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Violation Tracker Industry Summary Page

Industry: financial services
Penalty Total since 2000: $387,559,149,282
Number of Records: 7,719
Note: The totals include only those entries matched to a parent company. The industry designation is the primary one for the parent's operations overall. The totals are adjusted to account for the fact that each parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$87,286,650,890328
JPMorgan Chase$39,340,688,209275
UBS$31,069,299,125179
Wells Fargo$27,616,269,231266
Citigroup$26,945,611,792181
Deutsche Bank$20,011,467,56399
Goldman Sachs$17,729,358,987111
NatWest Group PLC$14,370,701,61843
Morgan Stanley$10,780,502,443203
BNP Paribas$10,363,464,66623

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.

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CompanyCurrent ParentPrimary Offense Type sort iconYearAgencyPenalty Amount
JPMorgan ChaseJPMorgan Chasebenefit plan administrator violation2019private lawsuit-federal$75,000,000
Towers PerrinWillis Towers Watsonbenefit plan administrator violation2011private lawsuit-federal$9,200,000
Fidelity Management Trust CompanyFidelity Investmentsbenefit plan administrator violation2007private lawsuit-federal$10,850,000
OCWEN FINANCIAL CORPORATIONOcwen Financialbenefit plan administrator violation2021EBSA$50,000
TIAA-CREF Individual & Institutional Services, LLCTIAAbenefit plan administrator violation2021NY-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $97,000,000
Transamerica CorporationAegonbenefit plan administrator violation2021private lawsuit-federal$5,400,000
BlackRock Institutional Trust Company, N.A.BlackRockbenefit plan administrator violation2021private lawsuit-federal$9,650,000
John Hancock Life Insurance CompanyManulife Financialbenefit plan administrator violation2021private lawsuit-federal$14,000,000
Franklin Resources, Inc.Franklin Resourcesbenefit plan administrator violation2019private lawsuit-federal$13,850,000
FMR LLCFidelity Investmentsbenefit plan administrator violation2021EBSA$10,001
Wilmington Trust, N.A.M&T Bankbenefit plan administrator violation2021private lawsuit-federal$5,500,000
Wells Fargo and CompanyWells Fargobenefit plan administrator violation2022EBSA$145,000,000
Wells Fargo & Co.Wells Fargobenefit plan administrator violation2022private lawsuit-federal$32,500,000
T. Rowe Price Group, Inc.T. Rowe Pricebenefit plan administrator violation2022private lawsuit-federal$7,000,000
Stonex Group Inc.StoneX Groupbenefit plan administrator violation2023EBSA$10,001
Principal Life Insurance CompanyPrincipal Financialbenefit plan administrator violation2023EBSA$10,001
Midland Credit Management, Inc.Encore Capital Groupbenefit plan administrator violation2023EBSA$10,001
Highmark, Inc.Highmark Inc.campaign finance violation2005FEC$54,078
Fannie MaeFannie Maecampaign finance violation2004FEC$10,000
Branch Banking & Trust CorporationTruist Financialcampaign finance violation2001FEC$22,000
Green Tree Servicing LLCDitech Holding Corporationconsumer protection violation2015FTC$63,000,000
Asset Acceptance LLCEncore Capital Groupconsumer protection violation2012FTC$2,500,000
Countrywide Home Loans, Inc. and BAC Home Loans Servicing LPBank of Americaconsumer protection violation2010FTC$108,000,000
CitibankCitigroupconsumer protection violation2016CFPB$7,890,000
CitibankCitigroupconsumer protection violation2016CFPB$45,000,000
EZCORP Inc.EZCORP Inc.consumer protection violation2015CFPB$10,500,000
Fifth Third BankFifth Third Bancorpconsumer protection violation2015CFPB$21,500,000
Encore Capital GroupEncore Capital Groupconsumer protection violation2015CFPB$52,000,000
Springstone Financial, LLCLendingClub Corp.consumer protection violation2015CFPB$700,000
Citizens Bank, N.A.Citizens Financial Groupconsumer protection violation2015CFPB$18,500,000
Discover BankDiscover Financial Servicesconsumer protection violation2015CFPB$18,500,000
Citibank N.A.Citigroupconsumer protection violation2015CFPB$733,800,000
JPMorgan ChaseJPMorgan Chaseconsumer protection violation2015CFPB$186,000,000
Affinion Group Holdings, Inc.JPMorgan Chaseconsumer protection violation2015CFPB$8,700,000
Provident Funding AssociatesProvident Funding Associatesconsumer protection violation2015CFPB$9,000,000
PayPal Inc.PayPal Holdingsconsumer protection violation2015CFPB$25,000,000
Regions BankRegions Financialconsumer protection violation2015CFPB$7,500,000
Wells FargoWells Fargoconsumer protection violation2015CFPB$34,800,000
JPMorgan ChaseJPMorgan Chaseconsumer protection violation2015CFPB$900,000
M&T BankM&T Bankconsumer protection violation2014CFPB$3,100,000
Flagstar BankNew York Community Bancorpconsumer protection violation2014CFPB$37,500,000
U.S. BankU.S. Bancorpconsumer protection violation2014CFPB$53,000,000
Amerisave Mortgage Corporation and Novo Appraisal Management CompanyAmeriSave Mortgageconsumer protection violation2014CFPB$19,300,000
ACE Cash ExpressACE Cash Expressconsumer protection violation2014CFPB$15,000,000
GE Capital Retail Bank, now known as Synchrony BankSynchrony Financialconsumer protection violation2014CFPB$225,000,000
