Violation Tracker Individual Record

Company: 
Verizon
Current Parent Company: 
Verizon Communications
Penalty: 
$70,000,000
Year: 
2015
Date: 
May 12, 2015
Primary Offense: 
consumer protection violation
Violation Description: 

The Consumer Financial Protection Bureau filed proposed orders in federal courts against Sprint and Verizon which, if approved, would provide $120 million in redress to wireless customers said to have been illegally billed hundreds of millions of dollars in unauthorized third-party charges. The CFPB alleges that the companies operated billing systems that allowed third parties to "cram" unauthorized charges on customers' mobile-phone accounts and ignored complaints about the charges.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Consumer Financial Protection Bureau
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
New York
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
telecommunications
Specific Industry of Parent: 
telecommunications
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.