500,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2017$6,000,000
Conduent Business ServicesConduentmiscellaneous servicesconsumer protection violation2017$1,100,000
Wells Fargo Bank N.A.Wells Fargofinancial servicesconsumer protection violation2018$500,000,000
Hydra Group consumer protection violation2018$14,000,001
TCF National BankHuntington Bancsharesfinancial servicesconsumer protection violation2018$28,000,000
Triton Management Group, Inc. consumer protection violation2018$500,000
National Credit Adjusters, LLC consumer protection violation2018$500,000
Citibank, N.A.Citigroupfinancial servicesconsumer protection violation2018$335,000,000
Security Group Inc. consumer protection violation2018$5,000,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2018$11,790,000
Cash Express, LLC consumer protection violation2018$232,000
Bluestem Brands, Inc. consumer protection violation2018$200,000
Village Capital & Investment LLC consumer protection violation2018$528,869
Cash Tyme consumer protection violation2019$100,000
Enova International, Inc.Enova Internationalfinancial servicesconsumer protection violation2019$3,200,000
Sterling Jewelers Inc.Signet Jewelersretailingconsumer protection violation2019$10,000,000
USAA Federal Savings BankUSAAfinancial servicesconsumer protection violation2019$15,500,000
Freedom Mortgage CorporationFreedom Mortgagefinancial servicesmortgage abuses2019$1,750,000
BSI Financial Services mortgage abuses2019$236,500
Conduent Education Services, LLCConduentmiscellaneous servicesconsumer protection violation2019$3,900,000
Asset Recovery Associates, Inc. consumer protection violation2019$236,800
Delray Capital, LLC consumer protection violation2019$10,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2019$525,000,000
Freedom Debt Relief, LLC consumer protection violation2019$25,000,000
Maxitransfers Corporation consumer protection violation2019$500,000
Student CU Connect CUSO, LLC consumer protection violation2019$168,000,000
Voyager Financial Group, LLC et al. consumer protection violation2019$275,000
USA Service Finance, LLC consumer protection violation2019$79,625
Sterling Infosystems, Inc. employment screening violation2019$8,500,000
Think Finance, LLC consumer protection violation2020$7,000,000
Main Street Personal Finance, Inc. consumer protection violation2020$3,000,000
Chou Team Realty, LLC dba Monster Loans consumer protection violation2020$18,450,001
Specialized Loan Servicing, LLC consumer protection violation2020$1,525,000
Cottonwood Financial, Ltd. dba Cash Store consumer protection violation2020$1,386,675
PEAKS Trust consumer protection violation2020$330,000,000
ClearPath Lending, Inc. consumer protection violation2020$625,000
Accelerate Mortgage, LLC consumer protection violation2020$225,000
Hypotec, Inc. consumer protection violation2020$50,000
Service 1st Mortgage, Inc. consumer protection violation2020$230,000
Trans-Fast Remittance LLC consumer protection violation2020$1,600,000
Sigue Corporation consumer protection violation2020$400,000
PHLoans.com, Inc. consumer protection violation2020$260,000
Go Direct Lenders, Inc. consumer protection violation2020$150,000
TD Bank, N.A.Toronto-Dominion Bankfinancial servicesconsumer protection violation2020$122,000,000
Sovereign Lending Group, Inc. consumer protection violation2020$460,000
Prime Choice Funding, Inc. consumer protection violation2020$645,000
Certified Forensic Loan Auditors, LLC consumer protection violation2020$3,040,000
Timemark, Inc. consumer protection violation2020$5,000
Harbour Portfolio Advisors, LLC consumer protection violation2020$25,000
National Asset Advisors, LLC and National Asset Mortgage, LLC consumer protection violation2020$10,000
Nationstar Mortgage, LLC dba Mr. CooperMr. Cooper Groupfinancial servicesconsumer protection violation2020$74,500,000
U.S. Equity Advantage, Inc. consumer protection violation2020$9,300,000
Afni, Inc. consumer protection violation2020$500,000
SMART Payment Plan, LLC consumer protection violation2020$1,500,000
Washington Federal Bank, N.A.Washington Federal Inc.financial servicesconsumer protection violation2020$200,000
Low VA Rates LLC consumer protection violation2020$1,800,000
Encore Capital Group, Inc.Encore Capital Groupfinancial servicesconsumer protection violation2020$15,079,308
Nissan Motor Acceptance CorporationNissanmotor vehiclesconsumer protection violation2020$5,000,000
Lobel Financial Corporation consumer protection violation2020$1,445,224
Omni Financial of Nevada, Inc. consumer protection violation2020$2,175,000
Discover Bank et al.Discover Financial Servicesfinancial servicesconsumer protection violation2020$35,000,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2020$4,750,000
Envios de Valores La Nacional consumer protection violation2020$750,000
Kyanite Services, Inc. consumer protection violation2020$5,432,525
Alder Holdings, LLC consumer protection violation2020$500,000
RAB Performance Recoveries, LLC consumer protection violation2020$204,000
LendUp Loans, LLC consumer protection violation2021$1,250,000
Driver Loan, LLC consumer protection violation2021$1,100,000
3rd Generation, Inc. dba California Auto Finance consumer protection violation2021$615,813
DMB Financial, LLC consumer protection violation2021$5,400,001
Nationwide Equities Corporation consumer protection violation2021$140,000
SettleIt, Inc. consumer protection violation2021$1,396,000
Fair Collections & Outsourcing consumer protection violation2021$850,000
GreenSky, LLCGoldman Sachsfinancial servicesconsumer protection violation2021$11,500,000
Burlington Financial Group consumer protection violation2021$135,001
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.