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Violation Tracker Current Parent Company Summary
Current Parent Company Name: Manulife Financial
Ownership Structure: publicly traded (ticker symbol MFC)
Headquartered in: Canada
Major Industry: financial services
Specific Industry: insurance
Penalty total since 2000: $319,190,764
Number of records: 29
| Top 5 Offense Groups (Groups Defined) | Penalty Total | Number of Records |
| consumer-protection-related offenses | $283,795,945 | 23 |
| financial offenses | $21,376,789 | 4 |
| employment-related offenses | $14,000,000 | 1 |
| environment-related offenses | $18,030 | 1 |
| Top 5 Primary Offense Types | Penalty Total | Number of Records |
| consumer protection violation | $214,364,128 | 3 |
| insurance violation | $45,031,817 | 19 |
| discriminatory practices (non-employment) | $24,400,000 | 1 |
| investor protection violation | $21,337,879 | 3 |
| benefit plan administrator violation | $14,000,000 | 1 |
Notes: Parent-subsidiary linkages are based on relationships current as of the latest revision listed in the
Update Log, which may vary from what was the case when a violation occurred. The penalty totals are adjusted to account for the fact that the individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. The totals are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the list below.
Links: Subsidy Tracker data on financial assistance to this company by federal, state and local government agencies can be found
here.
Individual Penalty Records:
Click on the company or penalty amount for more information on each case.
| Company | Primary Offense Type | Year | Agency  | Penalty Amount |
| John Hancock Life Insurance Company | discriminatory practices (non-employment) | 2009 | private lawsuit-federal | $24,400,000 |
| John Hancock Life Insurance Company | benefit plan administrator violation | 2021 | private lawsuit-federal | $14,000,000 |
| John Hancock Life Insurance Company | consumer protection violation | 2022 | private lawsuit-federal | $123,074,128 |
| John Hancock Life Insurance Company | consumer protection violation | 2019 | private lawsuit-federal | $91,250,000 |
| John Hancock Life Insurance Co. | insurance violation | 2011 | CA-INS | $70,000 |
| John Hancock Assignment Co. | tax violations | 2014 | CT-AG | $38,910 |
| John Hancock Life Insurance Company (U.S.A.) | insurance violation | 2022 | CT-INS | $68,000 |
| John Hancock Life Insurance Co. | insurance violation | 2021 | DE-INS | $5,000 |
| Manulife Financial Corporation | investor protection violation | 2004 | DOJ_ANTITRUST | $1,000,000 |
| John Hancock Life Insurance Co. | investor protection violation | 2014 | MA-AG | $550,000 |
| John Hancock Life Insurance Co. | consumer protection violation | 2013 | MA-AG | $40,000 |
| MANULIFE FINANCIAL | environmental violation | 2008 | MA-ENV | $18,030 |
| John Hancock Life Insurance Co. (USA) et al. | insurance violation | 2012 | MN-FIN | $200,000 |
| John Hancock Life Insurance Co. (USA) et al. | insurance violation | 2015 | MN-FIN | $900,000 |
| John Hancock Life & Health Insurance Co. | insurance violation | 2016 | MN-FIN | $5,000 |
| John Hancock Variable Life Insurance Co. | insurance violation | 2006 | MO-INS | $11,040 |
| John Hancock Life Insurance Co. | insurance violation | 2013 | MT-FIN | $5,000 |
| John Hancock Life Insurance Co. | insurance violation | 2011 | MULTI-AG | $3,000,000 |
| John Hancock Life Insurance Company | insurance violation | 2012 | MULTI-FIN | $13,300,000 |
| John Hancock Life Insurance Company of New York | insurance violation | 2017 | NY-DFS | $73,000 |
| John Hancock Life & Health Insurance Company | insurance violation | 2022 | NY-DFS | $26,300,000 |
| John Hancock Life Insurance Company (U.S.A.) | insurance violation | 2017 | OR-FIN | $36,500 |
| John Hancock Life Insurance Company (U.S.A.) | insurance violation | 2018 | OR-FIN | $49,000 |
| John Hancock Life and Health Insurance Company | insurance violation | 2020 | RI-FIN | $44,877 |
| John Hancock Life Insurance Company | insurance violation | 2023 | RI-FIN | $95,000 |
| John Hancock Investment Management Services, LLC | investor protection violation | 2007 | SEC | $19,787,879 |
| John Hancock Life Insurance Company | insurance violation | 2020 | VA-INS | $60,600 |
| John Hancock Life Insurance Company (U.S.A.) | insurance violation | 2023 | VA-INS | $8,800 |
| John Hancock Life Insurance Company (U.S.A.) | insurance violation | 2019 | VT-FIN | $800,000 |
