Violation Tracker Individual Record

Company: 
Fort Knox National Company and Military Assistance Company
Penalty: 
$3,100,000
Year: 
2015
Date: 
April 20, 2015
Primary Offense: 
consumer protection violation
Secondary Offense: 
Servicemembers Civil Relief Act
Violation Description: 

The Consumer Financial Protection Bureau took action against Fort Knox National Company and its subsidiary, Military Assistance Company, for charging servicemembers millions of dollars in hidden fees. The military allotment processor did not clearly disclose various recurring fees, which could total $100 or more. Under a consent order entered into with the Bureau, Fort Knox National Company and Military Assistance Company will pay about $3.1 million in relief to harmed servicemembers.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Consumer Financial Protection Bureau
Civil or Criminal Case: 
civil
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.