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Violation Tracker Individual Record

Company: Pacific Bell
Current Parent Company: AT&T
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Penalty: $25,550,000
Year: 2001
Date: September 20, 2001
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Commission imposed a fine of $25.55 million for Pacific Bell's violations of the Caller ID regulations and incomplete disclosure of price information in violation of PU Code sections 451, 2896, and Tariff Rule 12. The Commission also directed Pacific Bell to rewrite Tariff Rule 12 to ensure customer service requests are fulfilled prior to subjecting customers to marketing pitches.
Level of Government: state
Action Type: agency action
Agency: California Public Utilities Commission
Civil or Criminal Case: civil
Case ID: 01-09-058
Facility State: California
HQ Country of Current Parent: USA
HQ State of Current Parent: Texas
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: telecommunications
Specific Industry of Current Parent: telecommunications
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.