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Violation Tracker Current Parent Company Summary

Current Parent Company Name: Manulife Financial
Ownership Structure: publicly traded (ticker symbol MFC)
Headquartered in: Canada
Major Industry: financial services
Specific Industry: insurance
Penalty total since 2000$319,190,764
Number of records: 29
Top 5 Offense Groups (Groups Defined)Penalty TotalNumber of Records
consumer-protection-related offenses$283,795,94523
financial offenses$21,376,7894
employment-related offenses$14,000,0001
environment-related offenses$18,0301
Top 5 Primary Offense TypesPenalty TotalNumber of Records
consumer protection violation$214,364,1283
insurance violation$45,031,81719
discriminatory practices (non-employment)$24,400,0001
investor protection violation$21,337,8793
benefit plan administrator violation$14,000,0001
Notes: Parent-subsidiary linkages are based on relationships current as of the latest revision listed in the Update Log, which may vary from what was the case when a violation occurred. The penalty totals are adjusted to account for the fact that the individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. The totals are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the list below.

Links: Subsidy Tracker data on financial assistance to this company by federal, state and local government agencies can be found here.

Individual Penalty Records:

Click on the company or penalty amount for more information on each case.

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CompanyPrimary Offense TypeYearAgencyPenalty Amount sort icon
John Hancock Life Insurance Companyconsumer protection violation2022private lawsuit-federal$123,074,128
John Hancock Life Insurance Companyconsumer protection violation2019private lawsuit-federal$91,250,000
John Hancock Life & Health Insurance Companyinsurance violation2022NY-DFS$26,300,000
John Hancock Life Insurance Companydiscriminatory practices (non-employment)2009private lawsuit-federal$24,400,000
John Hancock Investment Management Services, LLCinvestor protection violation2007SEC$19,787,879
John Hancock Life Insurance Companybenefit plan administrator violation2021private lawsuit-federal$14,000,000
John Hancock Life Insurance Companyinsurance violation2012MULTI-FIN$13,300,000
John Hancock Life Insurance Co.insurance violation2011MULTI-AG$3,000,000
Manulife Financial Corporationinvestor protection violation2004DOJ_ANTITRUST$1,000,000
John Hancock Life Insurance Co. (USA) et al.insurance violation2015MN-FIN$900,000
John Hancock Life Insurance Company (U.S.A.)insurance violation2019VT-FIN$800,000
John Hancock Life Insurance Co.investor protection violation2014MA-AG$550,000
John Hancock Life Insurance Co. (USA) et al.insurance violation2012MN-FIN$200,000
John Hancock Life Insurance Companyinsurance violation2023RI-FIN$95,000
John Hancock Life Insurance Company of New Yorkinsurance violation2017NY-DFS$73,000
John Hancock Life Insurance Co.insurance violation2011CA-INS$70,000
John Hancock Life Insurance Company (U.S.A.)insurance violation2022CT-INS$68,000
John Hancock Life Insurance Companyinsurance violation2020VA-INS$60,600
John Hancock Life Insurance Company (U.S.A.)insurance violation2018OR-FIN$49,000
John Hancock Life and Health Insurance Companyinsurance violation2020RI-FIN$44,877
John Hancock Life Insurance Co.consumer protection violation2013MA-AG$40,000
John Hancock Assignment Co.tax violations2014CT-AG$38,910
John Hancock Life Insurance Company (U.S.A.)insurance violation2017OR-FIN$36,500
MANULIFE FINANCIALenvironmental violation2008MA-ENV$18,030
John Hancock Variable Life Insurance Co.insurance violation2006MO-INS$11,040
John Hancock Life Insurance Company (U.S.A.)insurance violation2023VA-INS$8,800
John Hancock Life & Health Insurance Co.insurance violation2016MN-FIN$5,000
John Hancock Life Insurance Co.insurance violation2013MT-FIN$5,000
John Hancock Life Insurance Co.insurance violation2021DE-INS$5,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.