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Violation Tracker Individual Record

Company: Support.com, Inc.
Penalty: $10,000,000
Year: 2019
Date: March 27, 2019
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Office Depot, Inc. and a California-based tech support software provider agreed to pay a total of $35 million to settle Federal Trade Commission allegations that the companies tricked customers into buying millions of dollars' worth of computer repair and technical services by deceptively claiming their software had found malware symptoms on the customers' computers.
Level of Government: federal
Action Type: agency action
Agency: Federal Trade Commission
Civil or Criminal Case: civil
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.