Violation Tracker Individual Record

Company: 
Verizon
Current Parent Company: 
Verizon Communications
Penalty: 
$7,400,000
Year: 
2014
Date: 
September 3, 2014
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
telecommunications violation
Violation Description: 

The Federal Communications Commission's Enforcement Bureau reached a $7.4 million settlement with Verizon to resolve an investigation into the company's use of personal consumer information for marketing purposes. The Enforcement Bureau's investigation uncovered that Verizon failed to notify approximately two million new customers, on their first invoices or in welcome letters, of their privacy rights, including how to opt out from having their personal information used in marketing campaigns, before the company accessed their personal information to market services to them.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Federal Communications Commission
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
New York
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
telecommunications
Specific Industry of Parent: 
telecommunications
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.