Violation Tracker Individual Record

Company: 
Capital One N.A.
Current Parent Company: 
Capital One Financial
Penalty: 
$12,000,000
Year: 
2012
Date: 
July 26, 2012
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
Servicemembers Civil Relief Act
Violation Description: 

Capital One N.A. and Capital One Bank (USA) N.A. have agreed to pay approximately $12 million to resolve a lawsuit by the Department of Justice alleging the companies violated the Servicemembers Civil Relief Act (SCRA). The settlement covered a range of conduct that violated the protections guaranteed service members by the SCRA, including wrongful foreclosures, improper repossessions of motor vehicles, wrongful court judgments, improper denials of the 6 percent interest rate the SCRA guarantees to service members on some credit card and car loans and insufficient 6 percent benefits granted on credit cards, car loans and other types of accounts.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Justice Department Civil Rights Division
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
Virginia
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
financial services
Specific Industry of Parent: 
banking
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.