Violation Tracker Industry Summary Page

Industry: 
financial services
Penalty Total since 2000: 
$333,568,388,571
Number of Records: 
6,826
Note: 
The totals include only those entries matched to a parent company. The industry designation is the primary one for the parent's operations overall. The totals are adjusted to account for the fact that each parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Bank of America$82,896,776,051261
JPMorgan Chase$35,851,437,155191
Citigroup$25,535,002,360154
Wells Fargo$21,678,596,719218
Deutsche Bank$18,341,457,30276
UBS$16,853,736,33498
Goldman Sachs$16,381,931,83964
NatWest Group PLC$13,477,129,00031
BNP Paribas$12,147,863,95019
Credit Suisse$10,448,892,62645


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
Download results as CSV or XML (maximum 10,000; for access to larger downloads contact Phil Mattera)
Company Parent Primary Offense Typesort icon Year Agency Penalty Amount
Mortgage Access Corp. dba Weichert Financial Services Weichert Financial Services consumer protection violation 2009 KY-FIN $5,000
James B. Nutter & Company James B. Nutter & Company consumer protection violation 2010 KY-FIN $24,000
PHH Mortgage Corp. Ocwen Financial consumer protection violation 2010 KY-FIN $8,000
Nationstar Mortgage LLC Mr. Cooper Group consumer protection violation 2010 KY-FIN $19,500
Provident Funding Associates, LP Provident Funding Associates consumer protection violation 2011 KY-FIN $66,000
PHH Mortgage Corp. Ocwen Financial consumer protection violation 2011 KY-FIN $5,000
Stonegate Mortgage Corp. Home Point Capital consumer protection violation 2013 KY-FIN $5,000
Bannockburn Global Forex, LLC First Financial Bancorp. consumer protection violation 2015 KY-FIN $25,000
PennyMac Loan Services, LLC PennyMac Financial Services consumer protection violation 2015 KY-FIN $20,000
Cash America International, Inc. FirstCash consumer protection violation 2015 KY-FIN $116,998
Homeward Residential, Inc. Ocwen Financial consumer protection violation 2015 KY-FIN $10,000
LendingTree, LLC LendingTree consumer protection violation 2016 KY-FIN $25,000
Nationstar Mortgage LLC Mr. Cooper Group consumer protection violation 2016 KY-FIN $6,000
AmeriSave Mortgage Corp. AmeriSave Mortgage consumer protection violation 2019 KY-FIN $5,000
AmeriSave Mortgage Corp. AmeriSave Mortgage consumer protection violation 2010 MA-BKG $25,000
Nationstar Mortgage LLC Mr. Cooper Group consumer protection violation 2011 MA-BKG $25,000
Prospect Mortgage, LLC Homebridge Financial Services consumer protection violation 2013 MA-BKG $25,000
Guaranteed Rate, Inc. Guaranteed Rate Inc. consumer protection violation 2014 MA-BKG $25,000
LendingClub Corp. and Springstone Financial, LLC LendingClub Corp. consumer protection violation 2018 MA-BKG $2,000,000
Quicken Loans, Inc. and One Reverse Mortgage, LLC Quicken Loans consumer protection violation 2018 MA-BKG $250,000
Ace Cash Express Inc. ACE Cash Express consumer protection violation 2002 MD-FIN $164,000
Saxon Mortgage Services Morgan Stanley consumer protection violation 2010 MD-FIN $71,000
ACE Cash Express, Inc. ACE Cash Express consumer protection violation 2015 MD-FIN $353,286
Western Sky Financial, LLC and CashCall, Inc. CashCall Inc. consumer protection violation 2015 MI-FIN $2,200,000
Bannockburn Global Forex, LLC First Financial Bancorp. consumer protection violation 2016 MI-FIN $146,000
Countrywide Home Loans Inc. Bank of America consumer protection violation 2008 NC-BKG $1,611,500
Western Sky Financial LLC et al. CashCall Inc. consumer protection violation 2016 NC-BKG $9,275,000
CitiFinancial, Inc. Citigroup consumer protection violation 2007 NE-DBF $81,500
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2007 NE-DBF $10,200
American General Financial Services, Inc. OneMain Holdings consumer protection violation 2008 NE-DBF $30,000
Household Finance Corpoation HSBC consumer protection violation 2008 NE-DBF $55,000
MoneyGram Payment Systems, Inc. MoneyGram International consumer protection violation 2008 NE-DBF $6,000
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2009 NE-DBF $42,850
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2009 NE-DBF $5,500
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2009 NE-DBF $5,250
CIT Group CIT consumer protection violation 2009 NE-DBF $52,000
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2009 NE-DBF $29,800
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2009 NE-DBF $24,400
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2009 NE-DBF $11,050
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2009 NE-DBF $15,550
Ace Cash Express, Inc., ACE Cash Express consumer protection violation 2010 NE-DBF $7,000
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2010 NE-DBF $11,950
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2010 NE-DBF $8,550
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2010 NE-DBF $6,550
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2010 NE-DBF $18,350
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2012 NE-DBF $5,400
American Express Travel Related Services Company, Inc. American Express consumer protection violation 2011 NE-DBF $35,000
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2012 NE-DBF $7,000
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2012 NE-DBF $5,800
