Violation Tracker Individual Record
This consent order concerns violations by United Airlines, Inc. of 14 CFR Part 259, the Department's tarmac delay rule, 49 U.S.C. ? 41712, which prohibits unfair and deceptive practices, and 49 U.S.C. ? 42301, which requires adherence to a carrier's tarmac delay contingency plan,when United failed to adhere to the assurances in its contingency plan for lengthy tarmac delays for thirteen flights at Chicago-O?Hare International Airport (ORD) on July 13, 2012.
https://www.transportation.gov/sites/dot.gov/files/docs/eo_2013-10-13.pdf (archived copy)