Violation Tracker Individual Record

Company: 
United HealthCare
Current Parent Company: 
UnitedHealth Group
Penalty: 
$20,000,000
Year: 
2007
Date: 
September 6, 2007
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
insurance violation
Violation Description: 

United HealthCare agreed to pay up to $20 million to a group of states following an investigation that found many errors in claim processing, such as not applying correct fee schedules and not applying deductibles correctly. Also, the company frequently violated prompt payment rules. And because of poor controls and oversight, the company was generally unable to correct problems when they were brought to its attention by state regulators.

Level of Government: 
state
Action Type: 
agency action
Agency: 
Multistate Financial Regulators Case
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
Minnesota
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
healthcare services
Specific Industry of Parent: 
insurance; managed care
Source of Data: 

COMMISSIONER VOSS LEADER IN HISTORIC $20 MILLION SETTLEMENT, US States News, September 6, 2007 (via Nexis).

Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.