Securian Financial Services, Inc. Securian Financial consumer protection violation 2013 NE-DBF $5,500
Ameriprise Financial Services Inc. Ameriprise Financial consumer protection violation 2013 NE-DBF $10,000
Edward D. Jones & Co., L.P. Jones Financial consumer protection violation 2013 NE-DBF $12,500
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2014 NE-DBF $18,900
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2015 NE-DBF $5,600
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2015 NE-DBF $6,100
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2015 NE-DBF $5,450
Ace Cash Express, Inc. ACE Cash Express consumer protection violation 2015 NE-DBF $20,500
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2015 NE-DBF $9,050
Great Plains Specialty Finance, Inc., d/b/a Check 'n go CNG Financial consumer protection violation 2016 NE-DBF $5,100
Great Plains Specialty Finance, Inc., d/b/a Check 'n go CNG Financial consumer protection violation 2017 NE-DBF $49,600
Great Plains Specialty Finance, Inc., d/b/a Check 'n Go CNG Financial consumer protection violation 2018 NE-DBF $9,000
Great Plains Specialty Finance, Inc. d/b/a Check 'n Go CNG Financial consumer protection violation 2019 NE-DBF $12,850
Great Plains Specialty Finance, Inc. d/b/a Check 'n Go CNG Financial consumer protection violation 2019 NE-DBF $13,500
Solium Financial Services LLC Morgan Stanley consumer protection violation 2019 NE-DBF $14,000
Great Plains Specialty Finance, Inc. dba Check 'n Go CNG Financial consumer protection violation 2020 NE-DBF $9,700
Moneygram International MoneyGram International consumer protection violation 2007 NH-BKG $10,000
Prospect Mortgage, LLC Homebridge Financial Services consumer protection violation 2012 NH-BKG $101,185
Seterus, Inc. Mr. Cooper Group consumer protection violation 2014 NH-BKG $10,000
Santander Consumer USA Inc. Banco Santander consumer protection violation 2015 NH-BKG $75,000
Prosper Funding LLC and Prosper Marketplace, Inc. Prosper Marketplace consumer protection violation 2016 NH-BKG $39,000
CashCall, Inc. CashCall Inc. consumer protection violation 2019 NH-BKG $188,880
CashCall Inc. and WS Funding LLC CashCall Inc. consumer protection violation 2019 NH-BKG $188,800
PHH Mortgage Corporation Ocwen Financial consumer protection violation 2011 NJ-DBI $9,000
Western Sky Financial, LLC et al. CashCall Inc. consumer protection violation 2013 NV-BKG $50,000
Ocwen Loan Servicing LLC Ocwen Financial consumer protection violation 2009 OH-BKG $10,000
Ace Cash Express ACE Cash Express consumer protection violation 2009 OH-BKG $7,050
Quicken Loans Inc. Quicken Loans consumer protection violation 2011 OH-BKG $35,000
Allied Home Mortgage Capital Corporation Americus Mortgage consumer protection violation 2009 NY-DFS $10,000
Wells Fargo Bank Wells Fargo consumer protection violation 2015 NY-DFS $4,000,000
New Day Financial LLC dba New Day USA New Day Financial LLC consumer protection violation 2015 NY-DFS $1,000,000
Nationstar Mortgage LLC Mr. Cooper Group consumer protection violation 2018 NY-DFS $17,000,000
CashCall, Inc. CashCall Inc. consumer protection violation 2017 OK-DCC $1,000,000
Great Plains Specialty Finance Inc. dba Check 'N Go CNG Financial consumer protection violation 2019 OK-DCC $48,600
Great Plains Specialty Finance Inc. dba Check 'N Go CNG Financial consumer protection violation 2020 OK-DCC $27,500
American Home Assurance Company American International Group consumer protection violation 2012 OR-FIN $20,000
Western Sky Financial, LLC CashCall Inc. consumer protection violation 2012 OR-FIN $17,500
Amerisave Mortgage Corporation AmeriSave Mortgage consumer protection violation 2009 PA-BKG $50,000
MLD Mortgage Inc. dba The Money Store MLD Mortgage Inc. dba The Money Store consumer protection violation 2009 PA-BKG $5,000
Allied Home Mortgage Capital Corporation Americus Mortgage consumer protection violation 2009 PA-BKG $8,000
MLD Mortgage Inc. dba The Money Store MLD Mortgage Inc. dba The Money Store consumer protection violation 2010 PA-BKG $5,000
GMAC Mortgage LLC dba Ditech Ally Financial consumer protection violation 2010 PA-BKG $43,000
Freedom Mortgage Corporation dba Jefferson Home Mortgage and Loan Freedom Mortgage consumer protection violation 2010 PA-BKG $10,000
Franklin American Mortgage Company Citizens Financial Group consumer protection violation 2010 PA-BKG $6,750
New Day Financial LLC New Day Financial LLC consumer protection violation 2011 PA-BKG $57,500
MLD Mortgage Inc. dba The Money Store MLD Mortgage Inc. dba The Money Store consumer protection violation 2011 PA-BKG $27,500
Allied Home Mortgage Corporation et al. Americus Mortgage consumer protection violation 2012 PA-BKG $10,000
CashCall Inc. et al. CashCall Inc. consumer protection violation 2014 PA-BKG $1,000,000
MLD Mortgage Inc. dba The Money Store MLD Mortgage Inc. dba The Money Store consumer protection violation 2016 PA-BKG $55,000
ACE Cash Express Inc. ACE Cash Express consumer protection violation 2017 PA-BKG $80,000
Nationstar Mortgage LLC Mr. Cooper Group consumer protection violation 2017 RI-FIN $9,200
CashCall Inc. CashCall Inc. consumer protection violation 2017 SC-FIN $9,650,000
Download results as CSV or XML (maximum 10,000; for access to larger downloads contact Phil Mattera)