Violation Tracker Individual Record

Company: 
OneLink Communications, Inc. et al.
Current Parent Company: 
Liberty Global
Penalty: 
$29,600,000
Year: 
2016
Date: 
February 12, 2016
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
telecommunications violation
Violation Description: 

The Federal Communications Commission announced a $29,600,000 proposed fine against four related long distance carriers for a variety of apparent fraudulent, deceptive, and manipulative practices targeting consumers with Hispanic surnames. The Commission asserted that OneLink Communications, Inc., TeleDias Communications, Inc., TeleUno, Inc., and Cytel, Inc., slammed consumers by switching their long distance carriers without authorization and crammed unauthorized charges onto consumers' bills. In addition, it was alleged that the companies, which operated as a single enterprise, fabricated audio recordings that they then submitted to the FCC as proof the consumers authorized these changes and charges.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Federal Communications Commission
Civil or Criminal Case: 
civil
HQ Country of Parent: 
United Kingdom
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
telecommunications
Specific Industry of Parent: 
telecommunications
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.