Violation Tracker Individual Record
Company:
Dell, Inc.
Current Parent Company:
Dell Technologies
Penalty:
$3,350,000
Year:
2009
Date:
January 12, 2009
Offense Group:
consumer-protection-related offenses
Primary Offense:
consumer protection violation
Violation Description:
Dell agreed to pay $1.5 million in customer restitution and $1.85 million to the states to settle multistate litigation arising out of problems with the company's financing promotions, rebate offers, technical support and repair policies.
Level of Government:
state
Action Type:
agency action
Agency:
Multistate Attorneys General Case
Civil or Criminal Case:
civil
HQ Country of Parent:
USA
HQ State of Parent:
Texas
Ownership Structure of Parent:
publicly traded
Major Industry of Parent:
electrical and electronic equipment
Specific Industry of Parent:
computers
Source of Data:
https://www.atg.wa.gov/news/news-releases/attorneys-general-reach-deal-debug-dell-s-customer-service
Source Notes:
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note:
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.