SunTrust Mortgage, Inc.Truist Financialconsumer protection violation2014CFPB$550,000,000
Bank of America, N.A.Bank of Americaconsumer protection violation2014CFPB$747,000,000
American ExpressAmerican Expressconsumer protection violation2013CFPB$69,100,000
Ally Financial Inc. and Ally BankAlly Financialconsumer protection violation2013CFPB$98,000,000
Ocwen Financial Corporation and Ocwen Loan ServicingOcwen Financialconsumer protection violation2013CFPB$2,125,000,000
GE Capital Retail Bank and CareCreditSynchrony Financialconsumer protection violation2013CFPB$34,100,000
Republic Mortgage Insurance CorporationOld Republic Internationalconsumer protection violation2013CFPB$100,000
Washington FederalWashington Federal Inc.consumer protection violation2013CFPB$34,000
Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A.JPMorgan Chaseconsumer protection violation2013CFPB$329,000,000
American ExpressAmerican Expressconsumer protection violation2012CFPB$99,100,000
Discover BankDiscover Financial Servicesconsumer protection violation2012CFPB$214,000,000
Capital One Bank (U.S.A.), N.A.Capital One Financialconsumer protection violation2012CFPB$165,000,000
Santander Consumer USA Inc.Banco Santanderconsumer protection violation2015DOJ_RIGHTS$9,350,000
Capital One N.A.Capital One Financialconsumer protection violation2012DOJ_RIGHTS$12,000,000
Sallie Mae Inc.SLM Corp.consumer protection violation2014DOJ_RIGHTS$60,000,000
Santander Bank, N.A.Banco Santanderconsumer protection violation2016CFPB$10,000,000
HSBC Finance CorporationHSBCconsumer protection violation2016DOJ_RIGHTS$434,500
Wells Fargo BankWells Fargoconsumer protection violation2016CFPB$4,010,000
First National Bank of OmahaFirst National of Nebraskaconsumer protection violation2016CFPB$32,250,000
CompuCredit CorporationAtlanticus Holdingsconsumer protection violation2008FTC$114,000,000
Capital City Mortgage CorporationCapital City Bank Groupconsumer protection violation2005FTC$750,000
Citigroup Inc.Citigroupconsumer protection violation2002FTC$215,000,000
TMX Finance LLCTMX Financeconsumer protection violation2016CFPB$9,000,000
Navy Federal Credit UnionNavy Federal Credit Unionconsumer protection violation2016CFPB$28,500,000
Wells Fargo Bank N.A.Wells Fargoconsumer protection violation2016DOJ_RIGHTS$4,100,000
CitiMortgage, Inc.Citigroupconsumer protection violation2006HUD$650,000
Allied Home Mortgage Capital CorporationAmericus Mortgageconsumer protection violation2003HUD$370,000
CitiFinancial Servicing and CitiMortgage, Inc.Citigroupconsumer protection violation2017CFPB$28,800,000
Prospect Mortgage, LLCHomebridge Financial Servicesconsumer protection violation2017CFPB$3,500,000
Mastercard International Inc.MasterCardconsumer protection violation2017CFPB$13,000,000
Nationstar Mortgage LLCMr. Cooper Groupconsumer protection violation2017CFPB$1,750,000
American ExpressAmerican Expressconsumer protection violation2017CFPB$96,000,000
JPMorgan Chase Bank, N.A.JPMorgan Chaseconsumer protection violation2017CFPB$4,600,000
Wells Fargo Bank N.A., d/b/a Wells Fargo Dealer ServicesWells Fargoconsumer protection violation2017DOJ_RIGHTS$5,400,000
CitiFinancial Credit CompanyCitigroupconsumer protection violation2017DOJ_RIGHTS$907,000
ZB N.A. (fka Zions First National Bank)Zions Bancorporationconsumer protection violation2017USAO$3,600,000
Citibank N.A.Citigroupconsumer protection violation2017CFPB$6,000,000
Wells Fargo Bank, National AssociationWells Fargoconsumer protection violation2016OCC$20,000,000
Wells Fargo Bank N.A.Wells Fargoconsumer protection violation2018CFPB$500,000,000
TCF National BankHuntington Bancsharesconsumer protection violation2018CFPB$28,000,000
Citibank, N.A.Citigroupconsumer protection violation2018CFPB$335,000,000
Santander Consumer USA Inc.Banco Santanderconsumer protection violation2018CFPB$11,790,000
Enova International, Inc.Enova Internationalconsumer protection violation2019CFPB$3,200,000
USAA Federal Savings BankUSAAconsumer protection violation2019CFPB$15,500,000
PHH Mortgage CorporationOcwen Financialconsumer protection violation2019DOJ_RIGHTS$750,000
ACE Cash Express, Inc.ACE Cash Expressconsumer protection violation2002CO-AG$1,300,000
AffinionJPMorgan Chaseconsumer protection violation2013MULTI-AG$30,000,000
Affinion Group, Inc.JPMorgan Chaseconsumer protection violation2010NY-AG$8,000,000
AllstateAllstateconsumer protection violation2003TX-AG$3,440,000
American Automobile Insurance Co.Allianzconsumer protection violation2011MA-AG$571,394
American Bankers Insurance Co.Assurantconsumer protection violation2006MA-AG$20,000
American Express Co.American Expressconsumer protection violation2003NY-AG$3,285,000
American Heritage Life Insurance Co.Allstateconsumer protection violation2007TX-AG$1,700,000
American Security Insurance Co.Assurantconsumer protection violation2017MA-AG$6,300,000
American Security Insurance Co.Assurantconsumer protection violation2015MA-AG$565,000
American Security Insurance Co.Assurantconsumer protection violation2019MS-AG$767,394
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.