Violation Tracker Individual Record

Company: 
Apple Inc.
Current Parent Company: 
Apple Inc.
Penalty: 
$32,500,000
Year: 
2014
Date: 
March 27, 2014
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
consumer protection violation
Violation Description: 

Following a public comment period, the Federal Trade Commission approved a final order resolving FTC allegations that Apple Inc. unfairly charged consumers for in-app purchases incurred by children without their parents' consent. Under the settlement, by March 31, 2014, Apple must change its billing practices to ensure that it has obtained express, informed consent from consumers before charging them for in-app purchases. Apple also must provide full refunds, totaling a minimum of $32.5 million, to consumers who were billed for in-app purchases that were incurred by children and were either accidental or not authorized by the consumer.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Federal Trade Commission
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
California
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
electrical and electronic equipment
Specific Industry of Parent: 
computers
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.