Violation Tracker Individual Record

Company: 
America Online
Current Parent Company: 
Verizon Communications
Penalty: 
$3,000,000
Year: 
2007
Date: 
July 11, 2007
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
consumer protection violation
Violation Description: 

America Online agreed to pay $3 million to settle multistate litigation concerning complaints that the online service failed to disclose terms and conditions of paid service and made it extremely difficult for consumers to cancel their service.

Level of Government: 
state
Action Type: 
agency action
Agency: 
Multistate Attorneys General Case
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
New York
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
telecommunications
Specific Industry of Parent: 
telecommunications
Link to Archived Court Document: 
Source Notes: 
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Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.